Purityhempco Opiniões 

162
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Purchased both cool and hot roll on painkillers. Pleasantly surprised how effective both are, using the cool before exercise and the heat after. Heat really does generate long intensive heat with... Ver mais

Classificada 5 em 5 estrelas

Fantastic Customer Service Team really helped resolve the issue of my missing parcel. All my orders have now been received. My Mum cannot speak highly enough about the CBD Hot & Cold Roll On and she h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The packageing was amazing , top quality.. the product itself although only 3 days in ,has helped considerably with my pain .. i sufferer from Fibromyalgia and Sacro Iileac joint disfunction , i bough... Ver mais

Classificada 1 em 5 estrelas

They put the wrong barcode on my package, it was posted to a completely different county. It was the post depot who had to figure this out for me. I phoned the customer services 6 times, each time hav... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Loja de comida saudável
  4. Loja de cosmética
  5. Serviço de fitness e nutrição

Sobre Purityhempco

Escrito pela empresa

The Purity Hemp Company Limited™ is a challenger CBD brand that is built on traceability, transparency and trust. Our brand promise is that every one of our products contains the highest quality ingredients with full traceability from seed to shelf.

At the heart of Purity Hemp Company, is a deep desire to help and to continually improve the quality of life for all our customers. Our brand is a force for good for those that need it most.

What Makes Us Different to other brands? ​

There are lots of CBD products out there, and you can’t always be sure what or who you’re buying from. Avoid disappointment with our award-winning range of organic products, produced from the highest-quality hemp, grown outdoors on our farm in The Netherlands.

Passes a Drug Test: Our CBD Oils are 100% THC-free, and will pass a drug test.

Produces Entourage Effect: Contains all valuable compounds of the hemp plant for optimum results, without the risk of psychoactive side effects.

Traceable: Fully traceable from seed to shelf, with Certificates of Analysis for all of our products.

100% Safe: Quality-assured farming and extraction processes, and rigorous third-party lab testing, to create a safe and certified final product.

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Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

162 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(162)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Despite initial problem, everything dealt with efficiently

While the dispatch of items was quick, and items appear to be of good quality, I have emailed twice asking for advice and have had no response whatsoever.
Postscript - once seeing this message, they did call me. Message to Purity - maybe check your spam, as I have sent the email again.

6 de março de 2023
Opinião espontânea
logótipo da Purityhempco

Resposta da Purityhempco

Hi Kevin, sorry to hear that no one has replied. We just checked again and can't see any messages. Did you call or email? Either way, I am happy to help. The User Guide to get the best results from our products is available at the checkout, and when you place your order, it is also on your email recite to download, and just in case, we also add a QR Code on the back of your Gummy Dome jar that you can reference. However, if you email me at kelly@purityhempco.com or hello@purityhempco.com, we can get back to you with any questions. Have a great day. K

Classificada 5 em 5 estrelas

I was an sceptic person about that the…

I was an sceptic person about that the cbd would do anything for me? But after havin jused this for now a coupple of months i will never stop using this. I had a lot of problems with my stomach and since i started using purity cbd my stomach problems are gone. I allso have noticed the last coupple of weeks that i my sleep has gotten much much better and my body dont aches at all when I vake up i the morning and finally i allso relly feeling that it helps me with my work out at the gym. The Resaults there is awsome. Thank you purity for giving me a better life ❤️❤️

10 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Purity products have changed my life!!!!

I suffer with back pain, anxiety and depression. I started taking the 10% hemp oil originally for my pack pain. I can say it has changed my life. I haven't taken any medication since. I also manage the pain with the roll ons which are amazing and all natural so I can use them as often as I need to.
It has also helped with my anxiety and depression. Since using it, I have managed to lower my dose of anti depressants and I haven't taken my anxiety medication since. My 17 year old daughter who also suffered from anxiety is also using the 10% oil and no longer takes her anxiety medication. We both drink the tea and coffee too! The gummies will definatley be on my next order. The staff are so helpful and explained everything so clearly so i understood everythingo wameed to know. My packages arrive when expected. I honestly can't fault anything. Thank you so much Purity. Your products really have changed my life ☺

5 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Shifty Experience with the company

i ordered the premium 4000mg, order never arrived. asked for a refund. Their MD Michael sent me an email that they are sending me a sample of tea together with a 2000mg sample bottle as a goodwill gesture to tie me over. MD
also informs me there's a delay with labels. Again I asked to be refunded but instead, they sent me an email that the labels are in and my order will be dispatched. order never arrived! Emailed again to MD
for a refund instead he replied they are sending me their premium free of charge and my order is being refunded. then later
I get sent a bottle with no label whatsoever and got emailed that my order has been processed. This Michael the MD of the company has blatantly lied for weeks about my refund and the labels and does not want to refund me and also has the cheek to ask me to send back the two bottles he sent as a goodwill gesture. I did not ask for any freebies but just my refund back so I can buy from another supplier.
lies after lies even though I have records of emails clearly stating the freebies and ''refunds already in the process'' I even offered to send back the freebies so I can have my money back. how can an MD of a company stoop so low to cheat their customer when asked for a refund? Now I have no choice but to take it up with the law to claim my money back. Such a shifty MD who goes back on his word as stated in the email failed trading standards and sent an unlabelled bottle failing regulations
leaving me out of pocket and in distress.

21 de dezembro de 2022
Opinião espontânea
logótipo da Purityhempco

Resposta da Purityhempco

Dear Mr Chandran,
I have waited until after the festive season to reply to your comments, as we know the emotional impact the holidays can have on people.

Concerning your remarks, let me say I am not just the MD, I am also the Founder of the Purity Hemp Company. I created this business eight years ago to be a Force for Good and help as many people manage or improve their mental and physical well-being with the best Cannanbiond products available.

As a business, we have and will continue to put People before Profits regardless of their situation. I am incredibly proud that we continue to help thousands of people daily with their overall well-being.

On this occasion, I feel it necessary to reply directly to your remarks; I communicated that there was a delay in the product labels from your original order; you stated your concerns about running low, so I offered to send you a complimentary bottle of 2000mg at the cost of £118.79 - we even shipped it out to FedEx the next day to help which I did.

Over the nine days, both the team and I communicated that there continued to be a delay with the product labels from the supplier; however, I suggested we send you the Certificate of Analysis (CoA) to reassure you of the ingredients and the quality, all which can be directly linked back to our website, which we did. Again we paid for an overnight FedEx delivery to get it to you quickly.
This was your original order (less the small label on the bottle). This order value was £279.79.

However, after receiving the parcel, you requested a refund because of the missing label, which triggered a refund process (listed in the Terms & Conditions) - return the product unopened, and we will issue the refund. The team requested confirmation that you were sending the product back however your email(s) stated that you had no intention of doing that because the label was not on the bottle.

It became apparent that this was not about a label or a delay, so I approved the additional refund of £279.79, which should have taken 7 and 10 days to show in your account (we have no control over this).
So, the record is clear our business provided you with £678.37 in product cost plus two overnight FedEx delivery to support you. There was no other intention but to help you. As mentioned above, I created this business to help people manage and improve their mental and physical well-being.
Despite this interaction, we will continue to put People before Profit, and I wish you all the best in your journey.
Regards,
Michael

Classificada 4 em 5 estrelas

Very good

Very good, but I have received an empty can out of three.

26 de abril de 2022
logótipo da Purityhempco

Resposta da Purityhempco

Hi Mr. Broullard, sorry to hear you are missing a product from your order. The team will be in touch shortly to get the back out to you today.

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