I ordered delivery of cosmetics from the USA to Belarus through Prostobox. The package arrived intact, with no damage to the packaging, and on time. The delivery was fast. The package... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I ordered delivery of cosmetics from the USA to Belarus through Prostobox. The package arrived intact, with no damage to the packaging, and on time. The delivery was fast. The package... Ver mais
A empresa respondeu
I am a professional shopper who has been placing orders from iHerb.com for over 10 years. Recently, I’ve been using prostobox.com for my orders. Why them? First of all, their shipping rates are reason... Ver mais
A empresa respondeu
Works well in most cases but in case of real problem support stop answering and do nothing to solve it. Have a 200 usd parcel stack in Customs because of their broker has failed fulfillment and there... Ver mais
A empresa respondeu
Заказывал себе кроссовки New Balance/ Доставил курьер до двери я в шоке, за такую сумму в данное время ниче не сделаешь. Однозначно советую именно этот сервис для доставки товаров из США - Работа сер... Ver mais
A empresa respondeu
Prostobox.com is a global package forwarding service. Save up to 80% on your online shopping. Sign up at Prostobox.com to get epic deals in the US stores on clothes, shoes, and gadgets from world-famous brands, and safely ship your purchases
510 CARROLL DR, 19720-4871, NEW CASTLE, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Out of the minuses of the site interface in which at each entrance you are waiting for a series of introductory notifications, even if you're a year customer service, navigation is not the most convenient and sometimes quite a long time to gather parcels for shipment.
There is a lot to work on - but on the whole I am satisfied)

Resposta da Prostobox
Fast delivery of packages to Russia, excellent service. I will be ordering more. Track number PCT000000755721

Resposta da Prostobox
I ordered sneakers from America through Prostobox. Bought New Balance from Joes New Balance Outlet. Other delivery sites from America could not buy there for various reasons. And the best discounts on these sneakers are from Joes New Balance. I just got them and I'm completely satisfied. Without any marriage. Moreover, the purchase was made through the buyers of a simple box. So now I am a happy owner of new sneakers)))
Tracking number PCT000000471704

Resposta da Prostobox
Дно, а не сервис , арестовал 7 посылок и заблокировали аккаунт, сказали отправлять в магазин обратно а так же доплачивать за каждую посылку по 50$, учитывая что срок возврата прошел, то я должен просто подарить магазину посылки и еще поделиться деньгами с ними, поддержка перестала отвечать и просто игнорирует, не рекомендую пользоваться

Resposta da Prostobox
I wanted to order books from Amazon, but they stopped delivering to Russia, so I decided to use the delivery service - I chose at random. In the end I was satisfied with the service: the product was ordered on the 15th and arrived at the post office by the 28th. The books were well packed and came without any damage. The support team was helpful with questions at all stages of the order.
From the disadvantages I would say that the process of converting the currency is not clear - the package came out a little more expensive than expected.
At any rate I did not have any other problems and will use this service in the future as well.
Tracing of the parcel - PCT000000748057

Resposta da Prostobox
Vyrazheniye "Kliyent vsegda prav" - ne nash sluchay. Navyazyvayut dopolnitel'nuyu upakovku, vrut chto eto delayetsya iskhodya iz pravil perevozchika, v itoge vykhodyat za predely gabaritnogo gruza i ty pereplachivayesh' +150 dollarov za dostavku. Po vremeni v puti - absolyutno ne sootvetstvuyet zayavlennym srokam. Podderzhka nikakaya - ty zadayosh' konkretnyy i ochen' podrobnyy vopros, no operatory chitayut tol'ko pervuyu strochku i otvechayut na neyo, v itoge ty zadayosh' neskol'ko malen'kikh voprosov, i na kazhdyy ukhodit posledovatel'no po dva dnya, i kazhdyy raz v nachale ozvuchivayesh' pros'bu chtoby prochitali tvoyo soobshcheniye tselikom. S momenta postupleniya tvoyego tovara k nim na sklad, ty stanovish'sya zalozhnikom situatsii i podchinyayesh'sya vsem ikh netselesoobraznym "korrektirovkam". Teryayesh' i vremya i den'gi. Luchshe nayti chastnogo chelnoka chestnoye slovo... I samoye glavnoye - ne smotrite na reyting, oni predlagayut kliyentam ostavit' otzyv v obmen na 3 dollara na balans! I konechno kazhdyy kto nakonets-to poluchil dolgozhdannuyu posylku, khochet khot' kak-to kompensirovat' sebe vse eti moral'no-unizitel'nyye khlopoty. Eto pryam merzko.
Ещё
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Результаты перевода
Перевод
The expression "The customer is always right" is not our case. They impose additional packaging, lie that this is done based on the rules of the carrier, as a result, they go beyond the limits of the overall cargo and you overpay +150 dollars for delivery. In terms of travel time - absolutely does not correspond to the stated deadlines. There is no support - you ask a specific and very detailed question, but the operators read only the first line and answer it, in the end you ask a few small questions, and each one takes two days in succession, and each time at the beginning you voice a request to read your message entirely. From the moment your goods arrive at their warehouse, you become a hostage to the situation and submit to all their inappropriate "corrections". You waste both time and money. Better find a private shuttle honestly...
And most importantly - do not look at the rating, they offer customers to leave a review in exchange for $ 3 on the balance! And of course, everyone who has finally received the long-awaited package wants to somehow compensate for all these moral and humiliating chores. It's downright gross.

Resposta da Prostobox
I ordered a parcel on the prostobox website. Track PCT000000707269. The service works very smoothly, they have excellent employees who help to set up work on the phone or in a chat. I really liked that everything was wonderfully packed and weighed. The speed was excellent, delivered in about a month from America to Russia. Therefore, I will continue to use them and recommend them to everyone

Resposta da Prostobox
I have been using Prostobox since August 2022. Everything has always been satisfactory. Where do the negative reviews come
In my case I received my 11th parcel intact. PCT000000751218
From the time of my order from the site Iherb (April 12) to postamta in Russia has passed 10 days! Previous parcel took 14 days.
The previous parcel took 14 days. The guys are working, fixing all the little bugs, mainly caused by the new sanctions. The price is adequate.
In the ticket did not write, because quickly get answers in the chat in a private office.
Other companies as an alternative I will not even consider.
I recommend it to all my friends.

Resposta da Prostobox
Выбрал этот сервис и нежелею. Заказал через эту службу несколько товаров. Оплатил в рублях. Они моментально выкупили мой заказ. Ну и дальше по их схеме через почту России всё привезли. Да конечно курс конвертации не маленький. Но всё равно в такой ситуации это отличный вариант.
Трек: CQ003580587RU

Resposta da Prostobox
Неплохо, доставляет партиями. Скорость доставки зависит от того как скоро вы оформили заказ для следующей партии. В целом еще не подводили

Resposta da Prostobox
Awesome site! The sneakers ordered on the official NIKE website were redeemed for FREE and delivered at good prices. I really want to, thanks to the site!

Resposta da Prostobox
I used this intermediary after a long pause, they used to be pochtoy.com. Convenient and easy site, I ordered everything myself without the help of managers. Purchases were made on Amazon and New Balance. Everything came in different parcels and was in storage (the service gives 45 days for storage absolutely free). Then did a parcel consolidation, removed extra containers, boxes. Took three days to assemble, then the parcel left the U.S. My fare was the most economical, from the U.S. to Finland and then to Peter and Moscow. From the time of sending from the U.S. to receiving in Moscow was 25 days, more than satisfied the time, the track CQ003565885RU shows everything. I am very satisfied, will use it in future. I have no problems at all.

Resposta da Prostobox
Used this service to forward three packages from US to Russia, overall had a good experience, outside of some minor issues, that were quicly resolved throught support. The site is well designed and easy to use, packages arrived quickly.

Resposta da Prostobox
Good and fast delivery. The goods arrived intact, I recommend.

Resposta da Prostobox
Ordering through this mailforwarder for the second time, I buy shoes on the American site 6pm, comes out cheaper than here, and sometimes manages to allocate a unique model. So, for example for me were shoes Sperry Darkwater, passed in them all fall and winter and just now change shoe into sneakers, I love these shoes! And because they have such a buying history with them, I love them even more.
I ordered the goods through simplebox, it was already in the period of the N-th sanctions package, so I was skeptical about the delivery time (previous parcels arrived in a week, but still our valiant customs sometimes keeps foreign shipments for a long time). And now I'm getting ready with a month of waiting for the parcel after receiving the track and then, unexpectedly, in a week and a half I received a notice that the parcel is already in Europe, and after 2 weeks, that you can already pick up at the local office of issue!
I was in pleasant shock).
As soon as I saw it, I rushed to pick it up. The parcel is intact, well packed, these boots could be used as a gift, the box was so well preserved)).
In short, thank you very much justbox for the opportunity to order cheap products from America (they are really cheaper than other mailforwarders).
And especially noteworthy is their customer service. I liked the communication with them, their professionalism is at a high level. I had a small problem with depositing my account and it was solved in a matter of minutes.

Resposta da Prostobox
I've used this service several times. I ordered iPhones, Macbooks, books, and various electronics.
All the parcels came pretty quickly. The cost was also not too expensive.
The parcel came to the collection point near my house, which is very convenient.
In general, I recommend!

Resposta da Prostobox
I ordered iPhone and MacBook through this service. Everything ok, delivery is inexpensive and fast. I used to use other intermediaries, but settled on this one.

Resposta da Prostobox
Thanks, it's really very easy, received my box fast, the support team is very responsive

Resposta da Prostobox
I ordered a gaming monitor from the USA. It was received at the Prostobox warehouse on March 2, and I picked it up at the shipping center in Moscow on March 20. There was not a scratch on the box.
I ordered additional shrink-wrapping and warning sticker about fragile package.
Track number PCT000000732509

Resposta da Prostobox
I used this service to order the necessary dietary supplements from the American site iHerb. Convenient and understandable site, created a personal account, received my American address for delivery. On the site itself, I paid with my personal card, after iHerb shipped the order, I entered the package into the Prostobox personal account. Parcel No. ******* was in the warehouse for a long time and was sent only on 31.01. I hope this situation doesn't happen again. On 23.02 I picked up the parcel at my point of issue.

Resposta da Prostobox
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