Dude on the phone sounded like he’s never worked a customer service job in his life, pretty rude honestly. Would sigh whenever I asked for clarification and say “What?” In an annoyed tone instead of... Ver mais

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Leia as opiniões dos outros
Contacted Frank, from Frank's FixIt Handyman services, to fix our exterior door that was not closing. He came first thing the following morning and kept contact with me via text on his way to the hous... Ver mais
Bill was very friendly and helpful in rekeying all of the locks in our home. We had a problem with one of the keys not working, as well as one the locks on the bedroom door having an issue. Bill was q... Ver mais
John is the best. He was punctual and efficient. Rekeyed 4 locks in no time. One of the locks was actually keyed different, but didn't say a word about the extra effort and didn't charge for it either... Ver mais
Informações sobre a empresa
Escrito pela empresa
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Escrito pela empresa

Informações de contacto
3400 Players Club Parkway, Suite 300, 38125, Memphis, Estados Unidos da América
- (888) 716-0967
- pro.frontdoor.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 35% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
On time and super efficient
The technician was quick
The technician was quick, super friendly and helpful.
Marcus was friendly and efficient
Marcus was friendly and efficient. I'd use this service again!
Professional service
Service was fast , professional and reliable. Technician responded quickly and showed up at the stated time.
Great
Great, prompt service. Very flexible with scheduling and when he arrived he was fast/informative and didn’t try to over sell us stuff we didn’t need. He even made some great recommendations for a future project i mentioned to him.
Used for first time and was a Good experience.
Goodexperience. Vendor had good communication, was on time, professional, efficient, and they did a great job.
Amazing Team
The team was respectful, efficient and friendly, really enjoyed working with them
I loved the rain coats
I loved the rain coats, I did think the outer fabric was a different texture, but it works for me
Execellent work and very friendly
He did a great job. Would recommend to others.
Paid in full for HVAC Dec 8 2025
Paid in full for HVAC Dec 8 2025. Work began Jan 6 and still not complete. No longer have a new unit I paid for but a repaired unit now. No communication from them after repeated request and opening a “case”. Never use this company. Hire a professional company.
Technician was very helpful and did…
Technician was very helpful and did more than the minimum amount of work.
Fast and professional.
The dozen roses was actually 10 roses
The dozen roses was actually 10 roses, two t
stems with no heads (no flowers) and one little broken off head. Within a few hours one of the roses began to lose leaves (after trimming the stems and putting the flowers in the flower food on arrival. the food was fine but the roses are the show piece and should have been perfect
Magnificent
The staff's skill and knowledge were impressive; the speed and safety of the service were outstanding.
I highly recommend this service and company.
Making the appointment was very easy and professional. Orion that came out was professional and timely. He called before he came out. I would highly recommend this company.
Didn't find what i was looking for
They just sent my request to some companies that might be somewhat related to what I need
Very professional job well done
2 years ago my dishwasher wasn't…
2 years ago my dishwasher wasn't cleaning dishes as well as I thought it should. I told the technician it just wasn't getting hot enough to dissolve the detergent. The technician came out, ran it through all of the cycles and said it just needed to be cleaned out, there was nothing wrong with it. The dishwasher did marginally clean better for a couple weeks after being cleaned out.
After 2 years I had enough and just bought a new dishwasher, when I pulled the old one out I saw the thermostat was burned out and the cable to it was unplugged. This was a 6 dollar part, if the technician had just pulled out the dishwasher and checked it he would have saved me 2 years of poorly cleaned dishes. I knew it wasn't getting hot enough but I trusted your technician more than myself.
Service tech was extremely…
Service tech was extremely well-informed, showed me what to do each month for upkeep, and verified the unit was running well. Very polite, respectful, and professional in every way.
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