Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Ver mais
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Leia as opiniões dos outros
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Ver mais
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Ver mais
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Ver mais
Informações sobre a empresa
Escrito pela empresa
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Escrito pela empresa
Informações de contacto
3400 Players Club Parkway, Suite 300, 38125, Memphis, Estados Unidos da América
- (888) 716-0967
- pro.frontdoor.com
4,5
Excelente
533 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 35% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Electrician was great
The electrician, John Paul, was great! I would highly recommend him, He was on time, very efficient and courteous. He gave us suggestions on where to install our ceiling fan and installed it perfectly in addition to adding an additional outlet.
14 de julho de 2026
The service was great
The service was great! The communication was prompt and informative. Highly receommend!
14 de julho de 2026
Excellent service
14 de julho de 2026
The tech was prompt & friendly
The tech was prompt & friendly. Did a great job & was done in a short period of time. He knew what he was doing.
29 de junho de 2026
Timely and did fine job
7 de julho de 2026
Friendly and quick service!
7 de julho de 2026
Team member was great
7 de julho de 2026
Very professional
Very professional, quick service, even made a recommendation on how to fix a separate door issue. Would use again, you should, too!
7 de julho de 2026
The installer was very good.
The installer was friendly, knowledgeable and fast. His work was good and the did not overcharge. I would use them again forsake.
7 de julho de 2026
Highly Recommend
Friendly, fair pricing, quick and on time. Great experience. Technician was great and informative!
7 de julho de 2026
My dad has services with AHS… later…
My dad has services with AHS… lately services with them has been terrible!!! It’s been that way since they have shown they are apart of Front Door. My dad is 86 years old and have needed an air conditioner unit replaced. No one has helped. They offered my Dad 600.00 that they would send Cash App. I’m telling you. These people act like they care but they don’t . American Home Shield used to. My Dad has been a customer for over 40 years. Now they want to act brand new and treat him like he is a new customer We are In the process of speaking with an Attorney. People does not care about integrity anymore.
30 de abril de 2026
Opinião espontânea
Stephan was a true professional.
Stephan was a true professional. He was helpful, timely and answered all of my questions.
17 de junho de 2026
The technician friendly,knowledgeable…
The technician friendly,knowledgeable and courteous.
30 de junho de 2026
John is the best
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either. A true professional. I'd recommend them in a heartbeat.
30 de junho de 2026
Installation was done perfectly
Installation was done perfectly, debris removed, everything put back in place.
30 de junho de 2026
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