Amazing Trip!
I could not be more impressed with the personal care and attention that the owner Manoj gave to me before, during, and after my trip, as well as how incredibly safe and comfortable I felt throughout my entire trip with my very kind and friendly driver Sangam. The owner Manoj was always available via phone or text anytime of the day, and made every effort to ensure my trip was comfortable and enjoyable throughout.
My driver Sangam could not have been nicer and was a very good driver, I felt incredibly safe the entire time. And if you have never been in India before, this is not an easy statement to make. There were many instances throughout my days with him in which he made very impressive defensive moves while driving that truly prevented an accident that would have been no fault of his own.
The flexibility to dictate and change my schedule as I liked each day made seeing all of the sights I wanted to see ideal as I didn't have to make any commitments in advance to how much time I wanted to spend at any one place. There were times I walked into a tourist attraction and returned less than :30 minutes later, and Sangam was already standing by with a smile ready to take me wherever I liked.
Beyond delivering an incredibly safe, convenient, and comfortable service my situation required far more of an effort by the owner and drivers than usual...on the day I was scheduled to be picked up, I was unable to access any cash from any bank machines. I only had a few Rupee, over 10,000 less than I had previously agreed to give the owner at the beginning of my trip. Instead of telling me my trip could not begin, the owner of the company personally spent over five hours driving me around the city trying to help me connect with a bank that could help me access my cash. This was not because he was worried about getting paid, if that was the case he could have just had his driver take me around town. He wanted to make sure he was with me so that he could personally communicate with the bank managers in Hindi to ensure we exhausted all possible options for me to get cash as all of the banks were closing for several days ahead due to a national holiday. Even after visiting several banks throughout the city I was unable to get any cash. Manoj allowed my trip to begin without giving him the required deposit in good faith that I would find a way during my trip to access the cash and pay him what was owed.
I cannot recommend this service enough for your trip to India as I am 100% confident Manoj and his team of drivers will do everything in their power to ensure you have a safe, comfortable, and enjoyable trip.
1 de fevereiro de 2020
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