Purplebricks Mortgages Opiniões 

564
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service on my remortgage, clear information and easy application as purple bricks did almost all the paperwork. Emily was very helpful and very quick at replies which made the process a lot... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Ross initially organised the re-mortgage and gave us a couple of options to suit our needs. Emily then assisted in the process and helped a lot with communication to both us and the solicitor. Kept... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a very good experience using Purplebricks to remortgage my house. I was very anxious of the remortgaging process and had some personal problems at that time, but Rachel and Yasamin took the time... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mimmi was excellent. She thorough explained each step ever so well. She is always available whenever I required further assistance and guidance. Ever so kind and I would absolutely recommend to everyo... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Corrector hipotecário

Sobre Purplebricks Mortgages

Escrito pela empresa

Whether you’re a first-time buyer or are climbing the property ladder, we’re here to help with all things mortgage related. We’ve got access to over 12,000 deals (some exclusive ones!), and we know our lenders inside out. We work with them every day, after all.

Sure, moving house is stressful, but your mortgage shouldn’t be. Let us do the heavy lifting. We’ll search the market for a great deal – whether it’s a mortgage, protection or life insurance, or all of the above. With Purplebricks Mortgages, you can manage your home move under one roof.

We’re all about making mortgages easy. Our service includes:

  • A straightforward process. Getting your mortgage sorted with us is simple.
  • Award-winning customer service, whatever your moving plans are.
  • A dedicated case manager to guide your mortgage journey from start to finish.
  • Access to over 12,000 deals from 90+ lenders – including some exclusive ones.
  • Insurance that protects your home and family – tailored to your budget.

    Got questions? Ask us anything. We’ve heard it all and have the answers.

    How the service works

    Getting a mortgage for the first time – or even a second or third – can seem like a lot of work, but with Purplebricks Mortgages, it’s not. Just fill out our form or give us a ring to get started. We’ll take a few details, and you can kick back whilst we get working. Our knowledgeable advisors will scour thousands of rates and deals to secure the ideal mortgage for your unique circumstances. It’s that simple.

    No hidden costs, no sneaky clauses. Just straightforward advice and fair fees. We’ll handle the details, from your first enquiry to the day you sign on the dotted line.


  • Informações de contacto

    4,9

    Excelente

    TrustScore: 5 em 5

    564 opiniões

    5 estrelas
    4 estrelas
    3 estrelas
    2 estrelas
    1 estrela

    Sem histórico recente de solicitação de opiniões

    Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

    Como esta empresa usa o Trustpilot

    Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

    4,9

    Todas as opiniões

    (564)

    164 opiniões nos últimos 12 meses

    Escreva uma opinião
    Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

    Classificada 5 em 5 estrelas

    Very helpful and informative

    This is the 2nd time we have used David from Purple Bricks who has always been very helpful and informative. They contact you in plenty of time before your current mortgage rate expires.
    Would definitely recommend!

    1 de agosto de 2025
    Opinião espontânea
    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that you've found our services helpful and informative for the second time! It's great to know that we contacted you in good time. Thank you for your recommendation!

    Classificada 4 em 5 estrelas

    Recommended!

    Really clear throughout. Could sometimes take a while to respond and could have been a bit more proactive but generally once they had tasks to do they got them done really quickly and were thorough. They were really helpful throughout while also reasonably priced and also helped with things like insurance.

    31 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We appreciate your feedback! We're happy to hear that you found our service clear, thorough, and helpful, especially with insurance matters. We'll work on improving our response times and being more proactive in the future. Thank you for your review.

    Classificada 5 em 5 estrelas

    Great

    They are always available to talk to whenever I have questions. They made everything easy.

    31 de julho de 2025
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    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that we were available to assist you and made the process easy. Thank you for your positive feedback!

    Classificada 5 em 5 estrelas

    Good experience

    My general experience was satisfactory with good support from my case worker.

    18 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that your experience was satisfactory, and we appreciate your recognition of our support. Thank you!

    Classificada 5 em 5 estrelas

    Straightforward and stress-free

    Straightforward and stress-free

    Tom who took us through our mortgage options put everything into easy terms with clear explanations of each step of the process and Chavvi who was our case manager had regular check ins and was chasing up on any issues that we had throughout the house buying process

    21 de julho de 2025
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    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that the mortgage options were presented clearly and the process was stress-free. We appreciate your positive feedback regarding the regular check-ins and proactive issue resolution during your house buying journey.

    Classificada 5 em 5 estrelas

    Tiffany create flexible solutions with…

    Tiffany create flexible solutions with everything going against us here. Really great service and caring approach.

    4 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that our flexible solutions and caring approach helped you navigate challenges. Thank you for your positive feedback and recognition.

    Classificada 5 em 5 estrelas

    It was an amazing journey with Purple…

    It was an amazing journey with Purple Bricks. They are greatly helpful and supportive all through the process. Thank you Sophie and Rachel.
    God bless!

    25 de julho de 2025
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    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that we could be helpful and supportive during the process.

    Classificada 5 em 5 estrelas

    Lisa was really supportive during the…

    Lisa was really supportive during the whole process. She made sure I understood all of my options and took the time to thoroughly explain everything. She kept me updated at every stage and was always quick to answer my questions. Lisa really helped make the whole experience much less stressful, and I truly appreciate her support. I would highly recommend her!

    23 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the support provided was helpful during the process. We appreciate that the explanations and updates were beneficial, and we thank you for recommending our services.

    Classificada 5 em 5 estrelas

    Professional

    Professional. Very prompt in providing support and clear information. Thank you, Chhavi Chagger!

    14 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had a positive support experience and found the information helpful. Thank you for your feedback!

    Classificada 5 em 5 estrelas

    Absolutely fantastic nothing to much…

    Absolutely fantastic, nothing to much bother would highly recommend
    Especially Mimmi great communication, with lots of good advice during the process what can be stressful reassured me the whole way though Thank you Mimmi.
    Also Nigel who has also kept me informed.
    Through out thanks Nigel.

    17 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had a fantastic experience. We appreciate your kind words and are so glad that our communication and advice helped reassure you during a potentially stressful time. Thank you for your recommendation!

    Classificada 5 em 5 estrelas

    Professional and quick service

    Lydia was very helpful and professional, she explained everything clearly, the whole process was very quick, I highly recommend this person and I will definitely use her services again in the future.

    9 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that the process was quick and clearly explained. We appreciate your recommendation and look forward to assisting you again in the future.

    Classificada 5 em 5 estrelas

    Great team that provides you with Best…

    Great team that provides you with Best Fit products/Solution. Simply very reliable and supportive all through the stages.

    10 de julho de 2025
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    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that our team provided you with the best-fit solution! We appreciate you acknowledging our reliability and support throughout the process.

    Classificada 5 em 5 estrelas

    Advisors very informative

    Advisors very informative, and followed up the case all right to the end.

    7 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that our advisors were informative and followed up diligently. Thank you for your positive feedback; we appreciate it.

    Classificada 5 em 5 estrelas

    Exceptional service provided

    Exceptional service provided. The mortgage team are outstanding and they are so knowledgeable. Prompt feedback to my enquiries and are always available to help.
    I will strongly recommend Purple bricks.

    5 de julho de 2025
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    Resposta da Purplebricks Mortgages

    We're happy to hear that you had such a positive experience! It's great to know our mortgage team's knowledge and responsiveness were so helpful. Thank you for recommending us!

    Classificada 5 em 5 estrelas

    Lydia (mortgage advisor) brilliant

    We have just had a mortgage appointment over the telephone with mortgage advisor Lydia Fallows,
    Lydia was fantastic, she answered all mine and my partners questions with ease. Although over the phone,it felt like we were in a room together which was great.
    Everything was explained thoroughly and Lydia definitely had our best interest prioritised throughout the whole call.
    We can’t wait to continue our process with Lydia as our mortgage advisor!

    3 de julho de 2025
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    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that your telephone appointment was fantastic and that everything was explained thoroughly. We're glad the advisor prioritised your best interests and answered your questions with ease. We appreciate your positive feedback and look forward to continuing the process with you.

    Classificada 5 em 5 estrelas

    Simple and easy

    Lisa at purple bricks made the mortgage process seem simple and easy. Explained every part in detail without the need to ask many questions. Daisy will now take over and help me throughout the rest of my mortgage if I have any issues or questions, which I think is a very useful service.
    Highly recommend.

    1 de julho de 2025
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    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that the mortgage process was simple and easy for you. It's great to know the detailed explanations were helpful. We appreciate your recommendation.

    Classificada 5 em 5 estrelas

    Nothing is too much trouble

    I dealt with Angela and Ajay, both of whom were very helpful and explained everything really clearly.
    I had a rate secured but then was able to change it as the interest rate had come down.
    I had questions along the way which were answered quickly and in full.
    I was then contacted on the day of the product transfer to check everything was ok.
    Great service.

    1 de julho de 2025
    Opinião espontânea
    logótipo da Purplebricks Mortgages

    Resposta da Purplebricks Mortgages

    We're happy to hear that you had a great service experience! We appreciate your positive feedback regarding the clear explanations, rate change, quick responses, and follow-up on the product transfer. Thank you!

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