Quatarairways Opiniões 

Ville bestille en flybillet med stopover, men det skulle laves manuelt.
Fik at vide at man skulle bestille (Egentlig ville de have at vi skulle købe og betale) billetten først, og de ville herefter manuelt håndtere stopover.

Vi fik hele tiden at vide, at 'vi ringer tilbage'.
Som en service 'holdt' Quatar vores booking, men da vi endelig fik svar (vi måtte selv ringe), kunne stopover ikke lade sig gøre.
Imellemtiden var billetterne blevet 5000 kr. dyrere, men det var bare ærgerligt! De holdt sæderne, men ikke prisen...

Rejs IKKE med Quatar hvis du ønsker stopovers.

Claim 4. of April 2013
...just returned from Saigon via Doha to Copenhagen (QR605/QR085 seat 25A/28A). 15 hours of fighting with a big metal box under the seat and no chance to stretch the leg for a minute. Quite a pain for so many hours of flying.
A couple of questions:
What is the purpose of this box ? It cannot be for comfort of the passengers ?
How do I avoid these boxes if I ever fly Qatar Airlines again ?
How can you charge full price for these seats ?
Best regard Privilege Club member xxxxxx

------------------------------------------------------------------------

Answer 23. of December 2014 (long time no see ?)

Our Ref: CC/COMP/414093519/2236831
Dear Mr xxxxx

This is in reference to your reply email dated 13/12/2014 regarding your travel experience with us.
We are sorry to note your comments about the seat that was assigned to you on your flights from Ho Chi Minh City to Copenhagen.
Allow us to inform you that the compartment which is located below the front seat is the In-Flight Entertainment control box, which are an integral part of all new generation aircraft cabin layout. This compartment is necessary in the operation of our in-flight entertainment systems and as such, we seek your kind understanding of this matter.
Nonetheless, we have placed your feedback on record and shared it with the relevant departments for their information and feedback.
Thank you for taking the time to write to us. We appreciate the opportunity to respond and hope we will be able to restore your confidence in our service when you next fly with us.

Respectfully yours,

xxxxxxxx
Customer Care

Our flight was delayed by 48 hour and during this time we were installed at a hotel without any contact number to Quatar Airways, not knowing what happened. At the hotel we were only allowed one glas of wine at dinner and one soft drink for lunch, the food was left overs and sandwiches, not other beverages was offered.

Due to this 48 hour delay we are entitled to a compensation of 600 EUR by EU regulation, but Quatar Airways are beyond the law and ignores this right. They didn't inform of our rights to compensation, catering and accommodation in writing when the flight was cancelled as requested by law.

Took a flight with them to Thailand Penang from London as it was reviewed as a 5 star airline?. No way was it!the meals bland the snack meals terrible. The stop off in Doha was horrible experience being stuck on transit bus what must of been an hour waiting to load plane at Doha. It was a horrible A330 extended version very rough inside with little leg room for the 12 hour journey that remained never again plus its all hala meals horrible and bland yuck!!

Neue Flugzeuge toller service onlin gebucht nur der check in online nimmt 1 wenig gedult auf sich man braucht zeit. sonst top