A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Ver mais
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Leia as opiniões dos outros
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Ver mais
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Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Ver mais
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Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Informações de contacto
28 Barretts Ave., 11742, Holtsville, Estados Unidos da América
- 800-308-3588
- info@productclub.com
- productclub.com
4,5
Excelente
198 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fast shipping and top tier packaging
A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not take long to get to me so I like that about the company already next once I receive my package, it was packaged very well to avoid any damage after inspecting each Jake celebrity mannequin there was no damage to the mannequins whatsoever. They came in pristine condition, so if I ever had to order any additional mannequins, I will definitely use this company again, as far as price it was the cheapest that I could find even Amazon couldn’t even compare so if you’re looking for high-quality mannequins fast shipping packaging top-tier then I suggest you use productclub.com.
26 de agosto de 2026
Resposta da Product Club
Hello Jerry,
Thank you so much for this incredible review!
We are so glad to hear that you had a great experience on our website and that everything arrived as expected, as that is what we strive for!
We appreciate your support and look forward to assisting you again in the future!
Enjoy your new manikin!
Resposta da Product Club
Hello Maria,
Thank you for the amazing review! We are so happy that you love our gloves, it means the world to us! We appreciate your support and we look forward to assisting you again in the future.
Have a great day!
Resposta da Product Club
Hello Steven,
Thank you for taking the time to leave us this great review. We are so glad you had a smooth experience placing your order and found our website user friendly! Your feedback means so much to us.
Enjoy your new products!
easy to navigate website
19 de agosto de 2026
Resposta da Product Club
Hello Rob,
Thank you so much for taking the time to leave this great review.
We love to hear that you found our website user friendly.
Looking forward to helping you again in the future.
Enjoy all of your new products!
Resposta da Product Club
Hello Bob,
Thank you so much for this wonderful review!
We are glad to hear that you found ordering convenient!
Enjoy your new products, and we look forward to assisting you again!
Have a great day!
I love the gloves
I love the gloves. They fit well for my small hands and have a longer length which keeps my hands cleaner. Thanks
1 de julho de 2026
Resposta da Product Club
Hello Donna,
Thank you so much for the kind words! We are thrilled to head that your gloves were a great fit and helping your hands stay clean! We really appreciate you taking the time to leave this review and we hope we can help you again in the future!
I love these brushes but the shipping is outrageous
I love these brushes and they’re almost never in stock at cosmo or SalonCentric. I hate that the shipping costs me as much as the brushes did. But I guess you know that you have a captive audience in my case.
7 de junho de 2026
Resposta da Product Club
Hello Tiffany,
Thank you for your review and continued support. We are so glad to hear that you love our rose gold extra wide brushes!
We understand your concerns regarding shipping costs, and we appreciate your honest feedback. As a reminder, we offer free shipping on orders over $89.00, which may help on future orders. We also have several promotions throughout the year with sales and opportunities for free shipping.
We truly value your business and look forward to assisting you again!
Resposta da Product Club
Hello Lindi,
Thank you so much for the wonderful review! We truly appreciate you taking the time to share your feedback. Support like this means a lot to our team. We look forward to helping you again soon!
Very easy to place an order
Very easy to place an order and Shows you how much more you need for free shipping.
6 de maio de 2026
Resposta da Product Club
Hello Sharla,
Thank you for taking the time to leave us such a kind review. We are so glad you had a smooth experience placing your order! Your feedback means so much to us. Enjoy your new products!
The delivery was prompt
The delivery was prompt. Packing was great nothing was crushed!
Thank you
4 de maio de 2026
Resposta da Product Club
Hello Roland,
Thank you so much for the kind review! We are so happy to hear everything arrived promptly and in perfect condition. We truly appreciate your support. Enjoy your new supplies!
Love all their products
18 de abril de 2026
Resposta da Product Club
Hello Deborah,
Thank you for the amazing review! We are so happy that you love our products, it means the world to us. We appreciate your support and cannot wait to keep you stocked with your favorites!
Have a great day!
Best Pop-Up Foils
I always use Product Club for my foiling supplies. The price is great and shipping is always fast & free. The pop-up foil boxes are the best on the market.
27 de novembro de 2025
Resposta da Product Club
Hello!
Thank you so much for leaving us this great feedback! We are happy to hear that you love our pop-up foils!
Enjoy all of your new products!
Still have not received product
14 de novembro de 2025
Resposta da Product Club
Hello Diana,
I apologize that you have not received your ColorWhip.
This package was sent back to us. Per UPS, there was an issue with the address that was put on the order (no suite number was provided). Our returns department attempted to call you several times and left voicemails to advise you of this information.
Since they were not able to get in contact with you to obtain the necessary information, they have issued a credit back to the card that was used to make this purchase.
I will be emailing this information over to you as well.
If you have any questions, please let me know.
Thank You.
Great no probs at all
24 de novembro de 2025
Opinião espontânea
Resposta da Product Club
Hello Jorge,
Thank you for taking the time to leave us this lovely feedback!
We love hearing from our happy customers, and we hope that you are enjoying all of your new products!
Thank You!
Resposta da Product Club
Hello Lisa,
We received and responded to your email regarding this on Monday the 20th requesting further information about this issue.
I do apologize that you did not receive the plug with your Color Whip. We will be sending out to you as soon as possible.
We will be emailing you again to confirm this, so please keep an eye out for an email from us.
Thank You!
I have been using hilight paper for 30…
I have been using hilight paper for 30 years, love them
1 de outubro de 2025
Resposta da Product Club
Hello Joanne,
Thank you so much for taking the time to leave this fantastic feedback on our highlighting papers! We love hearing that our customers are happy!
Enjoy your new products!
I LOVE this feather tint brush
I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are too stiff, while others are to soft and flimsy. Best tint brush on the market. Their version of the WOW comb is a beautiful rose gold. I use this one at the bowl to comb through post color deep conditioner.
27 de setembro de 2025
Resposta da Product Club
Hello Kim,
Thank you so much for taking the time to leave us this lovely review! We are so happy to hear that you are enjoying all of your new products! We appreciate you!
I order from here about once a month
I order from here about once a month. My order is shipped quickly and arrives as ordered. Great job!
8 de setembro de 2025
Resposta da Product Club
Hello Cynthia,
Thank you so much for your continued support and for taking the time to share your experience!
We truly appreciate your loyalty!
Ordering online was very easy and…
Ordering online was very easy and delivery was fairly quick. Thank You for making it so easy..... I love these Papers for hi lighting, they are easy to use, don't leak through, stay put and come out easy when you put enough product on them. The shorter are a great length but I would like some shorter to use for the short hair.
7 de setembro de 2025
Resposta da Product Club
Hello Ric,
Thank you so much for your kind words and for taking the time to share your experience!
We are thrilled to hear that ordering was easy and that you are happy with your new highlighting papers! I will definitely pass your suggestion about shorter highlighting papers along to our team.
We appreciate you!
good, but pricey and long shipping
Mannequin heads are good. They are a bit pricey but for the 100% human hair debra heads I get it. Shipping takes longer than I expected.
15 de agosto de 2025
Resposta da Product Club
Hello Shelbie,
Thank you for taking the time to share your feedback! We're happy to hear that you are satisfied with the quality of our manikins!
We understand that shipping times can be frustrating, and we are always looking for ways to improve delivery speed and efficiency.
We appreciate your patience and hope to provide an even smoother experience next time!
Thank You
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