ProBeauty Opiniões 

Resposta da ProBeauty

20/08/2026

Goodday Svitlana, could you please review the correct company. We are a dutch based company not an abroad (Australian) based company. You reviewed the wrong company.

Resposta da ProBeauty

13/08/2025

We have no idea what this issue is about, there is no order found on the details that here are listed here. Please only review if you actually bought something with us. Instead of giving out of the blue a 1 star review contact us first (or contact us at all for that matter) and if there is a issue give us a change to resolve it!

If there is any kind of issue regarding to a order or a product please contact our costumer service: klantenservice@probeauty.nl We will always resolve any issue.

Resposta da ProBeauty

23/06/2025

Goede avond Erzsebet, Wat vervelend om te horen dat u ontevreden bent over uw aankoop. Het lastige met de blondeermutsen is, dat het per model nogal verschillend kan zijn. Voor de een is deze te groot, voor de ander te klein. Uiteraard is retourneren geen enkel probleem. Met vriendelijke groet

Resposta da ProBeauty

Actualizada a 21/06/2024

My apologies, but are you sure you reviewed the correct company? I mean, we don’t have any mail correspondence or order regarding the available credentials. Could you please provide us with the order credentials through our costumer service (klantenservice@probeauty.nl) so we can look in to your issue accordingly. With kind regards

Update: We have tried to contact you through trustpilot, with no respons. We have checked everything, but we are confident that you reviewed the wrong company.

Resposta da ProBeauty

20/05/2024

We both know that this is not true. You contacted costumer services that you had an issue with your recently bought item. That's really unfortunately to hear. Costumer services responded correctly that the will resolve your issue and that costumer services will send you a return label for your item and after we receive this item we will try to solve this as quickly as possible. Your response was that you where traveling around. Costumer services replied that they where willing to send you a return label from any country in Europe. This is by the way actually something that not many companies would do. Afterwards you told costumer services that you are now located in Azia. For us it is impossible to provide you with this service. Wa have given you several other options. for example: that it could be handled through your friends here in holland. a other option was to resolve the issue when you where here back in holland (even if this would take a while). All these options where no option for you. To provide service we need to have the defected device. So if you would provide it to us, we will gladly resolve the issue.

Resposta da ProBeauty

Actualizada a 9/11/2023

Goedemorgen Clemens. Excuus voor de vertraging in de creditering. Creditering geschied binnen enkele dagen (dit is ook mede afhankelijk van de verwerkingstijd van de payment service provider en betaal methode, maar nooit langer dan 14 (werk)dagen - zie ook de informatie in onze algemene voorwaarden en de faq). Ik verwacht dat het binnen enkele dagen weer op uw bankrekening staat. Kunt u mij overigens aangegeven waarheen u mailt? Op onze klanten service (klantenservice@probeauty.nl) hebben wij namelijk niets ontvangen. Overigens zijn wij telefonisch prima 6 dagen (ma t/m za) in de week van 09:30-17:30 bereikbaar op 0316-531501 (soms is een beller met vragen gewoon sneller). Ik zal dit berichtje overigens ook doorsturen naar finance zodat ze er extra alert op zijn en controleren of het al verwerkt is. Excuus voor de vertraging. Een fijne dag alvast.

UPDATE: Inmiddels moet u al het verschil terug hebben ontvangen op uw bank rekening.