Punchr Opiniões 94

TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Product arrived quickly, easy to assemble. It unfortunately was missing a non essential part (foam cover), so got a small refund from customer service. All good. Few weeks later, the spring... Ver mais

Classificada 4 em 5 estrelas

Had one & loved it till broke from overuse. I ordered 2 more on 10/02/26 & have not received & cannot find any order number, money came out of my account for 2 11/2. Darren Sihvola. Update: Punchr ha... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’m a 57 year old male who was looking for something in addition to a regular gym workout. This product has been exactly what I needed to maintain hand eye coordination. That’s a skill that diminis... Ver mais

Classificada 5 em 5 estrelas

I purchased the stand along reflex bag and they are great. They stay solid on the floor with the adhesive gel pack. The reflex bag has taken my boxing level to new heights, I would recommend these... Ver mais


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

94 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Punchr is customer service at its…

Punchr is customer service at its excellence. I wish every company had this customer service.
Yumi is super helpful and responds rapidly to emails. I made a mistake on my zipcode and Yumi did everything in his power to ensure my delivery arrived.
Queries answered in a professional and personal way. Fantastic experience!!!

11 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Exceptional customer service

Exceptional customer service! Delivery was fast and I really like the product but I was having difficulty with it sticking to my floors. The Company tried everything to help me but in the end I just asked for a refund. They were very responsive and respectful and quickly refunded my money no hassles!

10 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The bag won't stick to wood or tile

The bag won't stick to wood or tile. My cat just knocked over!

9 de dezembro de 2025
Opinião espontânea
logótipo da Punchr

Resposta da Punchr

Hi Mark, we’re truly sorry to hear that the bag didn’t stick properly — we understand how frustrating that must be. Thank you for bringing this to our attention; we’ve already captured your feedback and shared it with our team as we continue improving the product.

We’ve also sent you an email with a solution to make this right for you. If there’s anything else you need, we’re always here to help.

Classificada 5 em 5 estrelas

The team at Punchr is great

The team at Punchr is great. Amazing support, quick response, and eager to find solutions to any problems. I would definitely work with this group again on future orders.

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I didn't receive anything from you

I didn't receive anything from you

17 de novembro de 2025
logótipo da Punchr

Resposta da Punchr

Hi there. We checked the tracking details and it shows that your package was delivered on December 6th. Could you please confirm if you have already received it? Sometimes couriers leave the parcel in a safe place or with a neighbor.

We have also sent you an email with the full tracking information for your reference. If you still can’t locate the package, just let us know — we’re here to help resolve this for you.

Classificada 3 em 5 estrelas

It has been over 10 days since the…

It has been over 10 days since the product was ordered and it has still not arrived and your website mentions 3-4 day delivery

3 de dezembro de 2025
Opinião espontânea
logótipo da Punchr

Resposta da Punchr

Hi there, thank you for bringing this to our attention. We’re truly sorry for the delay — this is definitely not the experience we want for our customers. Could you please send us an email with your order details? We’d love to check the status right away and make this right for you. We’re here to help.

Classificada 5 em 5 estrelas

Your sparring partner - Punchr.co

The package that arrived promptly had everything in it and all went together real simple even for me.
I've definitely tested it out now and it works really well, thumbs up from me!

10 de novembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Arrived late unfortunately

Arrived late unfortunately. Product installed quickly, but unfortunately is not fit for purpose. Comes unstuck even under gentle taps when moving around the bag. I tried my hardest to make it stick but no change. Fortunately, customer service Yumi offered me a full refund straight away.

Bad product, good customer service from my experience.

12 de novembro de 2025
Opinião espontânea
logótipo da Punchr

Resposta da Punchr

Hi Steven, thank you so much for sharing your experience. We’re truly sorry the product didn’t perform as expected and for the delay in delivery. We’re continuously improving our items, and your feedback really helps us do better. If there’s anything else we can do for you, please don’t hesitate to reach out. We’re here to make things right.

Classificada 5 em 5 estrelas

Satisfied Customer!

I had questions about the product and had to call customer service for information which led to a very friendly and successful outcome when talking to Yumi! Yumi is an excellent communicator and representative of your company!!!

9 de novembro de 2025
Opinião espontânea
logótipo da Punchr

Resposta da Punchr

Hi Jose, thank you so much for your kind words! We’re delighted to hear that we’re able to assist you and make your experience a positive one. We truly appreciate your feedback — it motivates us to keep delivering great service. If you ever need anything else, we’re always here to help!

Classificada 1 em 5 estrelas

Nun werden meine Bewertungen auch…

Nun werden meine Bewertungen auch gemeldet😂 Man gibt an dass das Geld schon am 1.10.2025 zurückerstattet wurde, wenn ich nach beweisen frage können die diese nicht zur Verfügung stellen und nötigen mich nur meine Bewertungen zu entfernen! Ich lass mich nicht von euch verarschen!

5 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Arrived late doesn’t stick

Arrived very late apparently there were manufacturing issues, plunger doesn’t stick to anything - I have tried flat sealed concrete, flat smooth marine ply and and kitchen tiles, also used the additional sticky pad still no good, emailed company under the 30 day satisfaction policy, was told to film what I was doing and send film to company so they can advise me what I’m doing wrong. What a joke avoid and look for an alternative product with a weighted base.

21 de outubro de 2025
logótipo da Punchr

Resposta da Punchr

Our support has reached out, kindly reply to our email so we can make this right

Classificada 4 em 5 estrelas

It took a while before getting my…

It took a while before getting my Punchr boxflex bag but it is a great product this far. The cup sticks to my tiled floor and also to my laminate floor and the bag seems well made and from good materials. Great fun this far.

3 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

You’ll be surprised how soon your hand-eye coordination and reactions improve

Delivery was fast. The product came exactly as advertised , it comes with a mini duffel style bag which is handy for keeping everything together , it came with the spare sticky pads so I can easily rotate it round different spots in my house/garden depending on the weather. The customer service was excellent, any questions I had were promptly answered and very helpful
Highly recommend 👌

19 de setembro de 2025
Classificada 5 em 5 estrelas

Love mine! Don't understand the bad reviews.

A lot of negative reviews. Gotta say, I love mine! Sometimes doesn't stick to the floor, but a little bit of soapy water improves this significantly. Punch mine as hard as I can, no damage yet. Love the way it moves and the speed. Brilliant for working on my rhythm and defences. Probably my favorite bit of kit!

5 de outubro de 2025
Opinião espontânea
logótipo da Punchr

Resposta da Punchr

Thank you so much for your awesome feedback! We’re really glad to hear you’re enjoying it and finding it great for improving your rhythm and defense. That’s exactly what it’s made for!

Classificada 5 em 5 estrelas

Excellent customer service. Emailed me and rectified the problem and sent me full replacement.

Excellent product, I had an issue with my pump that broke straight out of the box but the seller apologised and sent me out a full replacement. Overall review - customer service was 100% item was 100%

10 de setembro de 2025
logótipo da Punchr

Resposta da Punchr

Thank you for sharing your feedback. We’re very sorry to hear about the issue with your pump and the delivery delay. We’ve sent you a separate email so we can assist you directly and sort this out as quickly as possible. Please check your inbox (and spam folder just in case) for our message.

We truly appreciate your patience and the time you took to let us know about this.

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