This item was worth the wait, the vest I selected was a newer item that still needed to be hand made before it could ship. It's hands down the best vest I own, being a smaller individual I tend to str... Ver mais
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Ottima azienda seria e professionale. Sito web chiaro e dettagliato con possibilità di traduzione in varie lingue. Ottimi prezzi così come la qualità dei capi. Imballaggio perfetto, spedizione rapida... Ver mais
I’m a big fan of this shop. I buy many costumes here for my shows, and I’m always very satisfied. I’d especially like to highlight the excellent customer service—the staff are always kind, friendly,... Ver mais
Great prices given all of the tariffs and loads of gorgeous gothic goodies. I'm super glad they stock brands like Punk Rave, Devil Fashion, and Eva Lady. Shipping to the US was within the timeframe th... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Punk Design Shop is founded for the sole purpose of providing you with the most inspired Punk, Gothic,Steampunk apparel that bring out your unique character
Informações de contacto
4,6
Excelente
299 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Always fantastic service 👍
26 de setembro de 2025
I haven’t even received it yet
I haven’t even received it yet! And after I got the notification both dresses I ordered had shipped, 5 days later I got a notification that one of the dresses wasn’t in stock. VERY disappointed and will be returning the other dress if I ever actually receive it!
24 de setembro de 2025
Resposta da Punkdesign
Dear Customer,
We sincerely apologize that our customer service did not meet your expectations.
Please check that we have processed a full refund for your order, and you are welcome to keep the item you received as our gesture of goodwill.
Customer satisfaction is at the core of our small business, and we take all feedback very seriously.
We are constantly striving to improve our services to better serve valued customers like you.
Thank you for your understanding and support.
Please do not hesitate to contact us if you have any further questions or need assistance—we are here to help.
Wishing you a wonderful day!
Best regards,
Punkdesign.shop
The pieces I ordered look and feel…
The pieces I ordered look and feel fantastic! I wish they have bigger sizes for bigger people. Still what I ordered fit. Shipping was reasonable.
22 de setembro de 2025
The perfect statement piece
I was really apprehensive to order from an unknown site. I took a chance and it's perfect! The coat I ordered is just as pictured, decent material (not premium, but not cheap looking), was very well packaged, fit true to size and best of all, arrived in just under 2 weeks. No complaints!
17 de setembro de 2025
Gorgeous, well made top
Beautiful, high quality top. Fast shipping, updates. Thank you.
25 de agosto de 2025
Always a nice shopping experience
Always a nice shopping experience. Wonderful products, perfect fit for me.
28 de julho de 2025
Nicht empfehlenswert
Nicht empfehlenswert. Die Website sieht auf dem ersten Blick nicht schlecht aus aber billige Chinaware. Wartezeit 8-12 Tage auf das Packet mit chinesischen zeichen. Qualität nicht überragend könnte aber such schlechter sein … die hälfte von packet war nicht lieferbar und wurde einfach überhaupt nicht gesendet. Kann es nicht empfehlen!
2 de julho de 2025
Opinião espontânea
Resposta da Punkdesign
Dear customer:
I'm sorry that our products and services didn't meet your expectations. We have also processed the refund as you requested.
We have stated on the website that our products are shipped from China. The brands we sell, such as Punk Rave and Devil Fashion, are all Chinese brands, which I believe goth enthusiasts are aware of.
Our website specifies the timeframes for order processing and shipping. I see that your package was dispatched within 2 days and delivered within 8 days, which falls within our stated timeline.
We apologize for the out-of-stock situation caused by limited quantities and inventory fluctuations. When this occurs, we always send an email to customers immediately, offering options for a refund or exchange.
We are a small business that makes great efforts to keep our customers happy.
Feel free to contact us if there is anything we can help with.
I wish you a happy day.
Thanks,
punkdesign.shop
Sehr geehrte Kundin, sehr geehrter Kunde:
Es tut uns leid, dass unsere Produkte und Dienstleistungen nicht Ihren Erwartungen entsprochen haben. Wir haben auch die Rückerstattung vorgenommen, wie Sie es gewünscht haben.
Auf unserer Website haben wir angegeben, dass unsere Produkte aus China verschickt werden. Die von uns vertriebenen Marken, wie z. B. Punk Rave und Devil Fashion, sind alle chinesische Marken – davon gehen wir aus, dass Goth-Enthusiasten dies kennen.
Unsere Website gibt die Fristen für die Auftragsverarbeitung und den Versand an. Ich sehe, dass Ihr Paket innerhalb von 2 Tagen versandt und innerhalb von 8 Tagen geliefert wurde – dies liegt innerhalb der von uns kommunzierten Zeiträume.
Wir entschuldigen uns für Lieferengpässe, die durch begrenzte Vorräte und Bestandsfluktuationen entstehen. Bei einem solchen Fall senden wir unseren Kunden immer sofort eine E-Mail, in der wir Optionen für eine Rückerstattung oder einen Umtausch anbieten.
Wir sind ein kleines Unternehmen, das sich ständig bemüht, unsere Kunden zufrieden zu halten.
Zögern Sie nicht, sich gern an uns zu wenden, wenn Sie weitere Fragen haben.
Wir wünschen Ihnen einen schönen Tag!
Mit freundlichen Grüßen,
punkdesign.shop
Top service
Fast delivery and 5 star support, because one item i orderd wasn't available anymore, so they sent an e-mail and asked if i would like to exchange it, which i did. The new item cost a bit more, but i didn't need to pay the dif.
31 de maio de 2025
AMAZING CUSTOMER SERVICE
AMAZING CUSTOMER SERVICE! The clothes were perfect, even better than on the picture quality and material also great !!
26 de maio de 2025
everything ok
the shipping and the product were perfect, but the client attention leaves to be desired.
24 de abril de 2025
Resposta da Punkdesign
Dear customer:
Thank you for taking the time to share your feedback!
We're thrilled you were satisfied with our product and shipping service.
However, we sincerely apologize that our customer service did not meet your expectations, and we've already shared your feedback with our team for improvement.
If you have any questions, feel free to contact us.
Thanks,
punkdesign.shop
Everything fits and arrived as expected.
26 de abril de 2025
Nice experience!
Delivery on time. You get what you see. Good quality.
Overall good experience.
9 de maio de 2025
Everything that I ordered came fast...
Everything that I ordered came fast (4-5 days after the order was placed) and it's safe to say that I'm completely satisfied with everything I've received. The costumer service is great and quick to answer and over all it's a 10/10 experience.
21 de abril de 2025
Mit Abstand die besten Preise
Hier bekommt mensch vieles günstiger als bei anderen Stores für alternative Kleidung (in meiner Erfahrung sind viele gleiche Artikel, die es bei anderen Anbietenden ebenfalls gibt, bis zu 10 Euro günstiger), aber es kommt eben auch noch 8,90 Euro Versand dazu. Lohnt sich aber, wenn mensch mehrere Artikel auf einmal kauft.
Die size charts empfinde ich als akkurat. Die Website hängt sich manchmal auf, wenn ich sie besuche, aber es ist minimal und keinen Sternverlust wert.
Große Auswahl für unterschiedliche Styles und viele bekannte Marken sind auch vertreten! Wer sich darüber aufregt, dass der Store seinen Sitz in China hat, ist auf den Kopf gefallen, denn die Produkte werden unabhängig vom Anbieter am selben Ort produziert - in den meisten Fällen in Asien. Die Qualität der Produkte ist genauso wie die Qualität in anderen Stores. Ich bin zufrieden.
Kritikwürdig ist lediglich der Aspekt, dass der Rückversand selbst getragen werden muss, da der Store sich außerhalb Europas befindet. Aber es führt andererseits zu einem bewussteren, umweltschonenden Einkaufen und das finde ich ziemlich korrekt :)
Die etwas längere Wartezeit im Vergleich zu anderen Stores juckt mich herzlichst wenig. Wie heißt es so schön? Die Vorfreude ist die schönste Freude :D
22 de março de 2025
Opinião espontânea
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