Project Galaxy Opiniões 

Resposta da Project Galaxy

11/08/2022

Hi,

We do have the option to purchase eyelash glue and eyelash brushes, the description of the eyelashes also mentions that glue is sold separately.

All you need to do is go to our eyelash accessories page or use the search bar.

Project Galaxy

Resposta da Project Galaxy

7/08/2022

Hi,

Instead of doing another review you should have contacted us regarding the cancelation, we've not received any communication from yourself at all. We can be contacted through our live chat or contact us page, which you've used in the past and we have no other way of contacting us.

We wouldn't just cancel an order for no reason, we have contacted you directly with an explanation.

Confirmation emails are automatic and should have been received so please check your junk/spam.

Project Galaxy

Resposta da Project Galaxy

Actualizada a 12/07/2022

Hi,

Firstly, your review is completely false and we have fully cooperated with you however you've not responded to us.

You contacted us 4 times within 5 minutes including our personal Instagram accounts. We said it was unnecessary to message us on all our personal social medias and never said that it was unnecessary to message us about a problem as we were trying to help which we have evidence for. All order enquires must go through the website and defiantly not through our personal social media.

In response to the blocking, this is a complete lie. You have blocked us on Instagram and we have evidence of this.

The problem you're having is highly likely to be an allergy to the material which happens for some people, we have all materials in the description of each product and have a product care guide.

After you contacted us on the website we responded straight away asking for evidence which you could not supply.

Project Galaxy

Resposta da Project Galaxy

10/07/2022

Hi,

Thanks for your review, however we've not had any communication from you regarding any issues. On our website we have lots of information and multiple ways of contacting us, if we're unaware of anything there's nothing we can do.

We are always here to help if we're aware of any problems, we have reached out to you directly and awaiting a response.

Project Galaxy

Resposta da Project Galaxy

13/06/2022

Thanks for your review!

In response to your review, the description of each necklace we have the width of each chain, also the photo shows the type. Our necklaces don't mention anything about gender, our photos are of the actual product so you can see what they're like.

We do accept returns of necklaces so you're more than welcome to return them, just fill out the form on the website we can then get it processed for you.