Proton Mail Opiniões 

Up until 2 weeks ago, I ran an MSP/consultancy. I used Proton for Business with the Mail Professional subscription. It worked pretty well (although it lacked a lot of features). But recently I had to close down due to health issues and therefore had to cancel my subscription. I couldn't, because I had an "unpaid" invoice issued the very same day. I couldn't cancel it or remove my payment because the invoice wasn't paid, and just now today, I checked my bank only to find a 36.96 € charge. That is a dark behavioral pattern. From a company obsessed with privacy and freedom. I won't ever recommend Proton to anyone needing something for their business for (hopefully) obvious reasons. I would never EVER relay something like that on to a client.

Hab mein Proton Mail Konto jetzt noch nicht sehr lange. Was ich aber ziemlich blöd finde, ist dass keine Verifizierungsmails von Anbietern ankommen. Man kann mit dem Konto also seine Mail-Adresse nirgends bestätigen.

Un seul jour sur proton et déjà 4 messages indésirables.
tom press, servizio giri, assus et netflix !!!!

After being a gmail user since beta (I had over 75,000 emails on gmail) Proton mail was a breath of fresh air. The transition was seamless - they provide an option to automatically transfer all your emails from other providers, it took less than half an hour to transfer roughly 20 years of gmail to Protonmail.

I can't recommend this service highly enough. I use their paid 'all in one' package which also provides calendar, VPN, and an encrypted online drive. 500GB is nothing to sneeze at. Well worth every penny.

Proton deletes inactive accounts (just 1 year) and blocks your own username forever because it looks like they can't afford enough server space to keep a few kilobytes of metadata. If you guys are so broke that you have to purge user identities to stay afloat, just say so

Superblij met Proton! Ik ben sinds 4 maanden overgestapt op een betalende emailprovider om me weg te snijden uit het Amerikaans en ongereguleerd ecosysteem. Heel eenvoudige desktopapplicatie met een paar goeie premium features, waarvoor je ook op Outlook moet betalen. Heb er dus de privacy bij en geen spam, of dataverkoop, een echte aanrader om een klein bedrag uit te geven en jezelf digitaal te beschermen!

This email service has an interesting monetisation model — they often push their subscription even when it’s not really relevant.

But honestly, it’s a solid email service that does its job well. You can easily create multiple accounts and use one for random sign-ups or spammy services.

Overall, it’s a good email — simple, practical, and useful.

Problem 1: Search function in Proton drive not working. Support poor with endless email exchanges. Wasting a lot of time with no improvement of service
Problem: Despite having provided the correct billing address, there seems to be a glitch and the invoice was issued without address. Customer service has described some steps to fix this, but none of these worked. Agent refuses to issue correct invoice directly and only refers to glitched option in account. AI agent?
Totally useless. Free services work way better. Save your money, but more important massive hassles.

Mails werden ausgehend gefiltert und kontrolliert, toller Datenschutz...
Proton empfiehlt keine Anhänge zu versenden, der Dienst ist also vollkommen nutzlos

l'aplication est bien mais lente pour l'envoie

The free service is hands down the best I love the email I would personally like to meet the person made it and hug them

Paid user locked out for weeks – no resolution

I am a paying Proton customer (CHF 119 for Lumo Plus + CHF 48 for Mail), and I have been locked out of my account for over 4 weeks with no resolution.

My account appears to be blocked due to a “dispute”, and at the same time it is scheduled for deletion. Even when using my correct 12-word recovery phrase, access is denied.

Support keeps asking standard ownership verification questions, but does not clearly explain:

* what the dispute actually is
* how it can be resolved
* how I can regain access to services I have already paid for

This is not just an account recovery issue — it is also a billing issue involving paid services that are currently inaccessible.

I understand Proton’s strong security model, but in this case the process is opaque and extremely slow. Waiting over 4 weeks without a clear resolution path is not acceptable for a paid service.

Ticket reference: 4539397

I would appreciate a clear explanation and a concrete path to resolution.

Bisher war ich mit dem bezahlten Account zufriedden, diesen werde ich nun aber kündigen, da Proton Nutzerdaten ohne Gerichtsurteil an ausländische Polizeidienststellen weitergibt, man google "Proton, FBI"

Ho iniziato con la mail free e ora sono passato a Mail Plus. Servizio finora impeccabile. Perfetta anche la gestione del dominio personalizzato. Numerosi servizi disponibili. Molto soddisfatto.

Your algorithm is absolutely terrible. I am getting really tired of being signed out, blocked and then forced to change the password. We have a family account and use the services on different profiles and devices. Your system makes the family accounts useless. Very often my family don't even know they have been signed out. I have complained about this before and got back the poor response it is to protect the account. Our usecase is for personal use only, we use strong passwords and need access to each others accounts. So please fix your awful algorithm?

Excelente el correo y los demas servicios, como Pass o el Drive. Me encanta como todo funciona de manera fluida y moderna con las ultimas prestaciones en privacidad. Gran alternativa a las grandes corporaciones.

I purchased the Proton Workspace to review for my company. I paid the full amount for the premium product. After 6 hours of testing, it was obvious it would not meet our needs. Tried to cancel on their website and there was no way to do so. When I emailed to cancel I got the same instructions, that did not work.
Four days of constant emails to them, I hear nothing but crickets. I quit receiving emails and responses after the first day. They will take your order but won't refund if you cancel on the same day you paid. They supposedly have a 30 day refund policy. I guess it could take 30 days. But I will just have my CC company reverse the charges it they refuse to respond.
Beware!

Functions do not work in Proton Sheets which makes the product unusable and I am paying for it?

De negatieve reviews hier op trustpilot hebben blijkbaar niet begrepen wat proton inhoud en slaan de plank in hun review volledig mis. Proton heeft geen reclame en in plaats daarvan vragen ze geld voor de onderdelen. Daarnaast heb je voor pakweg 100 euro per jaar al hun services waarbij je een wachtwoordkluis hebt en een cloud(drive)omgeving. Wat mij betreft een hele faire prijs. Je krijgt hier namelijk heel erg veel mogelijkheden om je online privacy te beschermen, zoals het checken van inkomende mail, het aanmaken van aliassen, het beheren van wachtwoorden door middel van een wachtwoordkluis, etc. Daarnaast zijn er ook nog geavanceerdere tools die je online kunnen beschermen.

Een aanrader.

I am quite SHOCKED that I have to pay just to get 'sent from ProtonMail' removed from my emails. A little bit CRAZY if you ask me.