Projectmontessori Opiniões 

608
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Dangerous choking hazard wooden teething toy delivered with wooden bead detached and design indicating more insufficiently fastened beads likely to choke a baby. Poor quality toys. Delivered in a thin... Ver mais

Classificada 5 em 5 estrelas

I am a cert III Early Childhood and Education student and I had to organise and activity for my placement. I had to change my placement lesson plan several times which led to me not having much time t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This stay is absolutely AMAZING Sophie’s response was automatic and swift for all our needs and questions. We are a stone throw away from Liege’s city center and her rental is GORGEOUS HIGHLY RE... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The shipping was fast and the item arrived in perfect condition. The toy is WONDERFUL!! My grandkid love it and my daughter is very happy giving it to her instead of electronic toys. It is a wonderful... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de brinquedos para crianças

Escrito pela empresa

Founded by a mom who wanted the very best for her child, Project Montessori was born from a deep desire to nurture curiosity, independence, and joy in learning. After discovering the Montessori method, Sophie saw her child flourish and felt inspired to share that gift with other families. Every toy in our store is carefully chosen to support your child’s natural growth and help make parenting a little easier and more joyful.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

608 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(608)

297 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Montessori remembered

I'd actually forgotten about Montessori until I saw your articles...I enrolled my grandchildren in Montessori preschool years ago. Now we have a great granddaughter and I want her to be exposed to all these learning early experiences.

20 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Jackie,

Thank you so much for sharing your story! It’s wonderful to hear about your family’s ongoing Montessori journey, and we’re thrilled that you want to give your great-granddaughter those early learning experiences. Your support truly means a lot to us.

Warm regards,
Project Montessori

Classificada 1 em 5 estrelas

Non existent customer service

Placed on order on 8th December which was confirmed but I have still not received my order or even had any confirmation that it has been shipped. Have sent four emails to the company during this time to chase where the order is up to but they haven't even had the decency to respond to any of these. Horrific customer service so I would urge anyone to avoid them.

Edit: To emphasise the poor customer service, the response to my emails only took place after I published this review. Says all you need to know.

23 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Andrew,

We’re very sorry to read about your experience and completely understand your frustration. Our support team has already replied to your emails and is working to resolve this matter as quickly as possible. We sincerely apologize for any inconvenience caused and appreciate your patience.

Kind regards,
Project Montessori

Classificada 1 em 5 estrelas

Ordered 8 December Still not despatched.

Ordered 8 December. Tracking shows still not despatched. Customer services auto response only and no other way of contacting. Not impressed!

23 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Law,

Thank you for your feedback. Since we haven’t received a response regarding your order details, unfortunately we’re unable to assist further. It’s possible that the order may not have been placed through our store.

Kind regards,
Project Montessori

Classificada 4 em 5 estrelas

It took a while for a response

It took a while for a response, but I finally got a great response from the team. Unfortunately the gift won’t make it for Christmas—-but it will get there in January. Wish I had known earlier, but it is ok. Found out before I arrived at our grandchildren’s home.

21 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Donna,

Thank you for your feedback. We’re glad our team was able to assist you, and we sincerely apologize that the gift won’t arrive in time for Christmas. We appreciate your understanding and are happy it reached you before your visit. Your feedback helps us improve communication around delivery times for future orders.

Kind regards,
Project Montessori

Classificada 3 em 5 estrelas

The product I bought for my granddaughter

The product I bought for my granddaughter was well received by her and she started enjoying it immediately. From the product’s perspective I probably would have given you a 4 or 5. My reason for dropping my rating is related to a follow-up issue. There were some broken pieces in the box, a couple of dominoes and the palm tree. I immediately sent in a notice of this in the link you have for missing, broken or damaged parts. I have gotten no acknowledgment of your receipt of that note nor what will be done to rectify the matter.

15 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Bruce,

Thank you for your feedback. We’re glad to hear your granddaughter is enjoying the product!

Regarding the broken pieces, our support team has already replied to your message, offering two options to resolve the issue, and we’re currently waiting on your response to proceed. We sincerely apologize for the inconvenience and appreciate your patience.

Kind regards,
Project Montessori

Classificada 4 em 5 estrelas

Jouet très agréable

Jouet très agréable, très aimé par les enfants !

18 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Bonjour,

Merci beaucoup pour votre avis ! Nous sommes ravis que le jouet ait plu aux enfants. 🎉😊

Cordialement,
Project Montessori

Classificada 5 em 5 estrelas

Start raising your genius today

I am so excited and pleased with the excellent quality and craftsmanship of their products. More so the advantages my grandchildren will obtain by using the Montessori products makes it all the more worth spending a little extra. It's the best investment you'll make when your child/children are reading in their 3rd and 4th year of life.

21 de novembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Brandon,

Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with the quality of our products and that they’re supporting your grandchildren’s learning journey. Your kind words mean a lot to us, and we’re delighted to be part of their early development! 🌟

Kind regards,
Project Montessori

Classificada 4 em 5 estrelas

Amending: the company refunded me 50%. Thank you! Disappointed. Still waiting for delivery for Christmas

Ordered 2 toys for my 4 year old and 2 year old grandsons on 12/4/25. I received one of the items. Item #2 was shipped 12/14 (from China). I still have not received it. I am worried it won’t be here for Christmas. I had no expectations there would be an issue with delivery before Christmas. I am very disappointed.

20 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Rita,

Thank you so much for updating your review. We're glad our support team could resolve this for you. We truly appreciate your patience and understanding.

Warm regards,
Project Montessori

Classificada 4 em 5 estrelas

Wonderful!

The toys themselves are wonderful. The website was easy to use. Shipping feels less than quick and reliable.

15 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Tonya,

Thank you for your feedback! We’re glad to hear you’re happy with the toys and found our website easy to use. We’re sorry that the shipping experience didn’t meet your expectations, and appreciate your input — it helps us improve our service for the future.

Kind regards,
Project Montessori

Classificada 1 em 5 estrelas

Purchased gifts Nov.26 as a Chanukah…

Purchased gifts Nov.26 as a Chanukah present. It’s now Dec 21, the holiday is over, and the gift was never received. Shipping shows it’s in LA, where it’s been since Dec. 13. Project Montessori will not answer my calls or emails about delivery. They have ignored 11 emails to find out where the gift is. Never experience such HORRIBLE customer service.

20 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Wendi,

Thank you for sharing your feedback. Unfortunately, we haven’t been able to locate any emails from you. Could you please provide your order details, as it appears your order may not have been placed with us?

Kind regards,
Project Montessori

Classificada 4 em 5 estrelas

Quality of products

Quality of products, educational opportunities of toys. I did receive a duplicate item and was missing an item from my current order. I have emailed customer service about this.

10 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Tracey,

Thank you for your review! We’re glad to hear you’re happy with the quality and educational value of our products. We’re sorry to hear about the duplicate and missing items — our customer service team has received your email and will be in touch to resolve this as quickly as possible. We appreciate your patience and feedback.

Happy holidays,
Project Montessori

Classificada 1 em 5 estrelas

I would give the company no stars at…

I would give the company no stars at all.

It said 6-10 business days for delivery. I ordered on 23 November and am still waiting.

I have chased the company who have stopped replying. I have tried to chase Yodel the local courier but it is impossible to speak to a human being.

I would strongly suggest that you do not attempt to buy from this company

20 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Sue,

Thank you for your feedback. We’re very sorry to hear about the delay and completely understand your frustration.

Please note that our support team has been in contact with you via email throughout, and we are actively working with you to resolve the situation. We truly appreciate your patience as we continue to ensure your order is delivered as quickly as possible.

Kind regards,
Project Montessori

Classificada 4 em 5 estrelas

Everything has been wonderful and with ease

Everything has been wonderful and with ease. We are still awaiting one Christmas package at this point but all others have been delivered.

20 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Rich,

Thank you for your kind review! We’re delighted to hear that most of your orders have arrived smoothly. We hope the remaining package reaches you soon and that your Christmas is full of joy! 🎄✨

Kind regards,
Project Montessori

Classificada 4 em 5 estrelas

Good customer service!

9 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi there,

Thank you for your feedback! We’re glad you’re happy with our customer service and really appreciate you taking the time to share your experience.

Kind regards,
Project Montessori

Classificada 3 em 5 estrelas

12/20/25 I have yet to receive the order I placed 12/1/25

Updated Review 12/27/25
It took 23 days to receive the order of a wooden musical instrument set for my granddaughter for Christmas. I placed the order 12/1/25 and it arrived 12/24/25, too late to be a part of our Christmas gift exchange out of state.
On 12/20/25, being very disappointed, I wrote a review giving the company a one star rating.
However today, 12/27/25, I changed that rating to 3 stars simply because they have prompt, empathetic customer service dedicated to resolving issues. I found their focus to be on their customer's satisfaction and continued patronage.
I will order from them again as I am pleased with the quality of the wooden instrument set I purchased, BUT I will plan my next purchase a month in advance, haha.
Lori Ann Thompson
Laurens, SC, USA

20 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Lori Ann,

Thank you so much for updating your review and for your kind words! We completely understand how disappointing it must have been for the order to arrive later than expected, and we really appreciate your patience and understanding.

We’re thrilled to hear that you’re happy with the quality of the wooden musical instrument set and that our team was able to assist you. We’ll make sure your next order is just as smooth — and yes, planning a little ahead definitely helps around the holidays! 😊

We truly appreciate your support and look forward to serving you again in the future.

Warm regards,
Project Montessori

Classificada 1 em 5 estrelas

Worst online shopping experience ever

Upon my daughter's recommendation, I ordered the Culinary Wooden Blocks, along with a drawstring bag, on November 10 for my granddaughter for Christmas. Within a week, the bag came. It's December 19, and I'm still waiting on the blocks. I knew I was in trouble when I saw tracking from China, and then received an email on November 28 from USPS, telling me there was a "delivery exception," and the package would not be delivered due to insufficient postage. I contacted the company, including the tracking number from USPS so they could verify my claim, but my pleas fell on deaf ears until I reached out about the order to Shopify. Within 2 days, I was given a 50% refund and was told I could "keep the item." WHAT ITEM? IT WAS NEVER DELIVERED! So then a replacement was shipped on December 12, and it's been held up in Chicago clearing customs and awaiting shipping in the US, and I fear I won't have it for Christmas. In the meantime, I ordered something from Amazon, and if the second shipment shows up at my house after Christmas, I will send it back and ask for the rest of my money back, which I would hopefully get back before 2027! Terrible customer service, terrible business model. Can't believe doing business this way could in any way be profitable!!

19 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Kathy,

Thank you for sharing your feedback. We’re very sorry for the frustration this has caused. Our support team is already in touch with you via email and is working to resolve the situation as quickly as possible.

We truly appreciate your patience and understanding.

Kind regards,
Project Montessori

Classificada 1 em 5 estrelas

Disappointing quality for the price

I had no idea from the website that this was a company exporting from China. The contact telephone number is American but only seems to take voice mail messages.
It took a few weeks for the toys I ordered to arrive and for what they cost the quality is poor. They were nearly £25 each and I would say the sort of thing I would expect to buy in a market for perhaps a quarter of that at most.
Not what I expected nd not what I would be prepared to gift my nephews at Christmas so have gone shopping and bought more.

15 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi David,

Thank you for sharing your feedback. We’re very sorry that your experience did not meet expectations. Our support team has already been in contact and issued a partial refund as promised. We sincerely apologize for the inconvenience and appreciate your feedback, which helps us improve our service and communication.

Kind regards,
Project Montessori

Classificada 5 em 5 estrelas

So far holiday chaos

So far, I’m pleased and I’m sure my grandson who is For will be very pleased too when they get here from out of town

I did have a little scare
It wasn’t due to project Montessori, but someone who was pretending to be a company that I ordered things from was trying to get me to give them information telling me that it had been shipped

I never ordered anything else from anywhere else

Project Montessori came through like they said they would

Thank you very much. I will order again.

11 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Niki,

Thank you so much for your kind review! We’re delighted to hear that your order arrived safely and that we could provide a smooth experience. We’re sorry you had that scary situation with the impersonator, but we’re so glad everything with Project Montessori went as expected. We look forward to helping you with your next order!

Happy holidays,
Project Montessori

Classificada 1 em 5 estrelas

Toy box arrived without all the toys

Toy box arrived without all the toys

15 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Leigh Ann,

Thank you for sharing your feedback.

Our support team has already reached out to you via email and is waiting for your response so we can resolve this matter promptly and to your satisfaction.

Kind regards,
Project Montessori

Classificada 5 em 5 estrelas

Quality great

Quality great, kids love it, priceless! When they’re busy.

18 de dezembro de 2025
Opinião espontânea
logótipo da Projectmontessori

Resposta da Projectmontessori

Hi Trish,

Thank you so much for your review! We’re thrilled to hear that the kids love it and that it’s keeping them happily busy. Your feedback means a lot to us! 🎉✨

Kind regards,
Project Montessori

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais