PurseAura Opiniões 54

TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve ordered several handbags from PurseAura and I am absolutely pleased with every single purchase. If I’ve had any issues, customer service is very prompt with handling to ensure that I am happy. I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

PurseAura is an exceptionally well run company. Their Handbags and accessories are incredibly well made! I can’t tell the difference between their handbags and my real handbags! It’s amazing! Their ba... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The bag that arrived is completely different color from what was pictured (much darker ) The box was damaged. The “Her…s” sign was poor quality . The customer who is really looking for realistic H..s... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Purchasing process is very easy and price is very reasonable. Unfortunate the box is totally collapsed and fell apart during shipping. It should be inside another firmer box at shipping. I need t... Ver mais

A empresa respondeu


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

54 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

YSL handbag

i, and most likely you, was very suspicious about the quality of the handbags in this site. i ordered and received a beautiful YSL bag and am so pleasantly surprised with how well it is made!! i will definitely order from them again!!

2 de maio de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Thank you so much for your thoughtful and honest review!
We completely understand the initial hesitation and we’re absolutely thrilled to hear that your YSL bag exceeded expectations! Knowing that you were pleasantly surprised by the quality truly means everything to us.

We’re so glad to have earned your trust, and we can’t wait to create another beautiful piece for you soon. Thank you for choosing PurseAura!

Classificada 5 em 5 estrelas

Great quality and customer support

Great quality and customer support! I will definitely order from here again 🥰. I highly recommend!

29 de março de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Thank you so much for your kind words! 💖
We’re over the moon to hear you loved both the quality and the care, it means the world to us. Knowing you'd come back again truly warms our hearts.

We can't wait to create something beautiful for you again soon. Thank you for recommending us, you're the reason we do what we do!

With all our love

Classificada 4 em 5 estrelas

I have ordered lady Dior bag and I…

I have ordered lady Dior bag and I loved it, it looked so real. I will purchase again from Purse Aura. Thank you!

18 de abril de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Your message absolutely made our day—thank you so much for your kind words! We’re overjoyed to hear that you loved your Lady Dior bag and that it brought you that real, refined charm you were hoping for.

Classificada 5 em 5 estrelas

Very nice an helpful customer service

Very nice an helpful customer service , beautiful product very well Made and timely received

15 de abril de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Thank you so much for your thoughtful message — it truly means the world to us! We're delighted to hear that you loved your new piece and that it arrived right on time. Knowing that you felt well cared for by our customer service makes our day even brighter.

Classificada 5 em 5 estrelas

Would order again…

I’ve placed two orders now through this company. Shipping does take a bit longer because they’re not based in America, but i knew that when I placed my order. They reply to my inquiries. Items arrived safely packaged and were exactly what I ordered. I would definitely trust them to order again.

19 de março de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Thank you so much for your kind words and continued support! We're glad to hear that your orders arrived safely and met your expectations. We truly appreciate your patience with international shipping and are always here to help with any inquiries. Looking forward to serving you again in the future!

Classificada 5 em 5 estrelas

Luxury bags at an affordable price

, I absolutely love the bags I have received so far. The customer service is excellent. My inquiries were answered quickly. The bags are of impeccable quality. The scarves and the charms were a pleasant bonus. I would highly recommend all of my purchases to others (as I have purchased several). The bags are luxurious and reasonably priced. At some point I intend to write reviews and post pictures of my gorgeous bags

25 de março de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Thank you so much for your kind words! We’re beyond delighted to hear that you love your bags and had a great experience with our customer service—it truly means the world to us. We're also thrilled that you enjoyed the scarves and charms, as we always strive to add a special touch to every order. Your support and recommendations mean everything to our small business, and we look forward to serving you again in the future!

Classificada 5 em 5 estrelas

I ordered a lady dior bag about 1,5…

I ordered a lady dior bag about 1,5 months ago. Until recently I had received no feedback and the tracking number arrived only after I opened a dispute through PayPal. I thought i was heavily scammed and even wrote a negative review in here for this site (which I removed). It's true that there were big delays on the delivery of the product but when I received it I couldn't tell the difference from an original. I already own an original lady dior bag and I compared the one I received to the original I have and I couldn't tell the difference. If I knew I could order one in here that is so detailed I wouldn't have bought the original in the first place. There may be second thoughts when you want to order on this site but the overall experience was more than satisfying when I finally received the bag. I will definitely order again!

17 de fevereiro de 2025
Opinião espontânea
logótipo da PurseAura

Resposta da PurseAura

Thank you for your feedback! We are glad that you loved our product. Your feedback means a lot to us, and we’re committed to improving our services to ensure a smoother experience for all of our customers. We truly look forward to serving you again in the future and providing you with a better and more seamless shopping experience.

Classificada 1 em 5 estrelas
logótipo da PurseAura

Resposta da PurseAura

Dear Tasos Aslanidis

We sincerely apologize for the inconvenience caused by the delay in receiving your order. Customer satisfaction is our top priority, and we’re here to resolve this for you.

Could you kindly share your order details via [support email/phone number]? This will help us investigate the issue and provide you with an update as soon as possible.

We truly appreciate your patience and understanding. Rest assured, we are committed to ensuring you receive your order promptly.

Thank you for bringing this to our attention.

Best regards,
PurseAura Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais