We ordered a silk song helmet for my son’s Christmas present. Fully appreciate that there was some self assembly involved but we were sent two wrong parts with another two parts missing altogether. St... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We ordered a silk song helmet for my son’s Christmas present. Fully appreciate that there was some self assembly involved but we were sent two wrong parts with another two parts missing altogether. St... Ver mais
A empresa respondeu
Really happy with my experience with ProfessorPrints. The quality of the 3D printed products was excellent, with a really professional finish and great attention to detail. Everything felt well m... Ver mais
A empresa respondeu
Ordered a darth vader toilet roll holder turnt up broken.then they ignore my emails regarding a replacement or refund ridiculous company.do kot waste your money with these con men.absolute joke
A empresa respondeu
Ordered a Pizza cutter (including the case) for fathers day and it was shipped just in time to give it to my dad on sunday. Great quality item and he absolutely loves it! Highly recommend, will be buy... Ver mais
A empresa respondeu
ProfessorPrints is a small UK design studio making 3D-printed props, gifts and homewares for fans of pop culture, gaming and film. We design and produce everything in-house — from TARDIS plant pots and Sims headbands to LED bar signs, cosplay armour, custom keycaps and replica props. Every item is pre-made and ready-to-ship, with delivery typically in 3–5 working days in the UK and worldwide shipping available. If something's not right when it arrives, we replace or refund it within 14 days, no fuss. We're a small team building something genuinely different — and we read every review.
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 52% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Just the best experience dealing with professorprints!
Good quality, fast delivery, easily accessible to assistance
Really happy with my experience with ProfessorPrints. The quality of the 3D printed products was excellent, with a really professional finish and great attention to detail. Everything felt well made, and it was clear a lot of care had gone into the design and production.
The whole process was easy, my order arrived on time, and it was packaged really well. Customer service was friendly, helpful, and kept me updated throughout.
If you're looking for high-quality 3D printed collectibles or unique gift-ready pieces, I'd definitely recommend ProfessorPrints. Great quality, great service, and I'd happily order from them again.

Resposta da professorprints
10/10, great customer service and cool items and gadgets definitely worth the buy!

Resposta da professorprints
Ordered the pizza cutter for Father's Day with Express International delivery. 13 days after placing the order, I contacted customer service, asking if the processing time was long or the order had been overlooked.
The response I get is very nice - part of the e-mail reads "I can either prioritise getting it dispatched straight away with express shipping, or issue a full refund if you'd rather not wait. Just let me know which works best for you and I'll action it immediately. Apologies again for the delay."
I reply, that I would still like for the item to be sent, and I even get a confirmation and a promise, they will dispatch it the very next day, and send me the tracking info.
If only. Seven more days pass, I ask about it again, and I get the following response:
"Thank you for getting in touch, and I'm very sorry for the trouble and the lack of updates — that's not the experience I'd want for you. Rather than keep you waiting any longer, I've gone ahead and issued you a full refund, which should appear back in your account within a few working days depending on your bank. Apologies again for the inconvenience, and thank you for your patience."
The correspondance has been fine, but I'm incredibly frustrated not only that the initial order was forgotten, the promised fix just never happened, and that they eventually decide on my behalf, I just can't get the item at all.
DO NOT UNDER ANY CIRCUMSTANCES BUY FROM THIS WEBSITE. IF ANYTHING GOES WRONG YOU CANNOT GET HOLD OF THEM. I HAD TO TAKE THEM TO COURT TO GET ANY ACTION AND A REFUND.
BE WARNED.
We ordered a silk song helmet for my son’s Christmas present. Fully appreciate that there was some self assembly involved but we were sent two wrong parts with another two parts missing altogether. Still waiting to hear back from Professorprints for replacement parts or refund. Wouldn’t recommend.

Resposta da professorprints
Excellent service and brilliant product! Couldn’t recommend enough. Order also came super quick!

Resposta da professorprints
First class service, great product and reasonable pricing, my go to from now on

Resposta da professorprints
Prompt delivery and fun items. The recipients loved them!

Resposta da professorprints
Ordered a Pizza cutter (including the case) for fathers day and it was shipped just in time to give it to my dad on sunday. Great quality item and he absolutely loves it! Highly recommend, will be buying from this company again.

Resposta da professorprints
Ordered a doctor who plant pot for husband Collection he loves it ,will definitely order again 🫶🏻

Resposta da professorprints
Great service! Super fast delivery and the print quality was fantastic.

Resposta da professorprints
Ordered a darth vader toilet roll holder turnt up broken.then they ignore my emails regarding a replacement or refund ridiculous company.do kot waste your money with these con men.absolute joke

Resposta da professorprints
I'm disappointed with the condition of the item it is marked and scuffed .
My item was damaged beyond repair and not delivered by Evri. This is not the fault of Professor Prints, however I have tried on multiple occasions over two weeks and different methods ("live chat" which is a bot, and email) to contact Professor Prints customer service to obtain a replacement or a refund and nobody has responded. I am now without a birthday gift for my mate and £15 down, with zero hope of getting the money back as there is no way to dispute the lack of delivery that I can find. I would not recommend using this company until they have a customer service team in place.
Absolutely poor quality emailed to get a refund and heard nothing back
Poor quality and broken when received
AVOID AVOID AVOID - I didn’t want to give any stars! AI responding to my complaint making promises and then going silent! I fear this company is a scam! I’m contacts my bank to raise a dispute.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.