I have been trying to contact QERB energy for over two weeks.They have not responded to my messages sent to them and the phone numbers do not work. A problem has arisen due to wrongly wiring the night... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Charlie and Mike, who installed our under floor insulation, worked really hard in uncomfortable and hot conditions. Just like a certain beer, they even reached parts of the property that other instal... Ver mais
Qerb installed a boiler under the government boiler replacement scheme. During the installation they damaged part of my drainage system. I have phoned and emailed many times and even had someone... Ver mais
A empresa respondeu
This company is a shambles. They sent an assessor for the Green Homes Grant, and I went for loft insulation etc. But they did not install all that was promised and subsequently charged me less as I... Ver mais
Informações sobre a empresa
- Instalação de gás
- Engenheiro de petróleo e gás
- Empreiteiro de serviços de isolamento
- Canalizador
- Empresa de energia solar
- Empreiteiro de energia solar
Informação fornecida por diversas fontes externas
QERB Energy Ltd are a South West & South Wales based company who specialise in providing Energy Saving Grants to homeowners and tenants. As such we work in partnership with a number of large utilities, such as E-ON, EDF and SSE, gas network providers such as Wales & West Utilities and also multiple Local Authorities and Energy Trusts across the South West and South Wales.
Informações de contacto
28b Estover Close, PL6 7PL, Plymouth, Reino Unido
- 01752 546160
- Online@qerb.uk
- qerb.uk
2,6
Mau
41 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
so after applying and having everything…
so after applying and having everything ready to go and all emails confirming the installation of the combi boiler and cost. The installer arrived with the wrong boiler. I have now been told that even though this is their mistake and funding has now ended the cost has gone from £1700 to £2900. What a joke that they make this mistake and I am to pay for it. I has taken nearly two weeks to find this out.
So after over 12 months this company decide to reply. Not even an apology. I think that speaks volumes and just highlights what sort of company this is. Well done. Shane you can't give minus ratings.
Odd as in actual fact you called me once I originally made this review and from what I can remember your managing director was very rude to me over the phone about it. My partner was called a liar by one of your employees regarding the wrong boiler been sent and your company tried saying she had refused the installation. But the fact that the engineer call you to sort out your mistake was denied. But again not even an apology. You sent the installer to my house with the wrong boiler then you denied this and tried to charge me more. I think I have wasted enough time over you cowboys. You seem very good at calling your customers liars and you seem only interested in getting the money to install then drop your customer after this point. Review below seem to show this.
16 de outubro de 2018
Opinião espontânea
Resposta da QERB Energy
ECO2t ended in September 2018 and funding for Oil heaters was originally scrapped but then OFGEM backtracked but it was significantly reduced within ECO3 which started October 2018. We have no control over when funding can end as this is set by OFGEM. We always recommend people don’t wait and apply for funding now as over time these type of grants tend to get reduced or can run out. We had been installing oil boilers for free for years prior to this date.
Ref your update. We have only started using Trustpilot from today. You placed a review on a site we had no profile on and no previous reviews. As such you knew you were the first and only review and would not get a reply. We can not join every single review site on the internet. Especially given they all want a charge companies to use them.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.