T2W: Turntable is fine, when it works sound quality is excellent. Software & app are horrendous! Change WiFi or move to different location, you now own a boat anchor.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The perfect gift for anyone who loves music. I recommend Pro-Ject because of its modern and refined design, excellent music quality, and speed in shipping the order. It was a gift for my daughter, she... Ver mais
A empresa respondeu
Von der Bestellung/Kaufabwicklung über den Versand bis zur Komunikation hat alles hervorragend funktioniert. Das Gerät ist sehr gut verarbeitet und funktioniert wie es soll. Ich bin sehr zufrieden.... Ver mais
A empresa respondeu
Everything from the customer service to the product itself. I was researching record players for over two years, and am incredibly glad I found Pro-Ject. And I cannot leave a review without mentioning... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Pro-Ject Audio Systems
Escrito pela empresa
Quality You Can See and Hear.
Proudly Made in Europe.
Analog, authentic, European precision – experience sound in its purest form.
For over three decades, Pro-Ject Audio Systems has stood for passion, precision, and true European craftsmanship. Our products are carefully made from high-quality materials and produced under sustainable standards – quality you can see and hear.
Our turntables and HiFi components are more than devices – they are instruments. Every recording, every melody comes to life, emotional and authentic. Music becomes an experience that touches both heart and senses.
- Handcrafted in Europe: From the first to the last step, with precise quality control.
- Sustainable materials: Long-lasting value for generations.
- Exclusive collaborations: Musicians, labels, and orchestras for limited editions.
Our goal is to inspire people worldwide with the analog music experience. Each product is thoughtfully designed, without unnecessary features, focusing on performance, design, and emotional sound.
"Pro-Ject stands for 'Analog Love' – the magic that happens when technology, design, and emotion come together to create an unforgettable listening experience."
Our Quality Promise
High-quality Hi-Fi products, made in Europe and tested four times — quality you can rely on.
At Pro-Ject Audio Systems, top-tier product quality is our highest priority. Every turntable and Hi-Fi component is manufactured in Europe and undergoes a four-stage quality control process before leaving our factory. This ensures our customers receive premium products built to deliver long-lasting enjoyment.
Informações de contacto
Analogweg 1, A-2130, Mistelbach, Áustria
- +43 50443
- shop@project-audio.com
- project-audio.com
4,3
Excelente
75 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 90% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tonarmwaage…
Das Gerät entspricht genau meiner Erwartung, Preis/Leistung stimmt !!
Nur der Versanddienstleister(UPS) ist wie üblich nicht zu empfehlen .
16 de abril de 2026
Resposta da Pro-Ject Audio Systems
Vielen Dank für Ihr positives Feedback!
Es freut uns sehr, dass die Tonarmwaage genau Ihren Erwartungen entspricht und Sie mit dem Preis-Leistungs-Verhältnis zufrieden sind – genau das ist unser Anspruch.
Bezüglich des Versanddienstleisters bedauern wir natürlich, dass Ihre Erfahrung mit UPS nicht zufriedenstellend war. Wir wissen, dass die Zustellung ein wichtiger Teil des Gesamterlebnisses ist, und nehmen Ihr Feedback hierzu ernst. Leider haben wir nicht immer auf alle Abläufe Einfluss, arbeiten aber kontinuierlich daran, den Versand so zuverlässig wie möglich zu gestalten.
Vielen Dank nochmals für Ihre Rückmeldung und viel Freude weiterhin beim Musikhören!
Das Pro-Ject Team
Upgrades and overall experience
I ordered some upgrades for my Debut Carbon Evo turntable and I'm very happy with the results. The materials used, along with the final quality of the products, make the investment worthwhile. I also ordered the sticky cleaning rubber and I highly recommend it. My only regret is not ordering two or three more, as they were very well discounted!
The focus is very much on the user experience, as I said, using quality materials. What I would have liked, and I think was important, is to have incorporated the height adjustment for the tonearm on the Debut Carbon Evo. I think that's the only point I would correct.
16 de abril de 2026
Resposta da Pro-Ject Audio Systems
Thank you very much for your detailed and thoughtful review!
We’re really glad to hear that you’re enjoying the upgrades for your Debut Carbon EVO and that the quality of the materials and overall user experience met your expectations. It’s also great to hear such positive feedback about the Clean it.
Regarding your point about tonearm height adjustment: you’re absolutely right that this can be a valuable feature, especially for users who want to further fine-tune their setup. With the Debut Carbon EVO, we deliberately focused on achieving an optimal preset geometry to ensure excellent performance right out of the box, while keeping the design as simple and user-friendly as possible. That said, we truly appreciate this feedback, as it helps us to continuously evaluate and improve our products for different user needs.
Thanks again for your support and for taking the time to share your experience!
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you for your kind feedback!
We’re happy to hear that your order arrived quickly. Enjoy your music, and we’d be delighted to welcome you again in the future!
Best regards,
The Pro-Ject Team
Good quality
27 de março de 2026
Resposta da Pro-Ject Audio Systems
Thank you very much for your great feedback! We’re happy to hear you’re satisfied with our products.
Best regards,
The Pro-Ject Team
Great client experience
Great client experience. They refund when I bought the wrong model by mistake
21 de março de 2026
Resposta da Pro-Ject Audio Systems
Thank you very much for your kind feedback!
We’re glad to hear you had a great experience and that we could help resolve the issue quickly. Mistakes can happen, and we’re always happy to support our customers in finding the right solution.
Enjoy your setup and all the best!
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you so much for your kind words! We’re thrilled to hear that everything was perfect for you.
Best regards,
The Pro-Ject Team
Top Produkt, top Team
Nebst dem vorzüglichen produkt ist das team kompetent, hilfsbereit und sehr freundlich. besten dank für die erbrachten dienstleistungen auch im after-sales.
25 de fevereiro de 2026
Resposta da Pro-Ject Audio Systems
Vielen herzlichen Dank für diese tolle Bewertung!
Es freut uns sehr, dass Sie sowohl mit unserem Produkt als auch mit unserem Team so zufrieden sind. Ihr positives Feedback motiviert uns, weiterhin unser Bestes zu geben.
Wir schätzen Ihr Vertrauen sehr und sind jederzeit gerne wieder für Sie da!
Ihr Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you for your wonderful feedback!
We’re very happy to hear that you’re satisfied with the quality and the fast delivery. Enjoy your music and thank you for choosing Pro-Ject!
Best regards,
The Pro-Ject Team
Customer Support not existing
I have sent an e-mail to your customer support department since I am in need for a new drive belt for my Pro-ject turntable. This happened on February 28, 2026 - I received an automated response that my e-mail was received. However, no response. I followed up with another e-mail on March 7, 2026 - same thing. It is very sad that customers of such a high-quality and high-priced product are not treated better.
28 de fevereiro de 2026
Opinião espontânea
Resposta da Pro-Ject Audio Systems
Dear Customer,
We take customer feedback very seriously and always aim to provide timely and helpful support.
After carefully reviewing our customer service records, we were unable to find any inquiries matching the details provided for the dates mentioned, and therefore we cannot verify the claims made in this review. Additionally, as we have not received any further follow-up or identifying information that would allow us to investigate the matter properly, we are unable to confirm that this case relates to a genuine support request.
We remain fully committed to assisting all customers and encourage anyone needing support or spare parts to contact us directly with their product details so we can help as quickly as possible.
Best regards,
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you for your great feedback!
We’re delighted to hear that you’re happy with the price, delivery, and quality. Enjoy the music, and thank you for choosing Pro-Ject!
Best regards,
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you for your review!
We’re happy to hear that everything worked quickly and smoothly. We hope you continue to enjoy your product.
Best regards,
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you for the fantastic review!
We're delighted that you're happy with the gear and the service. Your support means a lot to us.
Best regards,
The Pro-Ject Team
I like it + quick delivery!
20 de fevereiro de 2026
Resposta da Pro-Ject Audio Systems
Thank you for your feedback!
We’re glad to hear that you like the product and that the delivery was quick. Enjoy your music, and we hope to welcome you again soon!
Best regards,
The Pro-Ject Team
Quick delivery and everything in solid…
Quick delivery and everything in solid quality. I would buy it again
11 de fevereiro de 2026
Resposta da Pro-Ject Audio Systems
Thank you for your kind feedback!
We’re happy to hear that your order arrived quickly and that you’re satisfied with the quality. Enjoy your music, and we’d be delighted to welcome you again in the future!
Best regards,
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Thank you very much for your great feedback! We’re happy to hear you’re satisfied with our products.
Best regards,
The Pro-Ject Team
Très bon produit audiophile : Pre Box S2 Digital improved 2023 edition. Son rapport qualité/prix peut être considéré comme exceptionnel.
Excellent produit audiophile. Pour atteindre le rendu audiophile exceptionnel, il est indispensable que ce produit soit alimenté par l'accu (5 volts) qui lui convient : Pro-Ject Accu Box S2 USB
26 de fevereiro de 2026
Resposta da Pro-Ject Audio Systems
Dear Customer,
Thank you very much for your fantastic feedback on the Pre Box S2 Digital (Edition 23)! We’re truly delighted to hear that you consider it an excellent audiophile product and that its price-performance ratio stands out for you.
Your appreciation of the sound quality and value means a lot to us. That is exactly what we strive for when developing our products — delivering true high-end performance at an accessible price point.
Thank you again for your trust and for taking the time to share your experience.
Best regards,
The Pro-Ject Team
Resposta da Pro-Ject Audio Systems
Vielen Dank für Ihre großartige Bewertung!
Es freut uns sehr zu hören, dass Sie mit unseren Produkten und dem Versand rundum zufrieden sind. Genau dieses „alles super“ ist unser Anspruch – von der Qualität bis zur Auslieferung.
Wir wünschen Ihnen weiterhin viel Freude beim Musikhören und bedanken uns herzlich für Ihr Vertrauen!
Ihr Pro-Ject Team
High professionalism
I was impressed by the sellers intentions to replace a product that was not in stock, with an upgraded version, with no extra cost.
6 de fevereiro de 2026
Resposta da Pro-Ject Audio Systems
Thank you for your kind words!
We’re delighted to hear that you were impressed with our service. Ensuring our customers receive the best possible experience, even when a product is out of stock, is very important to us. We’re glad we could provide an upgraded replacement at no extra cost and hope you enjoy it!
Thank you for your trust in Pro-Ject.
Best regards,
The Pro-Ject Team
Fast shipping
Fast shipping, Great product. Just 4 of 5 because the Information about „floating mass systems“ should have been provided much earlier.
31 de janeiro de 2026
Resposta da Pro-Ject Audio Systems
Hi,
Thank you very much for your positive feedback on the fast shipping and the product – we’re delighted that you’re happy overall.
We also truly appreciate your comment regarding the information about the “floating mass system.” You are absolutely right that technical details like this should be clearly communicated at an early stage so customers know exactly what to expect. We take your feedback seriously and will review how we can make this information more visible and transparent in our product descriptions.
Thank you again for taking the time to share your experience!
Best regards,
The Pro-Ject Team
Professional I recommend it to everyone!!!
Professional communication. Surprisingly fast delivery. Very well packaged. High quality product. Will not be the last time!!!
6 de fevereiro de 2026
Resposta da Pro-Ject Audio Systems
Hi,
Thank you so much for your fantastic feedback and strong recommendation!
We’re delighted to hear that you were satisfied with our professional communication, the fast delivery, and the careful packaging. It’s especially great to know that you’re happy with the quality of the product – that’s exactly what we strive for.
We truly appreciate your support and look forward to serving you again in the future!
Best regards,
The Pro-Ject Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.