Purrform Opiniões 

358
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

As a breeder, I will only feed my cats the best quality food. I've tried several raw food brands but ultimately my cats and kittens all eat Purrform, with no fuss. In particular, I notice that there i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great high quality raw cat food. Good next day delivery if ordered in the morning Monday - Thursday. Great packaging and always well frozen when it arrives they even packed with nitrogen ice when i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purrform is the best cat food ever. It is raw, complete, and what felines would naturally eat, and all my cats have loved it and thrived on it. I previously had 2 half Main Coon's: their long coats... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been feeding Bertie our exotic shorthair Purrform since he was a kitten as recommended by the breeder. It was the best decision I made to carry on with Purrform transitioning from kitten to... Ver mais

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We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

358 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,7

Todas as opiniões

(358)

161 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Purrform bad customer service

Purrform - well - great product, terrible service. Awful website that repeatedly drops information out of it during the order process, awful customer service as they never admit to any errors. When I moved house I had to make an order to my new address and the website system defaulted to my old address and sent the order there instead. Purrform admitted no error. Cost me over £100 in lost order. Not good. When I point out the problems with their website, they ignore the points I make in favour of points of their own that are irrelevant to my complaint. Their products are however good quality, if you can stand dealing with the company.

6 de setembro de 2024
Opinião espontânea
logótipo da Purrform

Resposta da Purrform

Thank you for your review, as all feedback is very valuable to us.

We are obviously sorry to hear that you have had issues placing your orders. Ease of ordering on our website is obviously important and of course, it is in our interest, to assist customers
with any issues they may experience while using our products or services, in order to maintain our business and retain our customers.

We fully understand how frustrating it can be when websites do not function correctly but have not had any other customers reporting similar issues to yourself.

Indeed, if we had any known website issues, these would be addressed. However, in this instance, even our IT department are unable to identify a reason for the problems you have reported.
We are truly at a loss to understand what you are experiencing.

If possible, please could you try to place an order using a different device, to check if the same thing happens and let us know.

Many thanks.

Classificada 5 em 5 estrelas

We are Converts

Received samples from breeder when our new kitten joined us. Our older cat (11 years) was a very picky eater, often leaving, and wasting, proprietary brands. We ordered some for the kitten which the older cat loved and has continued to do so. Now we are converts. Ordering easy, delivery excellent and customer service very responsive and helpful.

19 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing

My British Shorthair has been eating Purrfom since he was a kitten, his first taste being the weaning paste.

He absolutely loves the food and always finishes his meal. He’s tried all of the tub flavours and one of the pouches, each one has been the same excellent quality.

The delivery is always on time and I’ve never had any issues, it’s packaged appropriately and has always contained the exact flavours I ordered.

I would definitely recommend for anyone wanting their cat to try raw food!

13 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Very poor customer service

Very poor customer service, was written an email to pay a difference of 4 pounds due to the poor developement of their website.
Appalling will not be buying with them anymore.

15 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding raw pet food company

Outstanding raw pet food, combined with fast delivery and excellent customer service.
My elderly cat will only eat this raw cat food and it has literally kept him going for the past 6 months. He's gone from being skin and bone, to returning to his previous body weight and his coat is glossy and healthy. The vet has been amazed by the transformation!

26 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent product

Excellent product - our cats only eat the ground rabbit. Good price for excellent quality nutrition. Very good website, customer service and delivery.

8 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good food for my cat

I've had two occasions to contact Purrform for advice and had quick and helpful responses. Delivery has been exactly as promised, even on Bank Holiday weeks.
My Maine Coon cat has pancreas problems and had lost a lot of weight, as he didn't eat much. He needs a low fat diet that is palatable to him, and the Rabbit flavour meets both requirements. Now he is regaining weight, and is so keen to eat that we can mix his medications into the food. We are delighted with the improvement in his health and his coat quality.

2 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quick delivery and great choice of…

Quick delivery and great choice of simple raw meals for my fussy cat with tummy troubles. I liked that I could get something like rabbit, with no fish or other additions, to help me figure out what she’s sensitive to. Both my cats lick their bowls clean with their Purrform dinners, first time in 10 years! Thank you for your excellent products.

2 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional

Very professional. Last time I found a problem with the meat of my order, the customer service helped me fix the problem by feeding the same batch of meat to their colleague's cat and giving me some suggestions, which impressed me.

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great quality products

Great quality products. Our cats have been on it since kittens and they’re very healthy and growing like crazy! Will never use any other brand for Raw food again.

2 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Well packaged frozen products

Great products (happy cat!) and fast delivery. Really impressed with the packaging for postage - I feel confident that the frozen food has stayed safely frozen during transport. Reasonably priced per meal compared to other brands.

11 de abril de 2024
Opinião espontânea

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