Pro Tax Services Opiniões 

114
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an extremely good experience with Ellie. She assured me that she would pursue my tax returns and it all happened and successfully. She just does what she says. I got an incredible amount tha... Ver mais

Classificada 5 em 5 estrelas

Ellie filed my taxes very quickly! She is an amazing person and always ready to answer any questions i had. Very professional and patient. I will recommend Ellie to anyone. Her professionalism is top... Ver mais

Classificada 5 em 5 estrelas

Pro Tax services is an honest and trustworthy company. At first I thought it was a scam but my accountant Blainie was reassuring and provided genuine documents and helped me throughout. Blainie w... Ver mais

Classificada 5 em 5 estrelas

Even though my process was potentially a little more complicated than most, I was always kept up to date with what was happening. Ellie was brilliant at messaging me to let me know where she had gotte... Ver mais

Informações sobre a empresa

  1. Consultor fiscal

Escrito pela empresa

Pro Tax Services is a professional and fully qualified tax advisory team that specialises in PAYE rebate claims on a strictly “no refund, no fee” basis.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

114 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(114)

37 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Amazing

Amazing. Gave them a few details and they did everything, never knew I was owed so much. Staff were helpful and friendly. 100% recommend

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Jade was very professional and direct, she supported me through the process of the tax assessment and kept getting in touch as soon as she was free.

I would recommend process tax service for any tax assessment services

5 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable

They are reliable, they support you and make sure everything goes well, they are fast in documentation/submission and you get swift response, I have been using pro tax services and they deliver.

6 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wonderful service

Wonderful service—prompt, efficient, and accurate. Jade from Protax truly knows what shes talking about and put my nerves at ease by helping me sort evrything out. Couldn't have asked for more!
Thanks Jade ⭐️⭐️⭐️⭐️⭐️

11 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Jade did an amazing job doing my tax…

Jade did an amazing job doing my tax return. It was very simple on my end. I just handed them the documents that they needed and they did all the rest! Definitely go here if you want quick and easy tax returns 👍🏻. Will use again

11 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would. Casey falsely informed of my tax refunds, became incredibly difficult to get in touch with, and now I’m being faced with a £3,000+ fine from HMRC. Please do not use this company. And before they try and say “we have no records of you so this is false”, I have receipts/ emails. It’s really sad how they prey on those who aren’t as clued up as others and if I’d have known the outcome, I would never have done this for an extra £1,000 in my bank. They take a huge chunk and fail to inform you of the consequences.

23 de fevereiro de 2026
Opinião espontânea
logótipo da Pro Tax Services

Resposta da Pro Tax Services

Hi Evie,

We are disappointed to read this review as it does not reflect the documented history of your case.

We have taken time to thoroughly review your file and all communication held on record before responding.

All tax calculations were reviewed and signed in writing prior to submission. Our fee structure was clearly set out in the signed Terms & Conditions before any work commenced.

Refund amounts, commissions and breakdowns were transparent and authorised by you before processing.

With regard to the HMRC penalties referenced, multiple reminders were sent ahead of the January filing deadline in order to submit the 2023/24 return. The statutory deadline and potential late filing penalties were clearly communicated at that time. Unfortunately, no response was received before the deadline.

When you later re-engaged, assistance was offered to review and resolve the position, including options to clear the outstanding balance. You advised that you would contact HMRC directly to discuss the matter, and we did not receive further instruction to proceed on your behalf. Throughout this period, support and assistance remained available should you have wished us to proceed.

We retain full written records of authorisations and communications and take compliance and client transparency extremely seriously.

Should you wish to re-engage so we can review the matter again, we remain open to assisting.

Classificada 1 em 5 estrelas

Worst company out there

Worst company out there. Guys do not be scammed by Ellie as she does nothing but lie. I have had an ongoing claim with her and she has been paid and then decided to take more money and has left me dry. Her communication skills are extremely poor and she has been caught out lying. Please don’t use this company. You are best of using an accountant to do your file returns they are cheaper and do the job promptly.

7 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

0 stars if I could

Honestly the process how they do things is terrible. I could have avoid a big penalty if they processed the tax right and on time and keep me notify but they decided not to. I’ve contact them many times regarding to this but they left me out to dry once they got paid and left the penalty to me… very unprofessional I should have trusted some of the other reviews this place…. Literally took advantage of people and once they got paid that’s all they care about. Do Not trust if use this place.

1 de janeiro de 2025
Opinião espontânea
logótipo da Pro Tax Services

Resposta da Pro Tax Services

Hi KL, it appears you’ve left a review, but after checking our records, we couldn’t find any indication that you’ve been a customer of ours. Therefore this is an incorrect review, this has been reported.

Classificada 2 em 5 estrelas

Unprofessional

They make you lose money, provide no support and are extremely unprofessional!

3 de março de 2025
Opinião espontânea
logótipo da Pro Tax Services

Resposta da Pro Tax Services

Hi M S, it appears you’ve left a review, but after checking our records, we couldn’t find any indication that you’ve been a customer of ours. Therefore this is an incorrect review, this has been reported.

Classificada 1 em 5 estrelas

Unprofessional and service did not meet…

Unprofessional and service did not meet expectations

1 de fevereiro de 2025
Opinião espontânea
logótipo da Pro Tax Services

Resposta da Pro Tax Services

Hi Terra, it appears you’ve left a review, but after checking our records, we couldn’t find any indication that you’ve been a customer of ours. Therefore this is an incorrect review, this has been reported.

Classificada 1 em 5 estrelas

Takes ages, bad communication

Not worth your time, at all

1 de janeiro de 2025
Opinião espontânea
logótipo da Pro Tax Services

Resposta da Pro Tax Services

Hi Daniel,

Thank you for sharing your feedback. We understand that you had some concerns, and we’re glad we had the opportunity to speak with you and address everything you were unhappy about. As discussed and agreed upon before we began the process, we worked to ensure that all aspects were clear and met your expectations.

It’s disappointing to see that despite this, your experience didn’t meet your expectations. If there’s anything further we can do to improve your experience, please don’t hesitate to reach out

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