I am a cert III Early Childhood and Education student and I had to organise and activity for my placement. I had to change my placement lesson plan several times which led to me not having much time t... Ver mais
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This stay is absolutely AMAZING Sophie’s response was automatic and swift for all our needs and questions. We are a stone throw away from Liege’s city center and her rental is GORGEOUS HIGHLY RE... Ver mais
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There is no human correspondence with this outfit. No phone numbers listed or available anywhere. Order tracking site is totally bogus. Worse customer service ever, They don't mention that product... Ver mais
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The shipping was fast and the item arrived in perfect condition. The toy is WONDERFUL!! My grandkid love it and my daughter is very happy giving it to her instead of electronic toys. It is a wonderful... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.
Informações de contacto
Estados Unidos da América
- customers@projectmontessori.com
- projectmontessori.com
4,1
Bom
607 opiniões
Sem histórico recente de solicitação de opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Even though delivery was wayyyyy too…
Even though delivery was wayyyyy too long (more than a month) and one part was missing, the team was attentive and in the end everything was good.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Michele,
Thank you for your feedback.
We’re sorry about the delivery delay and the missing part, but we’re glad our team was able to resolve everything for you in the end. We appreciate your patience and understanding.
Kind regards,
Project Montessori
From the moment I clicked “purchase,” I…
From the moment I clicked “purchase,” I was both excited and a little anxious, fearing that the items might not arrive in time for the upcoming milestone we had planned for our little one.
I am thrilled to report that the delivery arrived exactly as promised, and both products have far exceeded my expectations.
Busy Board – Every element is thoughtfully designed to engage all of the senses while promoting fine‑motor development.
Montessori Balance Bike – The bike is as gorgeous as it looks in the catalog, and it is built to last. The lightweight frame and smooth wheels make the experience both safe and exhilarating. This bike is already proving to be an excellent stepping‑stone toward his “big bike” adventure.
Thank you for creating such high‑quality, educational toys and for ensuring a punctual, smooth delivery.
15 de fevereiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Cristina,
Thank you so much for taking the time to share such a thoughtful and detailed review! 🌟
We’re absolutely delighted to hear that your order arrived right on time and that both the Busy Board and the Montessori Balance Bike exceeded your expectations. Knowing that our products are supporting your little one’s development and becoming part of such a special milestone means the world to us.
Your kind words about the design, quality, and purpose behind our toys truly motivate our team to keep doing what we do best. We hope these pieces continue to bring joy, learning, and plenty of exciting moments as your child grows.
Thank you again for your trust and support!
Kind regards,
Project Montessori
Add more velcro
I believe my great granddaughter will enjoy this. I was a little disappointed when I saw the velcro was a small circle. I understand it being small in the mat, but on the items that stick on the mat, it would be better to have the velcro covering most of the item. It would make it easier for younger ones.
Shipping was a bit slow.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Michaela,
Thank you so much for your feedback! We’re glad to hear you think your great-granddaughter will enjoy the product.
We appreciate your comments about the Velcro and will take them on board as we continue to improve our designs. Making it easier for little ones to use is always our goal.
We’re also sorry that shipping was slower than expected, and we appreciate your patience.
Thank you again for sharing your thoughts!
Kind regards,
Project Montessori
Had some problems with shipping and…
Had some problems with shipping and they took care of it. Offered discount for toy that couldn’t be delivered by Christmas. Quickly answered emails!
5 de dezembro de 2025
Opinião espontânea
Resposta da Projectmontessori
Hi Cheryl,
Thank you so much for your kind words! We truly appreciate your patience with the shipping delays, especially during the busy holiday period. We’re glad we could find a solution and support you in time. It means a lot to hear that our team’s communication made a difference. 💛
Kind regards,
Project Montessori
Top quality toys
The website is organized well. The age categories are very helpful. The descriptions and images pictured on the website were clear and accurate. My three year old loves everything we’ve ordered from Montessori. The toys are excellent quality. I love to watch my child play independently and use her imagination.
The only problem I had is that some of the boxes were slightly damaged when they arrived likely due to rough handling by the delivery service.
30 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Robyn,
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear your little one is enjoying the toys and using her imagination — that’s exactly what we hope to inspire 💛
We also really appreciate your feedback about the packaging. We’re sorry to hear some boxes arrived slightly damaged, and we’ll share this with our delivery partners to help improve handling in the future.
Thanks again for your support and for being part of our Montessori community!
Kind regards,
Project Montessori
Love the felt farm
The service was good, the actual felt farm is great but I would have liked to seen a cloth bag with a draw string to put all the felt pieces into included with the package.
29 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Louise,
Thank you so much for your lovely feedback! We’re really glad you’re happy with the service and the felt farm 😊
That’s a great suggestion about adding a drawstring storage bag. We’ll definitely share this with our product team. Thanks again for taking the time to leave a review!
Kind regards,
Project Montessori
I did not have any problems on the…
I did not have any problems on the website. Maybe you could offer a few more choices of toys in the 4 month age category. The gift items arrived within 14 days from order date. Great learning toys!
1 de fevereiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Diane,
Thank you for your wonderful review! We’re so happy to hear everything went smoothly on the website and that the gift arrived on time 🎁
It’s great to know the toys are being enjoyed, and we really appreciate your suggestion about adding more options for the 4-month age category. Thanks again for sharing your experience!
Kind regards,
Project Montessori
Perfect choice for my 3 yr old granddaughter.
Delivery time was reasonable. Quality of the instruments is very good, as is the variety of items.
18 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Marnelle,
Thank you for your lovely feedback! We’re so pleased to hear you were happy with the delivery time and that you’re enjoying the quality and variety of the instruments. That’s wonderful to know.
Kind regards,
Project Montessori
My ordering was easy
My ordering was easy. Delivered intact. Good product.
19 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi there,
Thank you for your kind review! We’re so glad to hear ordering was easy, your parcel arrived safely, and that you’re happy with the product. We hope your little one enjoys learning and playing with it 🤍
Kind regards,
Project Montessori
Excellent Customer Service
Great communication around delay and products arrived in great condition!
19 de dezembro de 2025
Opinião espontânea
Resposta da Projectmontessori
Hi Chloe,
Thank you for your feedback! We’re glad our communication kept you informed and that the products arrived in great condition. We hope they bring lots of fun and learning!
Kind regards,
Project Montessori
I like the amount of choices for…
I like the amount of choices for different ages and skills.
The products are of good quality and very easy to navigate the website.
12 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Joan,
Thank you so much! We’re thrilled to hear you enjoy the variety of choices and that you find our products and website easy to use. 😊
Kind regards,
Project Montessori
Resposta da Projectmontessori
Hi Barbara,
Thank you for your review! We’re glad you were happy with our communication and hope the toys bring lots of fun and learning.
Kind regards,
Project Montessori
The ordering process was easy
The ordering process was easy. Shipping was good. Product as expected and good quality. My toddler granddaughter loves her new puzzles.
16 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Debbie,
Thank you for your lovely review! We’re so happy the ordering process and shipping went smoothly, and that your granddaughter is enjoying her new puzzles. 🧩💛
Kind regards,
Project Montessori
Best toys in the house...
I have purchased several Montessori toys for our grandchildren and they are always the best toys in the house. Most have multi levels of skill children develop while learning through play.
In this era of teaching academic and pre reading skills it is a delight to find play things that encourage critical developmental skills without the pencil/paper and charts on the wall appraoch.
25 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Carol,
Thank you so much for your wonderful review! We’re thrilled to hear that our Montessori toys are such a hit with your grandchildren and that they support learning through play. Encouraging critical developmental skills in a fun, hands-on way is exactly what we hope for, and your feedback truly makes our day. 💛
Kind regards,
Project Montessori
The binoculars were a big hit with Bud
The binoculars were a big hit with Bud. He calls them his ba nay nays.
24 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi there,
That’s adorable! We’re so happy Bud is enjoying his “ba nay nays” 🥰
Kind regards,
Project Montessori
Solar System
My granddaughter loves the solar system felt board! It is hanging on the play room wall and she enjoys arranging the planets as well as astronauts.
25 de dezembro de 2025
Opinião espontânea
Resposta da Projectmontessori
Hi there,
We’re so happy to hear your granddaughter is enjoying the solar system felt board! 🌎✨ It sounds like a fun way to explore and play.
Kind regards,
Project Montessori
Never again!
First off, the customer service person who helped me was wonderful. It is not his fault that the shipping organization you use is so inefficient. That said, when I tracked the path of my item, I was horrified to see that it travelled across the ocean and across the continent to Vancouver before being shipped back to Montreal and north to my home. This is absolutely crazy! What a waste of resources. There is no reason why this could not be shipped directly to Montreal. In this time of climate change, this is a horribly irresponsible choice. On top of it, this happened three times! The first repeat was because my parcel was lost, the second because one of the items was damaged. As a result, an item that was ordered back in November did not arrive until late January. When we are talking about children’s toys, this is a huge disappointment. Never again!
23 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Barbara,
Thank you for sharing your experience, and we’re glad our customer service team could assist you. We completely understand your frustration with the shipping issues — this is certainly not the experience we want for our customers, especially for children’s gifts.
We take your concerns about shipping and environmental impact seriously and are reviewing our processes to improve efficiency and reduce unnecessary travel. We’re truly sorry for the delays and inconvenience this caused.
If there’s anything else we can do to assist you, please don’t hesitate to reach out to us at customers@projectmontessori.com.
Kind regards,
Project Montessori
Toys unsuitable for age advertised. Poor customer service.
Update: after posting on Trustpilot customer services finally contacted me and offered a full refund. Its a shame it takes a poor review to get a response.
Researched and ordered a toy for a 2 year old. Checked very carefully it would be safe for a 2 year old as stated.
It arrived eventually after 4 weeks. It stated very clearly on packaging only suitable for aged 3 + years!
Contacted Project Montessori twice now about this. They have failed to respond.
Waste of time and money. Appalling customer service.
20 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Sally,
Thank you for your feedback. We’re very sorry for the initial delays and for the confusion regarding the age guidance on the packaging. We’re glad we were able to resolve the matter and issue a full refund. We sincerely apologize for any frustration caused and appreciate your patience while we worked to make this right.
Kind regards,
Project Montessori
Persistence with both parties !!
What made it great is the end result…successful conclusion!! It was successful because of the honest sensitive communication from the beginning of my complaint in early December2025 to its delivery January 18, 2026!!
Thank you for giving your individual customer attention….it is truly refreshing!!
18 de janeiro de 2026
Opinião espontânea
Resposta da Projectmontessori
Hi Beverly,
Thank you so much for your kind words! We’re thrilled everything was resolved successfully and that our communication made a difference. Your feedback truly means a lot to us!
Kind regards,
Project Montessori
Terrible customer service
I purchased their balance bike based on Good Housekeeping recommendation. It indicated it was good for 2-5 year olds. This bike has no adjustments, so it can not grow with the child. It is more for an 18 month or less. I have been trying to get in touch with customer support for weeks now to return it and with numerous follow-ups, I still have not heard back from them. It’s very unfortunate that the service and marketing is so poor. I would not recommend purchasing from this company
21 de dezembro de 2025
Opinião espontânea
Resposta da Projectmontessori
Hi Kay,
Thank you for your feedback. We’re very sorry for the initial inconvenience and understand your frustration. We would like to note that our customer support team has since resolved the matter and issued a full refund for your purchase. We sincerely apologize for the delay in communication and appreciate your patience while we sorted this out.
Kind regards,
Project Montessori
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