I was auto renewal but did not get confirmation notification prior to date which is usual. two days before expiry i receive email saying insurance will expire in two day offering me chance to get a qu... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
It was all straightforward & fairly easy to set up. Only one slight negative...I couldn't find the excess fro windscreen & similar repairs/replacement. Overall I would recommend RAC for car insurance... Ver mais
A empresa respondeu
All contracts for insurance/broadband/mobile etc are always excellent at point of accepting the terms. Rac provided excellent renewal price and cover. That is basically done by a computer. The reviews... Ver mais
A empresa respondeu
Fantastic service, easy and hassle free. Informative emails received, renewal very simple via app. Great value for money, insurance premium lower than last year which was a pleasant suprise.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Informações de contacto
Reino Unido
- rac.co.uk/insurance
4,4
Excelente
20 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The amount was the best quote for our…
The amount was the best quote for our needs.
12 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
I am not sure why in the context of me…
I am not sure why in the context of me having never made a claim against my insurance, being a driver of over 30 years why my insurance increased in the amount that it did this year.
19 de setembro de 2026
Resposta da RAC Car Insurance
Hi Simeon,
Thank you for sharing your feedback with us.
I completely understand how frustrating it is to see a price increase, particularly when you have over three decades of safe driving under your belt and a clean history without any claims. Premiums across the industry are often influenced by wider market factors such as rising repair costs, inflation, and general industry risk shifts, which can unfortunately affect renewal prices regardless of an individual's excellent driving track record.
I understand this doesn’t change your experience, but by logging your feedback, we hope it may help change the process in the future.
Leanne
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
helping hand …
understood our need helpful made us feel special and the price was good
18 de setembro de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
poor customer contact
poor customer contact
your renewal notice gave no information about cost and I asked for paper copies of the renewal that have not arrived
19 de setembro de 2026
Resposta da RAC Car Insurance
Hi Jean,
I am so sorry to hear that you were not able to locate the price on this year's renewal offer, I am pleased to see that this year's premium was lower.
I have requested a full set of documents to be sent to you through the post and I will be in touch to see if there is anything else that you need help with.
Vicky
Renewal
It was easy to renew but the price for an ongoing customer was higher that I could have got for equivalent elsewhere. Having been served well by RAC last year I remained loyal.
1 de setembro de 2026
On-line application was smooth with…
On-line application was smooth with good progression from section to section.
The RAC price was competitive and from a reliable organisation; it included all of my basic requirements and so was an easy choice.
18 de setembro de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Good Website, easy to navigate.
Good website to keep all docs up to date and easy to access.
Fair renewal price and RAC cover makes this a good choice for rural living.
13 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Easy to renew
Very easy to renew online at a good price and it includes a years breakdown
4 de setembro de 2026
Opinião espontânea
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
excellent renewal price
Got a reminder e mail to say my car insurance will be up, last year was £320 the renewal price was cheaper than last years only £260 pa, renewed it on line, easy to do and was really pleased, easy to use web site and you can also see all your documents on line.
18 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
thre person I spoke to was very helpful
9 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Resposta da RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
was easy to renew thats it
15 de setembro de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Professional Service
Easy to renew. When I needed to make a claim last year everything was felt with quickly/ no fuss
18 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
A Pleasant Surprise.
Was expecting an increase in my insurance renewal because of reports I'd been reading but I was pleasantly surprised to see just a small increase (around £20 ) I recall. So i didn't feel the need to shop around as the quote that I got when I first joined RAC Car Insurance was the most competitive in the first place.
11 de setembro de 2026
Resposta da RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
I found it very reasonable and I was…
I found it very reasonable and I was able to get the information I needed. the only problem was. you said when we got insurance with you we would get a free breakdown cover but we have been unable to get it. Otherwise everything is ok. Thanks
2 de agosto de 2026
Resposta da RAC Car Insurance
Thank you for your feedback. We’re really sorry to hear that you were unable to benefit from the complimentary breakdown cover that was included with your insurance. We understand how disappointing this must have been, especially after being advised that this was available.
We’re pleased to hear that, otherwise, you found our service reasonable and were able to get the information you needed. We appreciate you taking the time to share your experience and hope we can provide a smoother experience for you in the future.
Vicky
I couldn't access any telephone number…
I couldn't access any telephone number or user friendly (for me) contact to challenge the disgraceful 29% increase in premium, so had to let renewal go through by default.
Onus put on policy holders to spend an age printing out policy documents, to save you printing out and putting in post.
Once policy documents were issued, I could not find any way through "Insurance Self Service Centre" to make 2 minor amendments to details on policy schedule.
13 de setembro de 2026
Resposta da RAC Car Insurance
Hi Peter,
Thank you for sharing your feedback with us, and we're really sorry to hear about your experience. We understand how frustrating it is to face a premium increase, struggle to get in touch, and run into issues updating your policy details.
We will be in touch with you to see how we can help and get those policy changes sorted for you.
Vicky
Rac insurance
All done with no fuss . Price was very competitive with other quotes.
8 de setembro de 2026
Resposta da RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
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