Luke was really clear and concise with any queries I had, really good customer service skills with a very good level of knowledge and also showed compassion and professionalism when going through v... Ver mais
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Luke was really clear and concise with any queries I had, really good customer service skills with a very good level of knowledge and also showed compassion and professionalism when going through v... Ver mais
A empresa respondeu
Following a web search, Lizzie Stone called me promptly from the company. A quick discussion to identify my needs, clear information provided about options available. No pressure to act, and we were q... Ver mais
A empresa respondeu
The agent who called me was absolutely amazing. I explained to him the diabolical situation I had been left in by another company, he was so caring and sympathetic. I explained what I would like cover... Ver mais
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Recently had my plans checked to see is im still happy with everything. The call handler/adviser was so respectful and understanding, at the time I was busy at work so had to cut the convers... Ver mais
A empresa respondeu
Having protected over 500,000 UK families since 2010, Protect Line are the experts when it comes to life insurance and critical illness cover. As one of the country's leading fee-free brokers, we work with all the well-known insurers like Legal and General, LV=, Aviva, HSBC, Scottish Widows and VitalityLife to compare quotes and find the perfect products for our customers. No hidden charges, No pushy salesmen, No overseas call-centres. Just friendly, impartial assistance from an experienced and award-winning team based in Dorset and London.
Escrito pela empresa

Bourne Gate, BH12 1DY, Poole, Reino Unido
Respondeu a 54% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Super friendly lady that dealt with us going through everything in detail , wasn’t pushy towards us taking out the policy . Would definitely recommend
I was very impressed with your wonderful service,. The lady that I spoke to, Alice was a delight to deal with. She made everything about the policy review very clear and easy to understand. She was extremely helpful and just a wonderful person to deal with, thanks Alice you where great.
The woman I spoke to was very polite and helpful
The gentleman was very kind and took his time explaining everything to us. We felt reassured after we had spoken to him.
Very clear on what products they have to offer and give recommendations based on client needs
I made an online enquiry and was called immediately. I explained I couldn't talk and if the emailed I would arrange a suitable time.
the next day I was called again. I was driving in appalling road conditions, on a motorway in a thunderstorm. As a very experienced driver I did not feel it was safe to discuss matters, even on hands free.
I told the pushy sales woman that I was driving and couldn't talk. She ignored this and said 'that's fine I just have a few questions.....' I again said that I was driving and couldn't talk. 'No problem' she said 'pop me on speaker phone and I'll keep you company on the journey!!'
I don't know whether the pushy and rude response was just her personality and desperation for a commission or whether it is encouraged by the company.
I have no intention of doing business with a company like this.
Notwithstanding this I am still being bombarded with calls

Resposta da Protect Line - Life Insurance
Spoke to Connor, explained everything to me in a simple and straightforward way, was very polite and patient . Highly recommended.

Resposta da Protect Line - Life Insurance
Sally was very good to explain all of my optionsfound a very good insuance company for my life insuranc very competive price which I was happy with and everything was done and dusted and covered from day one loverly young lady5 star sevice and her company.

Resposta da Protect Line - Life Insurance
Recently had my plans checked to see is im still happy with everything. The call handler/adviser was so respectful and understanding, at the time I was busy at work so had to cut the conversation short. He shows understanding and respect. He called me back after my request, carried on looking over my plans. And explained EVERYTHING.
I choose to upgrade my plans in a sense to further protect my family in ANY event.
Made sure! My wife and son were both put down as my plans beneficiars
All in all I'm happy with how everything is going and still cheap enough but with big benefits!
Never had any issues so thank you

Resposta da Protect Line - Life Insurance
The staff were very friendly, they made taking the insurance policy out very easy. They had all the information at hand and contacted me when they said they would. Would definitely use again.

Resposta da Protect Line - Life Insurance
The lady who was dealing with me was very polite and friendly also made me understand everything clearly. So happy to take this policy out will recommend to my friend's if there was a 10 it would be 10 thank you.

Resposta da Protect Line - Life Insurance
Following a web search, Lizzie Stone called me promptly from the company. A quick discussion to identify my needs, clear information provided about options available. No pressure to act, and we were quickly able to set up the policies I needed. A very professional service provided by a very professional helpful person.

Resposta da Protect Line - Life Insurance
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