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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Incredible products, shipping is extremely fast and bioregulators are game changers. They not only have high quality individual products the blends they also have are combined perfectly. One stop shop... Ver mais

Classificada 1 em 5 estrelas

An absolute SCAM. They took my order, charged my credit card, informed me of shipping and sent tracking information. Tracking app showed the product delivered. When I saw that nothing was delivered... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I always get great quality products from Qi Supplements. They ship speedily. Their support team are always helpful. Great company.

Classificada 2 em 5 estrelas

Their products are awesome but their service is dreadful. It’s almost Ai like auto responses and the same excuses. Been waiting since before Christmas for 1/2 my order and it’s always Russian sanction... Ver mais

A empresa respondeu

Informações sobre a empresa


Informações de contacto

3,6

Aceitável

TrustScore: 3.5 em 5

33 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Incredible products

Incredible products, shipping is extremely fast and bioregulators are game changers. They not only have high quality individual products the blends they also have are combined perfectly. One stop shop for everything you need for health and longevity.

17 de abril de 2026
Classificada 5 em 5 estrelas

Love!

Fair pricing, good occasional sales and discounts, prompt shipping and responsive customer service! I believe the products are solid and effective.

17 de abril de 2026
Classificada 5 em 5 estrelas

A++++…

I have been doing business with the company for quick some time..Vlad and his crew are top Notch with knowledge..I find the products amazing...Fast ship as well.
A ++ I think more companies should follow their excellence

1 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Placed order on 03/03/26

Placed order on 03/03/26. Then found out that they do not have the products available and I asked for cancellation - as it was in pending and was confirmed that they will not charge. But they charged the credit card and took the money. Why qisupplements.com are allowed to create orders when no product available. Other distributors mark out of stock and do not allow to order if product not available.
How to stop qisupplements.com from such practice - to take order and charge when product not available and nothing to be shipped? Where to complain and how to complain about such practices?
Qisupplements.com do not have an address on their web page.
This is an add on:
Searched internet:

It looks that many situations of fraud - taking orders and charging money credit card without product available and nothing to be shipped.
How and where to complain about qisupplements.com?

17 de abril de 2026
Opinião espontânea
logótipo da Qi Supplements

Resposta da Qi Supplements

no even remotely accurate. All items were refunded. We are a small company, so our software is not where we would like for automated processes. We have quite a few people, 4 people help out with customer service, Gee being the customer service manager (gee@qisupplements.com). We have 2 people shipping, and 2 people who manage the day to day. The majority of our products are in stock, but the issue we keep having is the new tariffs and regulations have some items stuck in FDA or Customs review, and takes months to get any traction with them. If you want to talk to me, my information is in every single email that goes out, and it goes directly to my inbox if you have problems. I can tell you for sure I haven't seen any email from you. You can also look up our reviews on review.io, which is 3rd party, and show ACTUAL reviews from ACTUAL customers.

Classificada 5 em 5 estrelas

Bought from Qi many times

I have bought peptides from Qi Supplements many times. I recommend both the company as well as the products they sell! If I have a question, I ask in the chat and always get a reply. If you want to make sure an item is in stock, send them a message and they will tell you. When I purchased an item that wasn't in stock, after I asked, they refunded the charge, no problem. I have chronic health conditions that have improved greatly after using peptides. These are not easy to find products and I am so grateful that Qi Supplements provides access to them!

1 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

An absolute SCAM

An absolute SCAM. They took my order, charged my credit card, informed me of shipping and sent tracking information. Tracking app showed the product delivered. When I saw that nothing was delivered and contacted the customer service. They responded by saying that the item is out of stock but they can keep my money until it is back in stock. Like I said- SCAM.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Qi Supplements

Resposta da Qi Supplements

This isnt accurate… you placed the order on 15th. It wasnt shipped due to stock. You called to cancel, and we offered an alternative product. You refused and proceeded to cancel, this was approved, and we will finalize the full refund by end of day.

Classificada 5 em 5 estrelas

I got my order quickly and as expected

I got my order quickly and as expected. There’s no expiration date, so I can’t speak to that but the product appears good.

I didn’t subscribe, so I can’t speak to that feature either.

3 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Company baits and switches

Company baits and switches. They send a product that is different than on the website and the labelling does not disclose what's in the product. There is no way that I would take these products. Customer service will argue with you and try to gaslight you about the labelling and flat out hang up on you. I had to threaten them with contacting the FDA to get a refund. It was a big waste of time and a lot of grief. The company has no conscience about how they conduct business. Then, they shorted the refund by .28. What's that all about?

3 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

5 months of autoships that never came, no response to emails

I was getting an item on the autoship program - in July I was billed for one, again in September and again in October - none of them have arrived yet I was charged each time when they knew they were out of stock - I have written twice saying I want a refund and to cancel the autoship and they don't even respond. This is now a total of over $100 I've been charged for something I've not received. First, they should not bill an autoship when they know they don't have the item and of course they should respond to my request. Also, if someone is taking something to help a particular health issue and suddenly can't get it for 5 months it is rather useless.

9 de dezembro de 2025
Opinião espontânea
logótipo da Qi Supplements

Resposta da Qi Supplements

I will investigate to make sure this doesnt happen. I apologize for the inconvenience.

Classificada 1 em 5 estrelas

Advertising item they dont have as "in…

Advertising item they dont have as "in stock,ready to ship".

Won't even bother letting the customer know until asked via mail.

Highly unprofessional .

I see from other reviewers it's a known method with them

2 de julho de 2025
Opinião espontânea
logótipo da Qi Supplements

Resposta da Qi Supplements

We have since resolved all of our shipment issues. We now have almost everything in stock. We are also a few weeks out to have an integrated inventory into our site that will accurately show stock.

Classificada 1 em 5 estrelas

Unsafe product

I purchased Epilaton. The company did not tell me it was out of stock, I had to reach out 5 days after purchase to find out (and she didn't know when it would be restocked. Then they send me Endoluten instead. I open the box (shipping packaging was fine) and there were 4 blister that were very clearly open. I contacted them again and couldn't believe she expected me to use the rest and only offer 10% refund. These are NOT safe.

25 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SENT EXPIRED PRODUCTS (ex by 2 years)

I work for a medical office that orders hundreds of supplements a month for multiple companies. This experience has been the most horribly absurd and disgusting experiences I’ve ever had. We order about 4k of supplements, and after 4 months still have not received the entire order. But the main problem, is that of the supplements we did receive, half of them had expired some by 2 YEARS, contacted the company multiple times and when I called the 5th time after leaving 3 emails, they said they had sent me numerous email responses to both me and my boss. I checked both inboxes tip to tail 3 times. NOTHING. So they forwarded me one message, but when I asked for the rest they sent me screenshots, I asked them to forward me the original messages but was told “the system wouldn’t let them do that”, after I had already been forwarded one.

They said they would refund the expired items and the supplements that have not come once I returned them. I sent that out, but they refuse to refund the supplements that have expired since I’ve started the dispute. We will see if I get a refund.

This company profits off of products that have expired or are so old they will soon expire once you get them. Supplements are generally supposed to have a 2-3 year shelf life once you receive them. It’s clear to me a lot of there inventory has been in some warehouse for years. Mind you it is ILLEGAL to sell expired supplements.

Order number# 54714

Edit- 12/18/25
The companies response to this message 8 months later was “that is was impossible to have items on the shelf that long in their company and that I must be mistaken due to the Russian supplement dates, but the supplements that I complained about weren’t the ones made in Russia, the ones made in Russia we never received. I got a refund for the expired supplements that I had to send pictures of the (EXP) date to proof before receiving payment.

20 de janeiro de 2025
Opinião espontânea
logótipo da Qi Supplements

Resposta da Qi Supplements

Thats a common misunderstanding as there are 2 dates that is shown on the Russian product. one is manufacturing date, and one is expiration. a lot of people assume the manufacturing date is the expiration date, which looks like they are expired.
With the speed at which our products sell we barely shelf items for 60 days, as we're always getting in new stock. So its physically impossible to have products sit on the shelf for that long.

Classificada 4 em 5 estrelas

Delayed but got everything!

Alright, this company is not a scam, they're selling products that are not in inventory and scrambling to get it to customers. It took me like 2 months to finally receive everything I ordered. I did receive everything but it took a lot longer than expected. I was told that it was because of the sanction on Russia. They asked me repeatedly to switch to a German made brand but I refused. I wanted to try the Russian bioregulators, the original, as a reference before trying the synthetic version or another brand from another country. I will give it a shot with the synthetic version first then I'll try the German brand after.

21 de maio de 2024
Opinião espontânea

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