Pure Diesel Power Opiniões 

5863
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a goerend flex plate and arp bolts for it, they promptly emailed me letting me know the bolts were on a 3-week back order. I was able to get a higher tensile bolt at a cheaper price shipped... Ver mais

Classificada 5 em 5 estrelas

When I spoke to the young lady on the phone regarding my order she was very polite and helpful. She called me back when she said she would, and the shipping was very fast. They got my truck up and run... Ver mais

Classificada 5 em 5 estrelas

I had a choice between two companies for a 50 gallon tank for my 2014 RAM 3500 diesel pickup. Your videos were provided the best information for me to make a decision. Once I received the tank, the... Ver mais

Classificada 5 em 5 estrelas

Good customer service, I picked up a blow by top mount cover it arrived on time from the date they gave me. I also ordered a oil inlet cover for my valve cover to replace the front cover inlet. I was... Ver mais


Informações sobre a empresa

  1. Loja de peças automóveis
  2. também em
  3. Loja de acessórios para automóveis

Escrito pela empresa

At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.

Escrito pela empresa


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(5863)

138 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

Ordered experience

All parts arrived in a timely manner and were a the correct parts.
Would give 5 Stars but after searching a little more I could have saved a lot of money getting the same parts from another vendor

4 de outubro de 2024
logótipo da Pure Diesel Power

Resposta da Pure Diesel Power

Hi Joshua, Thank you for your review and for taking the time to share your experience. We appreciate your feedback regarding the timely delivery and accuracy of your order. We understand that finding the best value is important to you, and we strive to offer competitive pricing. If you need something in the future, please let us know and we'd be happy to look into price matching.

Classificada 4 em 5 estrelas

Parts came in a timely manner

Parts came in a timely manner, good prices on said parts. But no stickers, I’m always hoping for new stickers with any purchase as expensive as my last one.

26 de setembro de 2024
logótipo da Pure Diesel Power

Resposta da Pure Diesel Power

We appreciate your feedback and are glad you found our parts to be of good value and arrived promptly. We understand your disappointment about the missing stickers, we actually ran out! I will see about getting you some. We value your loyalty and appreciate your continued support.

Classificada 5 em 5 estrelas

20 years

I have been buying Parts from Garret and his team for over 20 years, they are always who I use

23 de setembro de 2024
Classificada 5 em 5 estrelas

Great service!

Got all my parts ordered found everything I needed, got them very quickly! One part I ordered is backordered and they were quick to respond to Inform me that it will be late but when item does come in I’ll receive info and tracking for it. I have no issue with the waiting because they contacted me asap on it and really appreciate it!

23 de setembro de 2024
Classificada 1 em 5 estrelas

Pure Diesel Power on 9/16/2024…

Pure Diesel Power on 9/16/2024 re-asserted their innocence in trying to bribe me to change my Trustpilot review regarding a transaction involving IMO Sales Misrepresentation. The HPOP lines I bought from them didn't work. Apparently PDP complained to Trustpilot who removed my second review. Here's my reply to Trustpilot, after which Trustpilot re-posted my second review:

Re: Your review has been taken offline – Ticket #28588573
Tom Andrews

12:36 PM (1 hour ago)

to Trustpilot
Yes, Trustpilot, you got it wrong. Pure Diesel Power is the vendor.

1. I consulted with Pure Diesel Power Sales and Tech Support before buying to ensure the product would fit my vehicle.
2. I bought from Pure Diesel Power.
3. Product Pure Diesel Power sole me/I bought didn't fit my vehicle.
4. Pure Diesel Power Tech Support referred me to its 'manufacturer', DieselSite for technical support. On behalf of Pure Diesel Power, DieselSite attempted but failed to help me resolve the issue with the product.
5. Per Pure Diesel Power, I returned the non-working product to Diesel Site.
6. Pure Diesel Power eventually refunded the product purchase amount but refused to refund the shipping cost for the part they said (see #1 above) would fit my vehicle.
7. Pure Diesel Power's female rep called me and asked if I would remove my negative review and give Pure Diesel Power an excellent rating if she refunded my shipping cost.
8. I told Pure Diesel Power's female rep that if she refunded the shopping cost, the additional parts I bought from an industry standard supplier, and mileage expense for the numerous round trips I made to the supplier at GSA mileage rates, I would change the review and give Pure Diesel Power an excellent rating.
9. I disputed the charge with American Express, based on Sales Misrepresentation by Pure Diesel Power.
10. Pure Diesel Power sent many pages of documentation to American Express from Pure Diesel Power and DieselSite including my emails with them.
11. American Express denied my claim based on Diesel Site's claim that I returned previously installed product that could not be re-sold.
12. I reviewed the original transaction with Pure Diesel Power including their 'manufacturer' interaction on their behalf, DieselSite, on Trustpilot.
13. I reviewed the second transaction, my claim of Sales Misrepresentation including Pure Diesel Power's IMO fraudulent interaction with American Express on Trustpilot.
14. The Part did not fit on my vehicle.
15. Pure Diesel Parts, a vendor Trustpilot supports, tried to bribe its customer to change a poor review and rating. Is this Trustpilot's and its vendor's ethical standard?
16. So if a transaction and its follow-up transactions are too uncomfortable for Trustpilot and the vendor it supports, Trustpilot removes the review? Is that really what Trustpilot does?
17. BTW, PureDieselPower apparently drop-ships from DieselSite, but claims DieselSite is their manufacturer. DieselSite told me they purchase the product that didn't fit from a third-party manufacturer. So I was dealing with 2 middlemen, neither of which accepts responsibility for their product not fitting.
Please re-post my review(s). You can tell I'm persistent when treated badly by a vendor, then insulted by their claims that the reason the part didn't fit was my skill level.

Tom Andrews

16 de setembro de 2024
Opinião espontânea
logótipo da Pure Diesel Power

Resposta da Pure Diesel Power

Tom, there is no reason to further hash this out. In your original review you said your were upset that we didn't refund your shipping. This prompted us to call you and offer your shipping money back in exchange for an updated review, even though we were not at fault for the situation. You then enhanced your complaint and asked for money above and beyond that, effectively moving the goal posts on what it'd take for you to update your review.
Neither of us told you your skill level was the issue, you were told the aftermarket part you already had installed on your truck was blocking the successful installation of the parts you purchased from us.

Classificada 1 em 5 estrelas

When I was instructed to ship my HPOP…

When I was instructed to ship my HPOP to an address, and learned well a week after that I was given the incorrect address to ship it to. Three weeks later I am still waiting for my HPOP with out any HPOP being sent to me my engine and vehicle still waiting parts. Talked with customer support they will not send me any parts to satisfy this customer. The parts are already paid for they should do something for this customer I am being held hostage they have my original HPOP still and my money now for 3 weeks. Terrible customer support at this end user. Will not do business again here.

6 de setembro de 2024
logótipo da Pure Diesel Power

Resposta da Pure Diesel Power

Hi Barry, I'm very sorry to hear about the mishap with your core situation. We are definitely not wanting to hold up this process any longer than necessary and we don't want to give the impression that we're refusing to make this right. We were unable to overnight you a pump Friday as it was well past the shipping cutoff, but we are having one shipped Next Day Air today. I'm sorry if that wasn't relayed properly to you Friday but we are doing our best to get you a pump ASAP.
I hope you might reconsider your review and give us another chance in the future, we'd be happy to offer a discount on a future purchase to help make it up to you. Thank you for returning my call today and I hope we can help you with your needs in the future.

Classificada 5 em 5 estrelas

Pure Diesel Power is fast with the rite part a grate price

Pure Diesel Power is fast with the right part at a grate price I'm working on my LB7 it's a work truck I'm not building a show truck but with Pure Diesel Power you can get stack quality parts I don't need a billet flex plait but if I did, I could get that or just a plain after market replacement and in like 3 days it was at my door Thanks
I appreciate you

6 de setembro de 2024
Classificada 5 em 5 estrelas

Great customer service

I messed up a little with making my order but Eddie from their customer service was a big help and he sorted it out for me, and answered all my questions. Definitely recommended getting parts from here.

30 de agosto de 2024

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