Proper API Opiniões 192

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have been using Proper API services for the past few months with my consultant, Andre, and so far I am very satisfied with the experience. I really enjoyed my consultations: they were always c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It has been a great experience receiving consultation from Lukas and Pierre. Lukas has helped us with a wide range of topics, including financing, pension plans, and legal and private insurance... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had my kick-off Meeting today with Denis Zelenkovskyi and it was the most honest session I have ever had with these kind of service-providers. he was completely transparent about how much does it ov... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Dariusch and his team are professional, friendly, knowledgeable, and well prepared. I always felt that they didn’t just want to provide a service and offer expert advice, but also to educate me on the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Investimento em propriedades
  2. Serviço de investimentos

Escrito pela empresa

As an expat navigating the complexities of the German system, you need strategies that go beyond the conventional. At Proper API, we empower you to maximise your financial potential by taking advantage of the available tax, real estate, and investment opportunities. We focus on intelligent financial structures that ensure both growth and security. With our guidance, you'll learn how to accelerate your income, make informed investment decisions and automate your wealth creation processes for long-term success.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Consistent long term support

Extremely satisfied with the service. Always felt each advice given was based on objective evaluation of relevant factors. I even got a second opinion from elsewhere which only validated the solutions provided. In the service phase, I am able to reach the team within one working day, for any clarifications or support. In one instance, a claim for liability insurance was extremely professionally handled, despite the situation being unconventional. Looking forward to continued support!

7 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

It has been my absolute pleasure…

It has been my absolute pleasure working with Proper API and André in particular. Proper API has the approach of putting their clients first, which is important for this brunch of business. André had a very thorough explanation of my options and was eager to answer all of my questions. It is clear that he is a talented professional helping his clients make the best decision possible. There is also an option of having WhatsApp support which comes in handy in particular cases. I am very satisfied with ProperAPI and André in particular when it comes to managing my personal finances and growing wealth.

5 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Professional and objective service

I really liked the service I received from André, he was always professional and objective. I discussed several topics I had in mind (like real estate investment, stocks investments, taxes, insurances) He was honest with his advice about what is worth to do now and what is better to wait (I.E: As blue card, it's better for me to wait for the permanent residence for better real estate investment options)

I can really recommend their services.

3 de agosto de 2023
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Resposta da Proper API

Hello Luis,

Thank you very much for your evaluation and for taking the time to speak about your experience. We are happy that we could fulfill your expectations and that you are delighted with your tailored plan and our services. We always give honest advice and the best suggestions for you.

Kind Regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Tailored for the expat issues

As an expat in Germany I needed some help figuring out the local taxes and how to better manage my activities abroad.
The team in proper API was helpful and Dariusch goes often above and beyond to help me.

They helped me save some money in the short term with a clear plan to increase the savings in the longer terms.

So far very happy with them!

3 de setembro de 2023
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Resposta da Proper API

Dear David,

I wanted to express my gratitude for taking the time to share your feedback with us. Knowing that we can meet your expectations and provide satisfactory services brings us great joy.

Kind regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Outstanding Service from Lukas Klein and the Team

⭐️⭐️⭐️⭐️⭐️

As an expat in Germany, I've encountered my fair share of challenges when navigating the insurance and investing landscape. ProperAPI has been an absolute lifesaver for me. Their dedication to making things understandable and accessible for expats is unparalleled.

I specifically want to extend my gratitude toward Lukas Klein. Not only did he assist in setting up my insurance seamlessly, but he also expertly managed all my claims. Each interaction with Lukas was marked by his perpetual smile and his genuine willingness to help. He saved me countless hours that I would have otherwise spent trying to figure things out on my own.

On top of the top-notch service I received, their referral process is simple and efficient. After experiencing their exemplary service, I referred a friend and will continue to do so. I genuinely believe that a company of this caliber shouldn't have to spend on advertisements - their work speaks for itself and they deserve referrals time and time again.

If you're an expat struggling with insurance or investments in Germany, look no further than ProperAPI. The level of service and expertise they provide is simply amazing.

Highly recommend! 🌟🌟🌟🌟🌟

21 de agosto de 2023
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Resposta da Proper API

Dear Alex,

I want to express my gratitude for sharing your feedback with us. Knowing that we could meet your expectations and provide satisfactory services brings us great joy.

Warm regards,
Pierre Ibanda
Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Really transparent and professional assessment

Being a foreigner who arrived two months ago in Germany, having access to vital information only available in German is a challenge, so I booked a free call with Proper API. Mr. Klingsporn was the specialist assigned to my case, and it was truly awesome. There are so many things I didn't know about tax policies and investments, so I will definitely get back to them soon.

18 de agosto de 2023
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Resposta da Proper API

Hello Felix,

thank you very much for your evaluation and that you took the time to speak about your experience. We are happy that we could fulfill your expectations and that you are pleased with your tailored plan and our services.

Kind Regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Honest and Convenient

I came across proper-api online. My experience with them has been quite comfortable and convenient. They suggested things to me that are in my best interests rather than pushing me for everything. Andre explained everything in a detailed manner and with patience. I have signed up with them and hope to have a similar smooth experience in future.

14 de agosto de 2023
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Resposta da Proper API

Hello Archit,

I just wanted to take a moment to thank you for sharing your feedback with us. It's always a pleasure to hear that we've met our customers' expectations and provided satisfactory services.

Best regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Excellent service!

I was a client of André Gueit during his financial advisory services in Proper-Api. The conversation we had was very open and insightful. He was absolutely honest when it comes to knowing the limits of where he can help or not. In addition, I always observed transparency and a desire to help expats in Germany with financial topics. Moreover, he has a clear sense of purpose that should be a fundamental tool for consultant professionals. Individuals who empower unprotected people must be empowered. I highly recommend him and Proper-Api without reservation.

7 de agosto de 2023
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Resposta da Proper API

Dear David,

Thank you for taking the time to provide us with your feedback. We are delighted to hear that we were able to meet your expectations and that you are satisfied with our services.

Best regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Top Service

Top Service, 👌🏼👌🏼👌🏼👌🏼 top Berater

28 de julho de 2023
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Resposta da Proper API

Liebe Nada,

es freut uns sehr zu hören, dass du mit unserem Service zufrieden bist.

Viele Grüße,

Team Customer Satisfaction | Proper API

Classificada 2 em 5 estrelas

Consultant lacked basic empathy

To preface this, this is probably not reflective of the company values and perhaps only a particular consultant. At least I’d like to believe that. I want to also preface this by saying that I am a very friendly, introverted and sympathisch person who isn’t quick to get offended at all. I also took some time to process before I posted this review so this is not a “rant”.

I was in discussions with a consultant and had about 2 or 3 appointments. The consultant appeared to be quite knowledgable and competent. But lacked serious people skills / basic empathy and absolutely rude.

I don’t want to go into all details because it includes my health conditions but I have to summarise, I was asked very personal questions about my health which I didn't want to divulge. I tried to go around it without outright saying it because I was uncomfortable. He then starting behaving in a rather rude manner. He basically then threatened me that he will be able to see all my health details anyway so to just tell him the truth. After which I felt pressured and awkward and told him (that I am in psychotherapy for depression after I lost family members to covid).

I understand that trying to hide this was probably not the best move on my part but I simply was not comfortable going into such deep personal details, and I should not be expected to. I understand that details are needed for choosing the right insurance product but was that really the way to go about it?

And I have spoken to other consultants in other companies who asked me for information in a balanced and neutral manner, which is truly enough.

After divulging this information, the consultant basically lost interest in selling me any insurance products, and told me he will talk to me when my husband is back. On the day of the appointment, my husband was not in Germany and not employed in Germany at the moment so I got on the scheduled call without him thinking I will summarize the situation for him. But the consultant refused to discuss with me and told me to ask for a termin when my husband is present and abruptly ended the call. It was very strange and rude.

I don't want to assume immediately that this was a sexist thing, it was probably just because my husband is the higher earning member perhaps, however it is still not better.

Why will my husband now hire you? Is this how you will get clients to trust you? I dont think so. We are more than just numbers on your client list, we are people, please remember that.

16 de junho de 2023
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Resposta da Proper API

As I take your review very seriously, I would like to respond to your feedback as Managing Partner.

First of all, I am sorry that you and your family had to go through this bad experience. It is absolutely understandable that you do not feel comfortable talking about it - my sincere condolences for your losses.

I will address your points below and hope this helps you:

Private health insurance is very strict in assessing your health information. We are required by law to provide accurate information. Otherwise, we may be liable as advisers for our advice. Furthermore, it is necessary to tell us the truth so that we can help you in the best possible way and find the best solution.

We know that sometimes it is uncomfortable to talk about it, but it is the only sensible way to apply for private health insurance.

We have to expect customers to be honest with us because, without the information, we can't help.

However, all this does not justify the consultant's handling of your feelings. It is essential for a counsellor to show extraordinary patience and empathy in such matters. Especially for these qualities, we are usually repeatedly praised by our clients, which you can also read in other reviews.

I assume you submitted the evaluation to signal that an advisor needs to improve.

Since you submitted the rating anonymously and we have more than 20 counsellors, I, unfortunately, cannot track the counselling process in our CRM system. Therefore, please email us at mail@proper-api.de. This will allow me to identify the advisor and consider possible consequences.

Thank you for your candid feedback, and I wish you only the best - especially for your health.

Yours sincerely,
Dariusch Hosseini
Managing Partner

Classificada 5 em 5 estrelas

Best advice so far. I got what i am looking for.

I am fully happy with the outstanding service I received from proper-api! ..

Initially, I was bit skeptical to go ahead with a financial advisor, but they proved to be the best choice. They assisted me in pension insurances, disability insurances, and investment strategies, and their open and honest advice backed up by facts addressed all my concerns. The accessibility and support they provided whenever I needed them were remarkable.

Special thanks to Andre and Lukas for being friendly, understanding, and helping me throughout the entire process, lifting a significant burden off my shoulders. For me, it was a long process, but they exhibited great patience and dedication, and in the end, everything worked out beautifully. My wife and I are both highly satisfied with their consultation, and I wholeheartedly recommend proper-api as an excellent financial advisor. Their punctuality, data-driven consultations, overall expertise, and their ability to handle lengthy processes with such grace truly set them apart!

Thank you !

25 de julho de 2023
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Resposta da Proper API

Hello Pranjal,

I just wanted to take a moment to thank you for sharing your feedback with us. It's always a pleasure to hear that we've met our customers' expectations and provided satisfactory services.

Warm regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Schnelle reaktion.

Schnelle reaktion.
Kompetente Mitarbeiter

1 de junho de 2022
Opinião espontânea
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Resposta da Proper API

Lieber Jon-Hyuk,

es freut uns sehr zu hören, dass du mit unserem Service zufrieden bist. Wir werden alles dafür tun, dass es auch in Zukunft so bleiben wird.

Viele Grüße,

Team Kundenzufriedenheit | Proper API

Classificada 5 em 5 estrelas

THE BEST FINANCIAL PLANNING SERVICE!!

I am an expat in Germany, I work as a software engineer. I had a great experience working with Proper API, I approached them to learn about tax saving strategies, and potential investment opportunities, and also real estate. They have a holistic approach when it comes to financial planning, I had 4 sessions with the cofounder and he provided a lot of valuable information, and together we came up with a plan tailored to my circumstances and goals, all of this and I DIDN'T have to pay for anything or commit to anything!
I am very satisfied with my experience and I HIGHLY RECOMMEND! their products and services to everyone.

26 de abril de 2023
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Resposta da Proper API

Hello Bilel,

thank you very much for your evaluation and that you took the time to speak about your experience. We are happy that we could fulfil your expectations and you are happy with your tailored plan and our services.

Kind Regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Proper Api has been very helpful in…

Proper Api has been very helpful in providing me the right support for insurances. I have worked with Maximilian Sieger and the whole process was very smooth. He helped me choose the best possible insurance and gave us a lot of time to discuss and was very patient. I would highly recommend Proper Api to everyone.

19 de outubro de 2022
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Resposta da Proper API

Dear Rajeev,

I wanted to express my gratitude for taking the time to share your feedback with us. It brings us great joy to know that we were able to meet your expectations and provide you with satisfactory services.

Warm regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Very professional service

Very professional and resourceful company. They are competent and offer great advice and support. I would highly recommend them to anyone I know.

15 de janeiro de 2023
Opinião espontânea
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Resposta da Proper API

Hello Thomas,

thank you very much for your evaluation and that you took the time to speak about your experience. We are happy that we could fulfil your expectations and you are happy with your tailored plan and our services.

Kind Regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Professional, Competent, and Dedicated

Proper AP team is very professional, competent, and dedicated. The came up with the financial strategies according to my situation, they also educate me on financial topics to help me understand and it was very important for me because I do not have any finance background. They were very patient, not forcing on anything, open to revise the strategy and gave me the freedom to decide. I worked with Mr. Ruien Hadi and Mr. Lukas Klein and both were very friendly and best at their job.

Highly Recommend!

1 de dezembro de 2022
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Resposta da Proper API

Dear Zain,

I wanted to express my gratitude for taking the time to share your feedback with us. It brings us great joy to know that we were able to meet your expectations and provide you with satisfactory services.

Warm regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Competent and all-round service

Competent and all-round service. I can totally recommend Dariusch and properAPI to anyone!

1 de outubro de 2022
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Resposta da Proper API

Hello Tomasz,

thank you very much for your evaluation. We are happy that we could fulfil your expectations!

Kind Regards,

Team Customer Satisfaction | Proper API

Classificada 5 em 5 estrelas

Ein Gewinn für diese Branche

Die Beratung ist zu jeder Zeit offen und ehrlich. Zu keiner Zeit hatte ich das Gefühl, dass Verkaufsdruck aufgebaut würde. Jedes Bedenken meinerseits wurde diskutiert und mit Fakten untermauert. Besonders hat mir auch die Nahbarkeit aller Beteiligten gefallen - "Du", "Familie", WhatsApp-Betreuung.
Vielen Dank an das gesamte Team!

15 de novembro de 2022
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Resposta da Proper API

Hallo Benjamin,

vielen Dank für dein Feedback! Wir freuen uns sehr, dass du zufrieden bist. Alle von dir erwähnten Punkte sind uns in unserer Beziehung mit unseren Mandanten essentiell wichtig. Es macht uns allen sehr viel Spaß mit dir zusammen zu arbeiten.

Viele Grüße,

Team Kundenzufriedenheit | Proper API

Classificada 5 em 5 estrelas

Great Consultation Experience

I have been taking consultations from Proper API for different topics related to insurance and investments, and I can happily say that my experience has been excellent. They have not just provided good consultation but have also clarified doubts with utmost patience. I would recommend Proper API for your financial goals.

1 de novembro de 2022
Opinião espontânea
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Resposta da Proper API

Hello Hardik,

thank you very much for your evaluation. We are happy that we could fulfil your expectations and we always do our best and take the time to clear any questions.

Kind Regards,

Team Customer Satisfaction | Proper API

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