Purebred Kitties Opiniões 

658
TrustScore: 4 em 5

4,0

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Classificada 5 em 5 estrelas

Everything went better than I could have imagined!! Archi is the sweetest, most playful kitten 😸!! We are happy and enjoying each other's companionship!! I am truly grateful to be his pet Mommy!!

A empresa respondeu

Classificada 5 em 5 estrelas

Purebred Kittens has been very helpful in matching us with a breeder for the kitten we wanted. It has been a roller coaster ride (not Purebred’s fault at all) and they have been very helpful and suppo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am very happy with the maine coon kitten I recently purchased. The staff was very professional, answered all my questions and kept in contact. The kitten arrived on time with no delays. The kitten i... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Unfortunately I was sent a cat with two stomach parasites which ultimately spread due to the stressful journey from Ukraine to the United States. He is such a good boy and so kind but this is unaccept... Ver mais

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Informações sobre a empresa

  1. Serviço de logística
  2. Gatil
  3. Adopção de animais domésticos
  4. Loja de animais de estimação

Escrito pela empresa

At Purebred Kitties, we connect you with carefully vetted breeders and manage the entire process from reservation to arrival so you can adopt with confidence, not uncertainty; we were built to solve the real problem of risky, confusing online kitten searches filled with fake listings and poor transparency, and once you reserve a kitten, we coordinate with the breeder, remove it from the market, and handle all logistics to ensure a smooth, secure rehoming—our mission is to make purebred kitten adoption safe, transparent, and reliable by working only with responsible breeders, providing a clear structured process, and managing everything from start to finish so you’re never left guessing and can bring your new companion home the right way.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

658 opiniões

5 estrelas
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4,0

Todas as opiniões

(658)

247 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

WHERE IS MY CAT??

I put a down payment on a kitten in June. I waited patiently. At the end of October I started asking questions.

Different people told me different things. First, I was told that the breeder said the kitten had diarrhea. I was given a date and time to pick her up from the airport. That was cancelled. Then I was told she had a slight cold. I was told she would be ready 2 days ago. But, then, I was sent some paperwork to sign and send back and that didn't happen either. Then I was told that she would be ready tomorrow or Monday. No one got in touch with me. I called today and was told she isn't eating as well as they would like her to and that she is scheduled to come on Monday. I have told the people that if she doesn't come on Monday, I don't want the cat and I want my money back. I'm done!!

21 de novembro de 2025
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Resposta da Purebred Kitties

Hi Carol! We’re very sorry for the frustration and confusion this has caused — we completely understand your concerns. To help resolve this quickly, could you please provide the name of the kitten you reserved? You can reach out directly to Kim Allen at 302-520-6683 or via email at adopt@purebredkitties.com
We want to make sure everything is addressed properly and as promptly as possible.

Thank you for your patience.

Classificada 5 em 5 estrelas

Eric and all the staff at…

Eric and all the staff at PUREBREDKITTIES made this experience one of the best ever! They answered all of my questions and eased my anxiety. My little Princess is a kind little doll!!! We all love her so much! She truly is a special little lady!

19 de novembro de 2025
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Resposta da Purebred Kitties

Hi Renee,

Thank you so much for sharing your experience. We’re delighted to hear that Eric and the rest of our team were able to support you, answer your questions, and help ease your anxiety throughout the process. It’s wonderful to know that your little Princess is settling in so beautifully and has already become such a loved and cherished part of your family. She truly sounds like a very special girl, and we’re honored to have helped bring her home.

Warmest regards,
Purebred Kitties Team

Classificada 1 em 5 estrelas

We received our kitten with a hernia

We received our kitten with a hernia. We took her to the vet within two days of getting her. Purebred kitties say nothing they can do. They say they do very thorough vet checks and yet somehow something this noticeable was missed. Very disappointed on how they are handling this.

29 de outubro de 2025
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Resposta da Purebred Kitties

Hello Liz,

We’re very sorry to hear about your kitten and understand your concern. We tried to locate your information in our records but were unable to find it. Could you please confirm your order number? You can also reach out directly to us at adopt@purebredkitties.com
so we can assist you as quickly as possible.

Classificada 3 em 5 estrelas

Advertising as a San Francisco Bay Area…

Advertising as a San Francisco Bay Area company. I had no idea that the kitty would be coming from the East Coasr and therefore unable to pick him up. Unlit after non refundable deposit was made I planned to drive locally to save delivery fee of $600. In reality, he arrived with Ukrainian passport and papers. I didn’t like not being advised in advance that he was not in the Bay Area.

8 de outubro de 2025
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Resposta da Purebred Kitties

Hi Leslie,

Thank you for taking the time to share your feedback. We’re truly sorry for the frustration and confusion you experienced regarding your kitten’s location and origin. Transparency is extremely important to us, and we regret that you were not clearly informed about the kitten’s travel route before placing your reservation. You deserved that clarity from the very beginning, especially when planning for a local pickup.

Our website and coordinators should always communicate that Purebred Kitties partners with breeders both in the U.S. and internationally, including Europe. We understand how disappointing it must have felt to learn this only after a non-refundable deposit was made, and we apologize for the stress this caused. Your experience highlights an area where we must communicate more clearly, and we take your feedback seriously.

If you would like us to review your reservation or discuss this further, please feel free to reach out to us. We appreciate you bringing this to our attention and will use your feedback to improve transparency for future families.

Warmest regards,
Purebred Kitties Team

Classificada 2 em 5 estrelas

Younger kittens have a better chance of adjusting!

If I order from Purebred Kitties again, I would definitely order a much younger kitten. Mine was 6 months when I ordered and 8 months when she arrived. She was totally traumatized by moving to the other side of the world! We are trying to get to know each other but we have a language barrier plus different customs. She doesn’t understand English, so NO is meaningless to her. One day in frustration I shouted NYET, and she stopped immediately! Shucks - now I need to take Russian language lessons.



My poor kitty was really depressed! Her eyes were dull and lifeless. Too many changes! For the first 8 months her life was safe and predictable, and then everything went to hell overnight. She already had her life planned out and those plans definitely didn’t include me. Since most of the kittens they sell are half her age, relocating isn’t as difficult for them. After 6 weeks in the USA, if I left my kitty alone with my phone and credit card, I know she would order a plane ticket back home to Ukraine.

Would I order from Purebred Kitties again? Not after what happened next!!!

I tried for 2 months, treating this cat with kindness even though we never bonded. My vet said the cat was a product of inbreeding - with carpal valgus (joint malformation) ... and extremely low intelligence!

A mentally disabled cat would never be safe in the home of a woodworker with saw blades and power tools everywhere. She needed to go! But Purebred Kitties customer service said they want to control where I send the cat. Ten minutes later Maria (the owner) called and told me I was a horrible human being and should never be allowed to have another cat. She was shockingly rude - said the most terrible things!!! Maria didn’t care where the cat went - said that was my problem. The whole conversation was totally inappropriate and I lost all respect for Purebred Kitties. She berated me for 16 minutes, then said she was blacklisting me. Fine - I would never get another cat without meeting it first!!!

14 de novembro de 2025
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Resposta da Purebred Kitties

Hi Jeannie,

Thank you for taking the time to share such an honest, thoughtful, and detailed account of your experience. We truly appreciate how much care, patience, and effort you’ve already given your new kitty — it’s clear you want the very best for her, and we’re grateful she ended up with someone so committed to helping her adjust.

We understand how challenging it can be for an older kitten to relocate internationally. While most families choose much younger kittens — which naturally adapt more quickly — the transition for an 8-month-old can be significantly harder, especially after leaving a familiar environment, routine, and language. Your frustration is completely valid, and we’re sorry that the adjustment has been so emotional for both of you.

Regarding her origin, we do work with licensed international breeders, including those in Ukraine, and every kitten travels with the required documents and passport. We never want any family to feel surprised by this information, and we sincerely apologize if this wasn’t communicated clearly from the beginning. Transparency is incredibly important, and your feedback helps us continue improving how we explain the process.

We’re encouraged to hear that with time — and even some creative problem solving — she’s already showing brighter eyes, more engagement, and glimmers of trust. These early signs are meaningful, and it’s very common for older kittens to take several weeks or even months to fully settle into a new home and bond with their family.

We’re here to support you however we can. If you’d like guidance on bonding, behavior, or easing the transition further, please don’t hesitate to reach out to us. You’ve already done so much right, and we’re confident that with patience and consistency, she’ll continue opening up more each day.

Thank you again for your thoughtful review and for giving her a safe, loving home during such a massive life change.

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

Awesome experience!

Easy process to get our Ralf home and amazing communication from this company’s team. We absolutely love our Ralf!

15 de novembro de 2025
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Resposta da Purebred Kitties

Hi Heather,

Thank you so much for sharing your experience. We’re thrilled to hear that the process of bringing Ralf home felt easy and that our team’s communication made everything smooth and reassuring along the way. It’s wonderful to know he’s already so loved — that truly means a lot to us. We wish you and Ralf many happy years together.

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

Thank you guys for the whole process…

Thank you guys for the whole process Kim and Eric were very helpful!

12 de novembro de 2025
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Resposta da Purebred Kitties

Hi Rashad,

Thank you so much for your kind words. We’re delighted to hear that Kim and Eric were helpful throughout the process — they’ll be so glad to know their support made a difference for you. We truly appreciate your trust and are happy to have been part of welcoming your new kitten home.

Warmest regards,
Purebred Kitties Team

Classificada 1 em 5 estrelas

Neglected and Critically Ill Kitten

We are lifelong pet owners and know the difference between normal adjustment stress and clear neglect. The Bengal kitten we received from Purebred Kitties endured a cruel transport — shipped from Ukraine to Moldova to Turkey, then to New York, and then presumably to Delaware. She then was transported to Philadelphia, flown to Chicago, and finally to Boston. This extensive and unnecessary travel is clearly unethical and constitutes neglect.

When she arrived, she reeked of her own stool, was visibly malnourished, terrified, and suffering from conjunctivitis. Within two weeks of adoption, she became gravely ill and required emergency overnight veterinary care. The veterinarians were shocked when we shared the travel conditions and documentation that came with her.

To date, we have incurred over $6,000 in veterinary expenses directly related to the conditions in which this kitten arrived. We expect full compensation for these costs. If the company fails to take immediate responsibility, we will escalate this matter through all appropriate channels. Their responses in this website are all generic and disrespectful

10 de novembro de 2025
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Resposta da Purebred Kitties

Hi Mary,

We are truly devastated to read about your experience and the condition in which your kitten arrived. No family should ever have to go through this, and no kitten should ever endure the level of stress, illness, and trauma you’ve described. Your account is deeply concerning and far from the standards of care, health, and ethical transport that we commit to.

We want to sincerely apologize for the suffering your kitten experienced and the emotional and financial burden this has placed on your family. The travel route you described is not acceptable, and the health conditions you encountered upon arrival are extremely alarming. We take these reports very seriously, and your case requires immediate, senior-level review.

You may address this directly to our customer support with your order information, veterinary documentation, and any transport paperwork you have. Your case will be escalated to management and our veterinary oversight team for urgent investigation and follow-up.

You have our full commitment to reviewing this situation thoroughly and working toward the appropriate resolution. Your feedback is not being dismissed — it is being taken seriously, and we are truly sorry for everything you and your kitten have gone through.

Warm regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

Everything was great..transportation…

Everything was great..transportation was set up a little last minute but all worked out in the end

11 de novembro de 2025
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Resposta da Purebred Kitties

Hi Timothy,

Thank you for sharing your experience. We’re glad to hear everything went well overall and that your kitten arrived safely. We appreciate your patience with the last-minute transportation details — while we do our best to finalize travel as early as possible, we’re grateful everything came together smoothly in the end.

Thank you again for trusting us with your adoption journey.

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

Patience

They keep you informed in regarding your animal that you are adopting

10 de novembro de 2025
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Resposta da Purebred Kitties

Hi Mary,

Thank you for your kind feedback. We’re glad to hear that you felt informed throughout your adoption journey — keeping families updated and supported every step of the way is something we truly value. We appreciate your trust and are so happy we could be part of welcoming your new kitten home.

Warmest regards,
Purebred Kitties Team

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Classificada 5 em 5 estrelas

All the team members were very helpful…

All the team members were very helpful and always right there to answer questions.

6 de novembro de 2025
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Resposta da Purebred Kitties

Hi Jennifer,

Thank you so much for your kind words. We’re delighted to hear that our team was attentive and helpful throughout your adoption journey. Providing support and clear communication every step of the way is something we truly value, and it’s wonderful to know that you felt cared for during the process. We truly appreciate your trust in us.

Warmest regards,
Purebred Kitties Team

Classificada 1 em 5 estrelas

Beware of what really goes on

My kitten arrived malnourished. Dirty with fleas, ringworm and literally filth. I have attempted to contact purebredkitties.com to make sure this doesn’t happen to anyone else and be compensated somehow but they feel they’ve done no wrong.

4 de outubro de 2025
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Resposta da Purebred Kitties

Hi Roland,

We are truly sorry to hear about your experience and the condition in which your kitten arrived. This is not the standard we hold ourselves to, and your feedback is deeply concerning. The health and well-being of every kitten we place is our top priority, and we take reports like this very seriously.

We would like the opportunity to review your case in detail and ensure the situation is properly addressed. Please reach out to us again with your order information and any veterinary documentation you may have so we can escalate this to our senior care team for immediate review.

We understand how upsetting this must be and sincerely apologize for the distress this has caused. We are committed to resolving this appropriately and ensuring that every family — and every kitten — receives the level of care and quality they deserve.

Warm regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

Great communication and very helpful…

Great communication and very helpful with the whole process and made sure it went smoothly.

3 de novembro de 2025
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Resposta da Purebred Kitties

Hi Brindisi,

Thank you so much for your kind feedback. We’re delighted to hear that our team’s communication and support made your adoption experience smooth and worry-free. Providing clear guidance and care throughout the process is always our priority, and we’re so glad it showed. We truly appreciate your trust and wish you and your new kitten all the happiness in the world.

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

I had been looking for a Maine coon for…

I had been looking for a Maine coon for quite some time. Trying to find one to adopt in my state seemed almost impossible. I decided to check out pure bred kitties. I read all that I could on their site to find out about the process.

I found the cat I wanted, and went from there. It took a month from the time I made a reservation to receive my kitty. It was the best decision I could’ve made!
The adoption team made it easy and answered all the ? I had in a timely manner.

2 de novembro de 2025
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Resposta da Purebred Kitties

Hi Seth,

Thank you for sharing your wonderful experience. We’re so happy to hear that after such a long search, you found your perfect Maine Coon with us. It truly means a lot that you took the time to learn about our process and trusted us to make your adoption experience smooth and transparent.

We’re thrilled that the team was able to answer all your questions and make the journey from reservation to home easy and reassuring. Knowing your new kitty is finally with you and that it was the best decision you could’ve made makes our entire team proud.

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

I was convinced I was throwing money…

I was convinced I was throwing money away but kitten Showed up healthy, even smelled clean

31 de outubro de 2025
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Resposta da Purebred Kitties

Hi Donald,

Thank you for sharing your honest experience! We completely understand those initial doubts — adopting online can feel like a leap of faith. We’re so glad to hear your kitten arrived healthy, happy, and well cared for (and even smelling fresh!). It means so much that you trusted us, and we’re thrilled everything turned out just as it should. Wishing you and your new little one endless love and cuddles!

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

every one has been so very sweet and…

every one has been so very sweet and helpful

2 de novembro de 2025
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Resposta da Purebred Kitties

Hi Rosemary

Thank you so much for your kind words! We’re delighted to hear that our team has been sweet and helpful throughout your experience — that’s exactly the warmth and care we strive to provide every family. We truly appreciate you taking the time to share your experience and wish you and your new furry friend endless love and purrs!

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

Start to know about your pet more

It was a really good experience working with pure bred kitties.They even helped me after my pet was home.I bought a scottish fold male and he is adorable,I think i did the best decision of my life

12 de outubro de 2025
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Resposta da Purebred Kitties

Hi Madiha,

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Purebred Kitties was such a positive one and that our team was able to support you even after your adorable Scottish Fold arrived home. It’s amazing to know he’s brought so much joy into your life — it truly sounds like a perfect match! We’re honored to have helped you make one of the best decisions ever.

Warmest regards,
Purebred Kitties Team

Classificada 5 em 5 estrelas

It was a very easy process.

It was a very easy process. We were updated every step of the way!

30 de outubro de 2025
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Resposta da Purebred Kitties

Hi Alicia,

Thank you so much for your kind words! We’re thrilled to hear the process felt easy and that you felt informed every step of the way — that’s exactly what we aim for with every adoption. We truly appreciate your trust and are so happy to know your experience was smooth and positive.

Warmest regards,
Purebred Kitties Team

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