I've canceled over a month ago and they still charged me and claimed they can't find my account after giving them two different email addresses! I find this as a bad attempt for fraudulent activity.... Ver mais
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Leia as opiniões dos outros
I cannot get this cancelled. I've sent a request to their support team and they cannot "find" my account. I've followed their directions to cancel for the past week and keep getting error messages on... Ver mais
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This is a total scam. I looked at their website, however, I don’t remember opening a subscription and yet they are charging my Apple account. I never downloaded the app until they started charging my... Ver mais
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My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings a... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Meet Stylio — your AI-powered stylist that provides thoughtful, personalized fashion guidance every day, helping you look polished with ease. Whether you're returning to work, starting a new chapter, or simply want to refresh your wardrobe, Stylio helps you dress with confidence — without spending hours or hiring a consultant.
Informações de contacto
Estados Unidos da América
- support@stylio.fashion
- quiz.stylio.fashion
1,7
Muito mau
49 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Displeased with ur company.
On February 26 2026.I signed up thru Amazon, then it went to Stylio clothes you held $15.19 out of my acct. I never got anything in place of it. Sorry way for a business. So I guess I’m not getting anything. DelenaGallaher at 4792198407
26 de fevereiro de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Delena!
We are sorry for this misunderstanding: Stylio is an app, so your personalized plan is always waiting for you inside the app. Simply download Stylio from the App Store or Google Play and log in — your program will be right there.
If anything still feels unclear, please don’t hesitate to reach out at support@stylio.fashion. We are always happy to guide you along the way.
Please Do Not Sign up
Please Do Not Sign up! Total Scam! I’ve cancelled my subscription and somehow they are still trying to charge me 2 separate amounts for services I don’t want and or use
1 de maio de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello there, thank you for reaching out. We want every part of your style journey to be transparent and positive, so we’d like to personally review your experience. Please email us at support@stylio.fashion — we are ready to assist you and find a clear solution together
I hesitate to give even 1 star
I hesitate to give even 1 star. I never signed up for a subscription I only browsed the website but I've had 3 or 4 different amounts taken out of my checking account without permission and no customer service number provided and I can't even get a reply on website and my bank will not refund my money because I can't get in touch with stylio nor a reply since March. I need my money I live on a tight little budget I'm old disabled and to take advantage of people like this is just shameful. Please do whatever cancel whatever needs to be done for my payments to be refunded. I never received anything to acknowledge my issue
4 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Dear Melinda,
We’re really sorry to hear about your experience — we understand how upsetting and stressful this must feel.
We have been responding to your requests, so we kindly ask you to please check both your inbox and spam/junk folder, as our replies may have been filtered there.
To proceed with your request and review your case properly, you’ll need to complete the support form using the link that was previously sent to you. This helps us securely locate your account and take the necessary actions.
We truly want to help resolve this for you, so please check your email and follow the link. If you’re unable to find it, let us know and we’ll resend it right away.
We appreciate your patience and are here to assist.
Never completed app and it is taking apply pay payments.
I never signed up to the app,I clicked on the app to see the sight and it automatically took a payment on Apple Pay. I never did download the account and now I am being billed monthly. Please cancel this account and don’t take another payment. Very shoddy business practices.
14 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Colleen,
Thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.
Everything is in order
Everything is now in order. My subscription is canceled. They have responsed and explained. They offered 3 months without any fee, however, I was not interested.
12 de abril de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Louise,
We’d like to help clarify this for you. Please email us at support@stylio.fashion so we can guide you step by step and get you back into the app easily.
Canceled after not getting appropriate…
Canceled after not getting appropriate service and while it was canceled after the "free", I continued to be charged.
2 de abril de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Janet,
We're really sorry for the confusion and the inconvenience caused. The refund has already been processed, and we truly apologize for any frustration this has caused.
Please check your email for the confirmation — and don’t forget to look in your spam or junk folder, as sometimes emails can end up there.
If you have any further questions or need additional assistance, feel free to reach out! We’re here to help!
Finally got myself a capsule everyone's talking about
My wardrobe was always a mess, and I never could get it sorted so that all my pieces go well with each other. Then I spent 30 mins each time to try to make something of it, which isn’t leggings and a t-shirt.
Now I recreated my wardrobe with a capsule Stylio suggested me. It's comfortable, pretty casual, but still there's always something in each look that catches people's attention.
And surprisingly people started to ask me what's changed in me. They could tell something is different. I'm sure it’s my confidence in my style!!
thanks, Stylio!
24 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Vitalina,
We are so happy to hear Stylio helped you create a style that feels both comfortable and effortlessly put-together. Thanks for sharing your experience 💛
If you ever need help, please reach out to us at support@stylio.fashion - we are here to support you along the journey!
I signed up for 7 days trial and then…
I signed up for 7 days trial and then did not like the app at all as it kept asking me the same profile questions. I cancelled my account and now I am getting charged by them again. I cannot find a customer service number to cancel my account and I cannot sign back in either. Please cancel my account
17 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Suman!
Thank you for letting us know about this. We value your peace of mind and always try to keep our terms clear during purchase, but we’d love the opportunity to look into this for you personally. Please reach out to us at support@stylio.fashion — our team is ready to ensure everything is handled with care.
Not affiliated with Amazon, beware!
Fraud! Says they are affiliated with Amazon in advertising. THEY ARE NOT. Just a lead to get you to think Amazon will back their order if it isn’t satisfactory.
19 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello there!
Thank you for your feedback — we’re sorry to hear about your concerns.
We’d like to clarify that Stylio is not affiliated with Amazon, and we do not claim official partnership. The app may reference popular retailers or provide styling inspiration that includes widely available brands, but this is not intended to suggest endorsement or affiliation.
We understand how this may have come across differently, and we appreciate you pointing it out. Your feedback will be shared with our team to ensure that our messaging is as clear and transparent as possible.
Waste of time and money
Waste of time and money. Had to answer questions 3 times and download app which caused my phone to crash. Did not get suggestions for clothing capsule only got referred to a store site with items that were out of stock. Then was charged for a monthly subscription at end of trial period.
14 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hi Erica! Thank you so much for reaching out to us. We wanted to let you know that our service offers personalized outfit formulas, color palette analysis, and shopping links to help you create your own capsule wardrobe with items from various retailers. Please keep in mind that if something is out of stock, that's on the retailer's side since we do not sell clothes directly. Also, rest assured, we never charge our customers without their explicit consent, and every step of the subscription process is confirmed by them. We’re happy to look into your situation further—just send us an email at support@stylio.fashion, and we'll gladly give you a detailed explanation.
I’m being generous to give it one star
I’m being generous to give it one star. The app is useless. There is nowhere to get help using the App. My eye color and hair color was wrong and was unable to change it. One casual ( sweat gear outfit would cost close to 300. It was very difficult to cancel . Don’t waste you money or time !
12 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Jean. We’re sorry to hear that the recommendations haven’t matched your expectations. Stylio suggestions are generated based on the information provided during onboarding, including style preferences and color analysis. Our goal is to provide the best service so the app can understand your needs and suggest outfits that suit you. Please contact us at support@stylio.fashion with the subject “Stylio.Review” for assistance. We’ll prioritize your request and guide you through changing the color, as this option is available in the app. Thank you for sharing your feedback!
Please beware of this scam
Please beware of this scam
They offer you a “style capsule” with well rounded pieces (15 pieces supposedly) that you can mix and match to create perfect style that matches your taste. Once you buy the subscription there is no style capsule. No pieces sent to you. Just fashion advice and a color palette suggestion. Also when you try to go into the option to manage account it doesn’t let you go into the log in section för that option, VERY FISHY
9 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Valentina,
We’re sorry to hear that the experience didn’t match your expectations. Stylio does not send physical clothing items. The service provides personalized outfit formulas, color palette analysis, and shopping links to help you build your own capsule wardrobe using items available from different retailers.
This information is described during the onboarding and purchase process. Regarding account access, the Manage Account section should open the login page to manage your subscription. If it’s not loading correctly on your device, please contact our support team at support@stylio.fashion so we can help you access it and resolve the issue. Your feedback is important to us and helps improve the app.
Absolutely horrible - don’t waste your money.
Absolutely horrible. I’ve had the app for a few weeks and its only suggestions have been sweatshirts and sweatpants in awful colours. Not an option to change what styles you want to see. It’s got my hair and eye colour wrong. If it had a spot where you could check off what you want to see, it would be manageable. But the outfits are awful and they disappear after a while so you can’t go back and find them. Currently, I have 10 visible outfits and ALL sweatsuits 🤮
3 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello!
We’re sorry to hear that the recommendations haven’t matched your expectations. Stylio suggestions are generated based on the information provided during onboarding, including style preferences and color analysis. At the moment, the recommendations are personalized automatically and may vary over time as new outfit formulas appear in the app.
We appreciate your feedback about having more control over styles and preferences, as well as clearer color matching. Comments like yours help us understand what features users would like to see improved, and we’ll be sure to pass this along to our product team.
Poor customer service
After completing a lengthy questionnaire, I joined Stylio. As soon as they had my credit card info, the app took me back to the beginning of the same questionnaire to start over. When I tried to cancel my subscription, literally 10 minutes after starting, I was told there are no refunds. The customer service is awful - after they said they wouldn’t refund my fee, they stopped responding to my emails. Worst online experience - I would have given zero stars if possible.
2 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Lori,
We’re sorry to hear about your experience and appreciate you sharing your feedback. Our team did respond to your request and provided clarification regarding your purchase. As noted during checkout, all payments are subject to our Terms of Use, which are accepted before completing the purchase.
We understand how frustrating this situation may feel and truly regret that the service did not meet your expectations. Your feedback is important to us and helps us improve the experience for our users.
Never get this app
Never get this app! They will take your money without asking and will not let you log in in your profile with google acc to cancle "notasked" subscription.
4 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hey Natallia!
Thanks for reaching out to us. It's important to know that we never charge without our customers' consent. Every step of the process requires their confirmation. That said, we're more than willing to dive deeper into your case. Just shoot us an email at support@stylio.fashion, and we'll happily provide you with a thorough explanation.
No email from them just deducted …
No email from them just deducted another amount from my checking account.
2 de março de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Rita!
Just to clarify — the Stylio training program is not sent by email. To access your personalized plan, please download the Stylio app from the App Store or Google Play, log in, and you’ll find your program there.
If anything remains unclear, we kindly invite you to write to us at support@stylio.fashion with the details of your case. Our team will be happy to assist you personally.
Good outfit ideas but items out of stock
I liked the clothing and outfit ideas. When trying to use the shopping list, a majority of the items were not in stock in my size. I don’t learn of the out of stock status I left the Stylio site and I was on the clothing brand website. It seems the primary goal is to shuttle people to clothing brand sites rather than build a wardrobe for paying customers. I didn’t see a place to enter sizes so it could filter what items are in stock.
21 de fevereiro de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Kaitlin,
Thank you for sharing your experience, and we’re sorry for the inconvenience you faced with out-of-stock items.
We understand how frustrating it is to find items that aren’t available in your size, and we’re constantly working to improve the shopping experience. Unfortunately, since Stylio provides links to third-party retailers, we don’t have control over their stock availability. However, we’ll take your feedback into account and consider improving the filtering options to help users see available items in their size.
If you have any further questions or need assistance, please don’t hesitate to reach out at support@stylio.fashion. We're here to help!
I did gain some insight as to colors…
I did gain some insight as to colors and how to use them for the best look. However, I want to cancel the service and cannot find anything on their website to allow me to do so.
It makes you not trust in the product.
16 de fevereiro de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Peggy,
Can you drop us a line at support@stylio.fashion so we can help you with that? Waiting!
I am a 60 + lady but I don’t dress like…
I am a 60 + lady but I don’t dress like that. I signed up for Stylio for one month and almost each outfit they have suggested looks like grandmother outfits. I would not recommend this.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hi Andrea, we're sorry to hear that Stylio didn't meet your expectations. We’d love to understand more about what you were looking for so we can improve. Please reach out to us at support@stylio.fashion with the subject line "Stylio.Review" so we can discuss your experience and see how we can help. Your feedback is very important to us.
Great app, but could be faster
I love the selection and overall experience, but sometimes the app can be a little slow to load. It’s not a deal-breaker, but it can be a bit frustrating when you're trying to quickly browse through options.
16 de janeiro de 2026
Opinião espontânea
Resposta da Stylio - Personal AI Stylist
Hello Candra!
We’re so glad to hear that you’re enjoying Stylio and the selection it offers!
We completely understand how frustrating slow loading can be, and we’re continuously working to optimize the app’s performance so browsing is as smooth and fast as possible. Your feedback is invaluable in helping us improve and deliver the best experience for our users!
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