Purplebricks Mortgages Opiniões 

564
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service on my remortgage, clear information and easy application as purple bricks did almost all the paperwork. Emily was very helpful and very quick at replies which made the process a lot... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ross initially organised the re-mortgage and gave us a couple of options to suit our needs. Emily then assisted in the process and helped a lot with communication to both us and the solicitor. Kept... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mimmi was excellent. She thorough explained each step ever so well. She is always available whenever I required further assistance and guidance. Ever so kind and I would absolutely recommend to everyo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector hipotecário

Sobre Purplebricks Mortgages

Escrito pela empresa

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Informações de contacto

    4,9

    Excelente

    TrustScore: 5 em 5

    564 opiniões

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

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    4,9

    Todas as opiniões

    (564)

    164 opiniões nos últimos 12 meses

    Escreva uma opinião
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    Classificada 3 em 5 estrelas

    Not the best experience

    Could have been more helpful in chasing my Solicitors to progress things and also could have responded to my queries I was submitting regularly.

    10 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We appreciate your feedback and are sorry to hear that our follow-up and response times did not meet your expectations. We'll review how we can improve our support during the process.

    Classificada 5 em 5 estrelas

    The Excellent Mortgage A Star Team

    I had the pleasure of working with Daisy, Esha and Scott throughout my mortgage process, and I couldn’t be more impressed. From start to finish, they were incredibly knowledgeable, organized, and proactive. They communicated every step clearly, responded quickly to all my questions, and made what could have been a stressful process feel smooth and manageable. Their professionalism, attention to detail, and genuine commitment to helping clients truly set them apart.

    I’m extremely grateful for their support and would highly recommend these 3 amazing individuals to anyone looking for a reliable, skilled, and dedicated mortgage acquisition team. I look forward to working with this team again during my re-mortgage period

    28 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're so happy to hear about your wonderful mortgage experience! We appreciate your kind words regarding the team's knowledge, organization, and proactive approach. It's great to know their clear communication and dedication made the process smooth for you. We look forward to assisting you again in the future!

    Classificada 5 em 5 estrelas

    Excellent SERVICE

    I cannot recommend this broker highly enough. From start to finish, the service provided was truly exceptional. Mimmi Asafo-Agyei was excellent to work with.
    The level of professionalism demonstrated was outstanding. Every interaction was handled with clarity, expertise, and a meticulous attention to detail that gave me complete confidence throughout the process.
    Excellent communication. She was incredibly quick to respond to all my queries, often getting back to me within minutes, ensuring that I was never left waiting or wondering about the next steps. This rapid, proactive responsiveness made the entire experience stress-free.Most importantly, she managed to deal with all the required work efficiently and effectively. She handled every necessary task, complication, and piece of paperwork without any issue on my side, delivering a seamless and successful outcome.

    1 de setembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the service you received was exceptional. We appreciate your positive feedback regarding the clarity, expertise, and attention to detail provided, which gave you confidence. It's great to know the communication and efficiency met your expectations, leading to a seamless and successful outcome.

    Classificada 4 em 5 estrelas

    It was a smooth process getting our…

    It was a smooth process getting our mortgage through Mark, he really did well. Communication is very good as well. He was really patient and understanding. However , we asked for 2 years but he secured 5 years for us which was not easy to change anymore due to increase in interest rate. But overall, we are happy and grateful.

    30 de setembro de 2025
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    Resposta da Purplebricks Mortgages

    We appreciate your feedback and are glad the mortgage process and communication were smooth. We're sorry the loan term wasn't as expected and the rate change made it difficult to adjust. We value your business and are grateful for your overall satisfaction.

    Classificada 5 em 5 estrelas

    Mimmi was amazing!

    Mimmi was amazing, she was very fast, informative and responded very quickly. She found us a better deal on a mortgage than a previous advisor. As first time buyers she offered lots of support and advice.

    28 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had such a positive experience. It's great to know that you received fast, informative support and a better deal, especially as first-time buyers. Thanks for your feedback.

    Classificada 5 em 5 estrelas

    Outstanding support from Mark Louca and Chhavi Chagger

    We worked with Mark Louca as our main point of contact, and he was absolutely fantastic from start to finish. Mark handled everything day to day and was always there to guide us through each step of the mortgage process. He took the time to understand our situation, explored every possible option, and ultimately helped us secure the best deal we could get.

    What really stood out was his dedication as Mark was happy to speak with us in the evenings and even on weekends when needed. It genuinely felt like he cared about getting the right outcome for us, and that made a huge difference.

    Even though he's a Villa fan, there wasn't an ounce of villainy in him!

    A big thank-you also to Chhavi Chagger for her support behind the scenes.

    We can’t rate Mark highly enough. If you want a mortgage broker who is knowledgeable, patient, and truly goes above and beyond, Mark is the person you want in your corner.

    28 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that your experience was fantastic from beginning to end. It's great to know that the guidance provided was helpful throughout the mortgage process and that you felt supported in securing the best possible deal. We appreciate your kind words and recognition of the dedication to achieving the right outcome, even during evenings and weekends. We're also glad that the support behind the scenes was helpful.

    Classificada 5 em 5 estrelas

    Outstanding Support from Start to Finish

    From the very first conversation to the moment I received the keys to my new home, Rachel was absolutely outstanding. She guided me through every step of the mortgage process with patience, professionalism, and genuine care.

    Expert Guidance: Rachel explained everything clearly, making a complex process feel simple and manageable.

    Constant Support: She was always available to answer my questions, no matter how small, and kept me updated at every stage.

    Personal Dedication: What impressed me most was how invested she was in my journey — it never felt like just a transaction, but like she truly wanted the best outcome for me.

    Smooth Completion: Thanks to her hard work and persistence, the process was stress-free, and I was able to move into my new home with confidence.

    Rachel is more than just a mortgage broker — she’s a trusted partner who genuinely cares about her clients. I couldn’t have asked for a better person to help me through this milestone. If you’re looking for someone reliable, knowledgeable, and supportive, Rachel is the one.

    27 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the mortgage process was smooth and stress-free. It's wonderful to know that you felt supported and well-informed throughout your journey to homeownership. We appreciate you highlighting the dedication and care provided. Thank you for your positive feedback!

    Classificada 5 em 5 estrelas

    Super helpful and very responsive

    Both Mark and Chavvi were super helpful in getting us the best deal possible for us and made sure they supported us every step of the way. They were both very responsive to any queries and questions we had. So thank you both for everything!

    25 de outubro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the team provided excellent support and secured the best possible outcome for you. We appreciate your positive feedback and thank you for sharing your experience!

    Classificada 5 em 5 estrelas

    Amazing Customer service by Mark &…

    Amazing Customer service by Mark & Chhavi. All the way through procedure very helpful.

    21 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We appreciate your kind words! We're happy to hear that our team was very helpful throughout the process, providing amazing support.

    Classificada 5 em 5 estrelas

    Great service - thanks!

    Mimmi was helpful, professional and responsive to our needs every step of the way. We felt assured that we were being provided with the best impartial advice and guidance in a respectful manner. Thank you very much.

    18 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you found our advice and guidance helpful and professional. We appreciate you taking the time to share your positive experience with us. Thank you!

    Classificada 5 em 5 estrelas

    Great support by Carl and Angela

    I used Purple Bricks Mortgages and had an excellent experience. The support and guidance from Carl and Angela were highly appreciated throughout the entire process. Carl was fantastic; he explained the entire process in a detailed way, advised on various aspects of the deal, and quickly put together the offer and presented it in a clear and concise way. Angela was also great, preparing all the final documents efficiently. The mortgage offer they secured for me was significantly better than the one provided directly by Halifax, which was the eventual lender. I'm very grateful for their help.

    14 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had an excellent experience with our mortgage services. We appreciate your positive feedback regarding the support and guidance you received. It's great to know that the detailed explanations, advice, and efficient document preparation were helpful. We're grateful for your kind words.

    Classificada 5 em 5 estrelas

    Mimmi was really helpful and supportive…

    Mimmi was really helpful and supportive in securing my mortgage and also critical illness/life assurance. She was really responsive and available via phone and email whenever I had a query. I really appreciated the time she took with me.

    11 de agosto de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you found our support helpful in securing your mortgage and assurance. We appreciate you mentioning the responsiveness and time dedicated to your queries. Thanks for your feedback.

    Classificada 5 em 5 estrelas

    Excellent Purple Brick team for…

    Excellent Purple Brick team for Mortgage. Simple, straightforward, no nonsense!

    They know what they need and how to get you the best mortgage rates. 100% recommend them to others

    10 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had a simple and straightforward mortgage experience with our team! We appreciate your recommendation and are glad we could help you secure the best rates.

    Classificada 5 em 5 estrelas

    Mortgage advise from Mimmi

    I recently worked with Mimmi during the process of securing a mortgage. She has been so helpful, taking the time to understand our financial situation and goals, providing tailored advice and guidance every step of the way.
    Mimmi’s knowledge of the market and lender options helped my partner and I secure a great deal, and her communication was always clear and prompt. I'd highly recommend - couldn't have asked for better service!

    27 de outubro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the mortgage process was smooth and successful! It's great to know that the guidance provided was helpful in achieving your financial goals, and that you were able to secure a great deal. We appreciate your recommendation!

    Classificada 5 em 5 estrelas

    My experience with Dealing Mimmi…

    My experience with Dealing Mimmi Asafo-Agyei throughout the process of getting a mortgage product and offer was exceptional. She very professional and puts in her best effort in ensuring you get the best deal and possible products out there. Would definitely recommend her to friends and family. She deserves a bounce really.

    15 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that your experience was exceptional. We appreciate your kind words regarding the service you received. Thank you for recommending us to your friends and family!

    Classificada 5 em 5 estrelas

    Lovely people

    Emily at Purplebricks was the silver lining to what would have otherwise been a very stressful house move. She was polite and helpful, responded quickly, and went out of her way to make sure I was up-to-date and informed when my conveyancers (not PB) failed to do so. She offered reassurance and advice when needed. Bhavini as my initial mortgage advisor was also lovely, helpful and very knowledgeable.

    15 de outubro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had a positive experience. It's great to know that our team members were helpful during your house move, especially when you needed extra support. We appreciate your kind words and thank you for your feedback.

    Classificada 5 em 5 estrelas

    10/10 for Esha Kuar mortgage advisor

    I'd like leave a stellar feedback for Esha Kuar my mortgage advisor for a job well done.

    Throughout the process, she asked all the right questions and got as much information as possible.

    Although our application wasn't straightforward, she was very forthcoming with advice, guidance and reassurances.

    Her support, honesty and empathy made a massive difference to this entire process.

    As first time buyers, we couldn't have asked for a better advisor.

    God bless you for us, Esha.

    I hope more buyers get to experience the professional and excellent service that you offer!

    Look forward to a smooth completion.

    Best regards, Sylvie

    13 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the advisor provided such excellent support during your first home-buying experience. We appreciate you highlighting the guidance and reassurance offered throughout the process. It's wonderful to know the support made such a difference. We wish you all the best with your completion!

    Classificada 5 em 5 estrelas

    Fantastic service, flawless support

    I have felt entirely supported throughout my re-mortgage application. All of the information was explained clearly and in a way that I felt informed and not blindsided by lots of numbers and figures.
    Thank you, I would highly recommend this service!

    10 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you felt supported during your re-mortgage application. It's great to know the information was clearly explained, and you felt informed. Thank you for recommending our service!

    Classificada 5 em 5 estrelas

    Hayley was brilliant

    Hayley was brilliant! She was always available whenever I needed help or advice! I have had the best experience! The whole process was really easy and Hayley made it less stressful for me! Again thank you so much for all the help! This was a smooth process and would definitely recommend! Also thanks to Chhavi for also being a great help and always responding!

    6 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had such a positive experience. We appreciate your kind words about the support you received; it's great to know the process was smooth and less stressful for you. We appreciate your recommendation and thank you for your feedback.

    Classificada 5 em 5 estrelas

    Great service.

    I was appointed Hayley as my mortgage adviser and from beginning to end she has been fabulous to work with. She's searched the best deals for me, communicated thoroughly throughout and has helped with any questions I may have had. She is someone who is not only good at her job but she shows enthusiasm and has great customer service, something I am very big on.

    10 de novembro de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had a fabulous experience! It's great to know that you felt supported throughout the process and that your adviser provided excellent service. We appreciate your positive feedback.

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