The entire experience has been fantastic. You can tell they care about their customers because they went above and above to help me with my request. I'm really pleased with the customer service and pr... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Just ordered some vanities and basins from Prodigg and this is my 3rd order with them. Their website is very detailed, informative, it's great how there are options on certain items which allows you... Ver mais
A empresa respondeu
They were happy to take my money in early may 2021 knowing fair well that their company was in a hole for 2 years! But proceeded with emails right up until early December promising me that I would sti... Ver mais
Online order, good. Sales staff (phone), great. Dispatch, useless. Wait 8 days to get from warehouse, had to chase up via email requesting tracking number, was in process of arranging delivery pick... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We pride our self on supplying the most affordable bathroom products with the highest quality finish to the Australian market. We like to receive all reviews positive or negative to help us understand our customers needs better and to continually improve our processes. Please remember when leaving a review to take into account the over all experience being product quality, value for money and customer service experience.
Informações de contacto
Gate 2, 11-21 Forge Street Blacktown, 2148, Blacktown, Austrália
- 1300 132 514
- info@prodigg.com.au
- prodigg.com.au
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service very responsive
Excellent service very responsive. Issue in transit but very quickly resolved. Thank you Kirsty for you assistance.

Resposta da Prodigg Bathrooms
Great product knowledge in the showroom…
Great product knowledge in the showroom and fast delivery of the goods to my car outside.

Resposta da Prodigg Bathrooms
Very helpful and pleasant to deal with
Very helpful and pleasant to deal with. Will defiitely buy product from them again - good quality and as described. Thanks!

Resposta da Prodigg Bathrooms
Ordered 2 basins to be told only one…
Ordered 2 basins to be told only one was in stock. I needed two so I asked for a refund. It’s been 3 weeks since I ordered and still no refund !!!

Resposta da Prodigg Bathrooms
Order took a little longer than…
Order took a little longer than expected to arrive.
Communication was limited.
Final product - exactly what I ordered.

Resposta da Prodigg Bathrooms
10 out of 10 stars!
Purchasing online through Prodigg was so simple and easy. My product arrived in perfect condition and very quickly! Due to my work, I kept calling Prodigg out of their business hours and always received a call back the next day. Would recommend Prodigg to anybody who is in the market for fantastic service!

Resposta da Prodigg Bathrooms
Getting jerked around
Six months and I'm still waiting for my vanity unit after paying nearly $400 for it, in the last week I've called customer service 3 times looking for answers... no one has gotten back to me.

Resposta da Prodigg Bathrooms
Thanks for your assistance with getting…
Thanks for your assistance with getting the cabinet.

Resposta da Prodigg Bathrooms
Quality just as good as Reece
Quality just as good as Reece! I was shocked how expensive bathroom vanities are until I found Prodigg. Price was very good, quality great and the service was a very pleasing experience. Thanks Prodigg I’ll send the photos in when it’s finished!

Resposta da Prodigg Bathrooms
Very helpful
Staff were very helpful and prompt in sorting out an issue that I had, looks like a good product, can't wait till it arrives

Resposta da Prodigg Bathrooms
Disappointed - ended up ordering elsewhere
On 28th November 2019 I emailed Prodigg to check how I could advise which numbers and colours I wanted to order when placing an order from their website. I was advised I could leave them in the order notes. On 29th November I ordered two terracotta house numbers from their website and advised our colour and number choices from the options available there. On 18th December I received an email saying they had been trying to call me (they didn't leave me a voicemail or SMS) as they needed to know my colour choice, and providing a different (incorrect) swatch of colours for me to choose from. I replied, but never heard back. I replied again and was asked again to choose from the incorrect colour swatch. I gave up and ordered elsewhere.

Resposta da Prodigg Bathrooms
Very knowledgeable and likeable staff…
Very knowledgeable and likeable staff with a good sense of humour made it a delight to purchase some beautiful bathroom accessories.

Resposta da Prodigg Bathrooms
Friendly service
Friendly service - able to see the product and a decent warranty

Resposta da Prodigg Bathrooms
I never leave bad reviews but this service is terrible!
I was told I would receive goods in 5 days. The tracking on the order did not work at all and trying to speak to customer service was almost impossible. You just go to a call centre and no one gets back to you.
16 days later and the items still aren’t here but they are already asking me to review my experience!

Resposta da Prodigg Bathrooms
Great service
Great service, had a few questions which were answered via the online help desk. Prompt delivery and arrived as advertised. Have and will use them again. Thanks!

Resposta da Prodigg Bathrooms
Could not be happier
Could not be happier, vanity arrived 100% perfect no damage, so happy with the quality truly impressed with the value for money, I will most certainly shop at Prodigg barthrooms in the future thank you very much.

Resposta da Prodigg Bathrooms
Very happy with your help and service

Resposta da Prodigg Bathrooms
Great service, best price and high quality products.
We just received additional product from Prodigg and our experience has been superb once again (we have purchased from them in the past). They gave us absolute awesome service from start to finish and we find their price and quality are just the best.

Resposta da Prodigg Bathrooms
Excellent Quality Products with Great…
Excellent Quality Products with Great Customer Service. This is my 2nd purchase ordered online & I am super impressed with their service. Vanity arrived very promptly with an obliging Courier, well packed just as described. Enjoyed speaking with Kirsty on the chat line to verify a couple of details, she was really helpful. Will definitely use Prodigg for our next bathroom reno, highly recommend them to any homeowner. Thanks to Kirsty and all the Prodigg team, 10 stars.

Resposta da Prodigg Bathrooms
The package arrived earlier than…
The package arrived earlier than expected and was well packaged.
It was what I had ordered (great news after quite different experiences with purchases from China etc).
Only glitch was that I expected the unit to include a plug and washer but that was probably my fault anyway
Des

Resposta da Prodigg Bathrooms
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







