Qstomize.com Opiniões 130

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My plant boutique recently started selling branded merchandise and the 6-inch Ceramic plant pots from Qstomize are gorgeous. The custom glaze looks very high-end and I was amazed that not a single pot... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We had an issue with our order — the sleeve size came in incorrect — but the team did step up and offer a solution to make it right. We appreciate their willingness to work through it with us, and eve... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it wi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used the services of the store more than 5 times over the past year. In general, I am satisfied with everything, although, as elsewhere, there are nuances. The order is processed very quickly a... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos promocionais
  2. Fornecedor de brindes corporativos
  3. Serviço de bordados
  4. Loja de impressões
  5. Serigrafia

Escrito pela empresa

Qstomize is a custom-products supplier for businesses, agencies, and event teams who need quality merch without the back-and-forth of traditional promo companies. We print, embroider, and source custom apparel, drinkware, bags, hats, and event swag, covering everything from a 50-piece company hoodie run to a 5,000-unit branded mailer drop. Every order goes through a mockup before it hits production. Our in-house designer cleans up your logo, places it on the actual product, and emails you a proof. Nothing prints until you approve it. What we hear most from customers is that the surprises happen on the good side. We confirm artwork the same day we receive it, give you a single human contact instead of a ticketing carousel, and ship from US fulfillment partners with realistic dates we actually hit. We work with startups doing their first conference giveaway, marketing teams refreshing employee onboarding kits, retail brands packaging influencer mailers, and HR teams putting together holiday gifts. Minimum orders start at 25–100 units depending on the product, and pricing tiers down at higher volumes. All pricing is published on the site, so you don't have to email asking "what's your price for X?". If you have a tight deadline, weird specs, or a product you saw somewhere else and want quoted, message us. We respond.

Free Shipping Every Order

All-inclusive pricing

Prices include design and shipping. No hidden costs or fees.

Informações de contacto

4,2

Bom

TrustScore: 4 em 5

130 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

They are Responsive

I added my info (street address and apt number) and somehow my apartment number was not added so the package was resent to its distributor. I was pretty upset and wrote about my disappointment on this page however, only a few hours after expressing this disappointment the head of the company called me to personally discuss the details of this issue. He was polite and was able to address my concerns and now I've retracted my disappointment and wrote about my pleasant experience which I never ever do.

7 de agosto de 2020
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

Hello Jon

We don't have any phone numbers in Spanish. Make sure you are calling the right number as we are not sure what number you are calling.

We have 24/7 live chat on our website you can use. Did you try using it? We usually answer very fast. We don't see any messages from you. We are very responsive

Also, we checked your order number and it looks like it was delivered today at the address you specified. We checked the tracking slip and we definitely included your apartment number.

Here is tracking below confirming delivery a few hours ago:

https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=HJ507944184US

We kindly ask you to change your negative review as it appears we delivered your items at the correct location and we don't see any emails or live chats from you and we feel this review is undeserved.

Thank you and congratulations on your anniversary!

We hope you enjoy the 2 fanny packs you ordered!

Classificada 1 em 5 estrelas

will never order here again

sent the wrong thing and never got my airpod case.

2 de junho de 2020
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

Hello a manager reached out to you offering to send a brand new airpod case with rush shipping

Awaiting your response

We apologize for Covid19 related shipping delays

Classificada 5 em 5 estrelas

I finally received the case I am supper…

I finally received the case I am supper happy its really pretty , shipping was extremely long but only die to covid 19 , The wait payed off and I received a refund . Overall Thank you guys so much .

22 de maio de 2020
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

You are welcome Jcorra

Enjoy the case and we are sorry for any inconvenience

Classificada 5 em 5 estrelas

Happy ...

Ordered a couple of items and after wanted to ask something. Customer service was really good, they answered quickly and helped me with my problem. My order came really fast, despite whats going on and I really love them. I ordered a sequin pillow and airpod case. Thank you.I will definitely come back again will tell all my friends to come buy from you too!

13 de maio de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

I still haven't received the item I…

I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it with no update on tracking. Even with COVID, that's a little long. Especially considering I purchased other things shipped from China that have already been delivered. As another reviewer said if I had known it would take this long I would've tried somewhere else.

2 de maio de 2020
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

Hello Sir we are sorry to hear you are disappointed.

Unfortunately we are not the postal service and there are delays nationwide that are not our fault. The postal service is even discussing going under bankruptcy because they are having so many problems.

During normal times delivery is usually under 2 weeks after ordering.

If the item is no good to you because it's arriving a little late you can send it back for a full refund and we will even pay for the shipping.

We apologize for the unfortunate experience and we wish you good health and will do whatever we can to make sure the item gets delivered to you quickly.

Classificada 5 em 5 estrelas

Amazing Service!!!

i Had a fulfillment issue and it was resolved with a personal all from Chandler the company CEO. Wow! Thanks Qstomize!

13 de fevereiro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

The worst experience ever

The worst experience ever. Item was supposed to arrive at least by today and checked tracking again and it still has the same information that was updated on 12/13. It is useless for tracking.

I contacted customer service and they do contact you within 24hrs but that's it. I was told they were going to check on my item and I have yet to hear back. I will never purchase from them again and if I could cancel and get a refund I would. This is ridiculous and can't be explained away. Tracking means nothing.

27 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

hi Corrie

We checked your tracking and it says delivery January 2nd: https://webtrack.dhlglobalmail.com/?trackingnumber=9374869903504356195886

We kindly ask you to edit your review as the tracking definitely shows a delivery date. We checked this tracking moments after you posted your negative review and did not understand why you left us a 1 star review when the tracking is working and shows an expected delivery date.

Classificada 4 em 5 estrelas

I really liked my airpod cases

I really liked my airpod cases but the printing was a little different than the preview on the website. I had to request a new airpod cases that will only arrive after Christmas.

26 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

You are welcome Mia!

Classificada 1 em 5 estrelas

been 17 days on my order and no

been 17 days on my order and no
updates on my order, have had a tracking number for 5 days but it has yet to update or be en route

20 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

Hello sir

We are sorry you are disappointed with your purchase.

Please note holiday shipping times are longer than the rest of the year. We have rush shipping options for customers that require it. You ordered with up to 12 business days shipping time so we are not late with your order. We have checked your order and see your order is scheduled to be delivered to you on Wednesday.

Please contact us at support@qstomize.com assistance. We respond to all emails within 1 business day and work with each and every customer to find a solution if there is a problem.

Classificada 1 em 5 estrelas

WORST DELIVERY

WORST DELIVERY. THEY CHOOSE THE LOWEST DHL DELIVERY TYPE AND THEN IT TAKES MORE THAN 18 DAYS TO BE DELIVERED! STILL ORDER NOT RECEIVED! ORDERED ON THE 3RD OF THE MONTH, & NOW ITS "EXPECTED" TO BE DELIVERED ON THE 30TH.

18 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

hi Khodor,

We apologize for the inconvenience. We wished you would have contacted us first before leaving this review. We can be reached at support@qstomize.com and answer all e-mails within 1 business day.

Please note during the holiday rush shipping is slower. Unfortunately some things are outside our control including customs control. We ship the fastest we can but we cannot make customs go faster than the country we ship to dictates.

We shipped to Canada and we have no control over Canada customs. We see your package is soon being cleared by Canada customs and then on the way to you.

Please use the for tracking and we hope you enjoy your order

Classificada 5 em 5 estrelas

custom ipad pro case

Ordered custom ipad pro case. Ordering process was easy and the case came on time. The case looks great.

10 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

you are very welcome!

Classificada 5 em 5 estrelas

Love the products

Love the products! Great customer support! The only place on the internet that you can customize everything.
5 stars!

9 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

You are welcome Thank you very much

Classificada 5 em 5 estrelas

Custom T-shirt

Ordered a custom made Sequin T-shirt with a surprise photo to be sent to a friend in Canada as a gag gift. Quality and detail of the pic on the shirt, which was a thick Gildan t-shirt, at that, was unbelievable. They made it and shipped it in a day or two. A friend on FB said he is in the custom T-shirt biz, and he needs to step up his game. Kudos Qstomize. I'll be coming back for more shirts.

9 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

you are welcome Liran

Classificada 5 em 5 estrelas

Easy to use website

Easy to use website. Fast shipping. Great products. Would highly recommend.

9 de dezembro de 2019
Opinião espontânea
logótipo da Qstomize.com

Resposta da Qstomize.com

you are welcome our valued customer

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