I recently reached out to support regarding the Picosure treatment I completed, as I am still experiencing hyperpigmentation. I wanted to follow up to check on the next steps and to seek further guidance on why this may have happened and what options are available to improve the pigmentation.

While I received a prompt response to my initial email, suggesting I meet with an in-house specialist to find a remedy, I was informed that the Customer Support Manager would call to arrange an appointment. However, I have yet to receive that call.

Ask for Kat from the Eastcheap branch she is friendly, knowledgeable, keeps her rooms sanitary, no question is too much for her to answer, and she is dedicated and ensures that her clients are informed and achieve their desired results. For example I paid for a 8 course laser hair removal treatment for my armpits, bikini and perianal. I noticed hair keep appearing in certain area on the bikini sections my former problem area (underarms and perianal fine after a couple sessions no ingrowns hairs barely growing back) Kat concentrated on my problem area and adjusted the laser to ensure that the issue was rectified. You can end up laughing and joking with Kat as she is so personable you forget you are undergoing laser hair removal. Great results, I wont be going back to waxing again. Excellent customer service x

I have used Pulse Light Clinic (PLC) for laser tattoo removal and I’m really pleased with the service and the results.

I researched heavily and attended several consultations sessions, with different clinics. What I learnt through research and interviewing the clinics and clinicians is that there are different lasers, different technologies, so comparing like for like was really difficult. I finally settled on PLC, and I’m so glad that I did!

The service has been warm, professional and honest, throughout. And the results have been incredible, after just 1 session the tattoo fade is amazing.

I cannot rate this company and its service highly enough - HIGHLY RECOMMEND!

The staff are great and answer all my questions well. A really friendly and nice team- highly recommend!

I’ve visited the Manchester branch for a patch test and first session of laser tattoo removal. The staff are friendly, professional and make you feel comfortable. I was well informed of the procedure for the treatment and aftercare.

Wonderful clinic with highly effective treatments. I had the laser hair removal treatment and love the results

I have had such a wonderful experience with pulse light clinic. I have been coming to them for the last 3 years and I wouldn’t change them for the world. Everything is perfect, from the pre treatment consultations to the treatments itself and the aftercare. The pulse light clinic team are very knowledgeable, caring and attentive. I’m so happy with my decision to choose pulse light clinic and I would definitely recommend them. YOU ARE THE BEST PULSE LIGHT CLINIC :)

Lovely clinic and very friendly and helpful staff. Very happy with the treatment I had would recommend.

Excellent service...pulse light has all the treatments to suit every body's need and for every gender. Very easy to book the consultation and I have found that the practitioners are very helpful.....friendly and knowledgeable. I had my endolift treatment done with Dr Natalia and I loved it. I have found Dr Natalia to be very experienced and kind. Very easy to get appointments with no fuss....every one is very helpful on the phone. I'm looking forward to my next treatment and I highly recommend Pulse light to everyone.

I have had a wonderful experience with Pulse clinic Bank branch having my laser hair removal. Their laser treatment are very effective on dark skin and my hair has reduce incredibly after just a few sessions and I have booked myself more sessions. The clinicians are very professional and friendly. I would definitely recommend Pulse light clinic

I get my laser hair removal done at pulse light clinic and it’s always such an easy and comfortable experience. they’re always great with communication and super friendly :)

I've had a consultation, patch-test and my first session of laser hair removal. All appointments have gone really well. The staff were professional and knowledgeable and they defused any embarrassment I had about showing my private areas. I have had minimal hair growth in the two weeks since my laser hair removal, and that was just after one session!

The staff at Liverpool Street are all so friendly. I’ve visited for a hydrafacial as well as laser hair removal treatments. The spaces are clean, and I saw instant results.

I opted for the full body laser and face package (8 sessions) . I must say I’ve been really impressed with the service and also how informative, friendly, attentive and pleasant the staff at the Percy Street clinic have been. I’ve had two and a half sessions since my consultation. Best purchase I made in 2024. Would highly recommend!

Such a professional and inviting clinical space with wonderful staff.

I’ve been going to Pulse Light Clinic for tattoo removal laser and BBL laser treatments, and I couldn’t be happier with the results! The staff are incredibly professional, understanding, and helpful throughout the entire process. They take the time to explain everything thoroughly, which made me feel confident and well-informed.

What stands out most is their honesty – they’re upfront about the expected results and what to anticipate, which I truly appreciated. The clinic itself is welcoming and well-maintained, making every visit a positive experience.

I’m so pleased with how effective the treatments have been and highly recommend Pulse Light Clinic to anyone considering laser treatments. Thank you for the amazing service!
Gilda

I’ve modelled for the cool laser treatment under a month ago. From the facilities to the cutting edge technology through the skilled therapists, the experience was positive under all aspects. I’m happy with the results which are starting to show more and more day after day. I definitely recommend this clinic.

Very careful and attentive

Recently I tried the Cool Laser treatment for my acne scars and it was a really nice experience. The staff were super friendly and very supportive. The treatment itself was a bit painful but it was quick and everyone made me feel very comfortable and well taken care of ❤️ My face is healed now and I can see some improvement in the texture, feels smoother and plumper. Would really recommend 😊

🌟⭐⭐⭐⭐I recently visited Pulse Light Clinic for Fotana 4d, and I couldn’t be happier with my experience. From the moment I arrived, the staff were welcoming, professional, and made me feel completely at ease.

The clinic itself is clean, modern, and well-organized, which immediately gave me confidence in their services. My practitioner took the time to explain the procedure in detail, answer all of my questions, and ensure I was comfortable throughout the treatment.

I especially appreciated their attention to hygiene and safety, which made me feel very reassured. The results so far have been amazing, and I’m already looking forward to my next appointment!

I would highly recommend Pulse Light Clinic to anyone considering this type of treatment—it’s clear they prioritize their clients’ comfort and satisfaction.

Thank you again for such a positive experience!