Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Can’t recommend Race Sim enough unbelievable service very knowledgeable replied to my emails within the hour, Over the moon with my Sim rig high recommended

Classificada 5 em 5 estrelas

I bought a product 9 months and I had an issue recently and the owner was amazing and treated me like I'd only bought it yesterday! I really like it when a company tries and suceeds in offering great... Ver mais

Classificada 5 em 5 estrelas

super helpful, great service, had an issue when setting up and took me through it...excellent servce

Classificada 5 em 5 estrelas

I bought an e-sports simulator and can’t rate highly enough the level of genuine advice and service I received. Ahmed took the time to understand my needs and didn’t oversell. They delivered and insta... Ver mais

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. Loja de computadores e acessórios
  3. Loja de veículos motorizados para competições
  4. Fabricante de brinquedos e jogos
  5. Sala de jogos de vídeo

Escrito pela empresa

Race Sim UK specializes in providing cutting-edge racing simulators designed to deliver immersive motorsport experiences for enthusiasts, professionals, and commercial clients. Our product range caters to a wide spectrum of users, from entry-level setups to professional and commercial-grade solutions. For beginners and enthusiasts, we offer accessible options like the RS e-Sports Racing Simulator Cockpit, made with aerospace-grade aluminum for durability and stability. Young racers can start their journey with our RS Kart Simulator, designed specifically for children with an emphasis on safety and realism. At the top of our range is the RS Q Series Motion Racing Simulator, equipped with advanced 4 and 6 Degrees of Freedom motion technology, delivering a world-class racing experience for professional drivers and businesses. Our clients include individual enthusiasts, esports competitors, and professional racing teams, as well as commercial venues seeking high-quality, turnkey simulation solutions. Every product is engineered to combine precision, durability, and performance, ensuring an unparalleled experience for users at all levels. We invite you to visit our London showroom to use our simulators and explore the possibilities firsthand. Race Sim UK is committed to making motorsport accessible, realistic, and thrilling for everyone. Visit www.racesim.uk to learn more.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

21 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I bought a product 9 months and I had…

I bought a product 9 months and I had an issue recently and the owner was amazing and treated me like I'd only bought it yesterday! I really like it when a company tries and suceeds in offering great customer service. I'm definitely coming back when I need an upgrade!
Thanks to their team!

31 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hi I bought the simnet pedals with all…

Hi I bought the simnet pedals with all the excessarys, they took a bit to arrive as I bought them in the black Friday sales so it understandable, they are only the second set of pedals I bought for my sim rig and I love them and I have not even changed the elastomer or spring as they just worked perfect as is, I would recommend RaceSim UK as they looked after me really good and now it's one of the first places I look if I need anything for my sim racing journey. THANK YOU All at Racesim UK..

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Racesim support

Had a couple of minor issues with a product I purchased. Racesim were very attentive in sorting them out for me. Great service and would highly recommend.

21 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Service and Genuine Expertise

I bought an e-sports simulator and can’t rate highly enough the level of genuine advice and service I received. Ahmed took the time to understand my needs and didn’t oversell. They delivered and installed the hardware and software, but what really set them apart was the level of after-sales service provided. They continue to help whenever a technical issue occurs.

1 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Was looking for Simnet pedals for…

Was looking for Simnet pedals for while, but closest I could find - Poland.
And than one day to my surprise I found them at Race Sim and even more surprising - local to me :)
Preordered over Christmas period.
And honestly from there one of the best experiences I have had.
Costumer service went above and beyond. Ahmed did everything to make sure I get my order before long holidays.
Cristmas was saved and I spent my time doing simracing rather than spending with my family. :D
Thank you guys!
I will visit you again.

16 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service , had a few items from Race Sim could not be more helpful, received orders next day , and any set up questions was answered straight away . I would recommend to anyone..

19 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Conspit complete set up

Bought a complete sin rig set up from race sim. Fast delivery, and importantly help has been provided when needed. Fantastic quality kit and a great service all round. Highly recommended

24 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Race sim reveiw

Very happy with the sim rig i bought well designed and feed back from race sim vas very helpful would recomend to buy from this company keep up good work.

9 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Attempted to charge us £600.

Dealing with this company was a poor experience. They booked a service with us and failed to disclose known access restrictions at their site, which prevented the collection. Despite this being entirely outside our control, we refunded them in full.

After the refund, they attempted to charge us £600 for rebooking elsewhere - more than they originally paid. No other customer has ever tried anything like this.

To clarify:
• We did not buy anything from them - they booked with us.
• There was no retaliation. We only left this review after they tried to charge us following a full refund despite refunding in full for an issue we did not create.
• This review concerns their conduct - not a purchase.

Trustpilot exists to hold companies accountable for how they behave, not just how they sell.

We’re happy to provide full evidence to Trustpilot if needed.

8 de julho de 2025
Opinião espontânea
logótipo da Race Sim

Resposta da Race Sim

Hi David,

We’re sorry to hear you felt disappointed enough to leave a 1-star review. After checking our order and support records we haven’t been able to find any transaction or enquiry under your name.

If you believe you’ve purchased from us—or if there’s been any mix-up—please email us at sales@racesim.uk or call 0333 366 0911, quoting the date and product/service you intended to use. We’ll investigate immediately and do everything we can to put things right.

Because review platforms are most helpful when they reflect genuine customer experiences, we kindly ask that anyone who hasn’t used our products or services contact us directly rather than post a public rating. This helps future customers make informed decisions based on verified feedback.

Thank you for taking the time to reach out. We hope to hear from you soon and look forward to clarifying any misunderstanding.

Update 18/07/2025:
This review has been left by a representative of a company from whom we purchased a service—not the other way around. We were the paying customer. After they failed to deliver their service and we sought compensation for additional costs we incurred, they retaliated with this negative review.

We do not accept bullying or retaliatory tactics. Genuine reviews are always welcome—this is not one of them.

Classificada 5 em 5 estrelas

Superb Service

I bought a Cammus C5 racing wheel from Racesim.uk for my pc back in November last year as a Christmas present (to myself!). The price was excellent for the package of wheel, pedals and mount. I also later bought pedal mods and a spare mount from Racesim.UK
The service was very quick on every occasion. The wheel has been brilliant up to a few days ago when one of the shifters failed - a common problem with this model, unfortunately. Sadly after contacting them direct Cammus themselves had no great desire to help me despite it being their product but Racesim.uk replied immediately to my emailed call for help and even telephoned me to discuss what I needed. The parts (plus spares) arrived today and my wheel is now repaired and working again as it should be. I couldn't ask for better customer service. So thank you Racesim.uk and thank you to Ahmed for the personal touch! Highly, highly recommended.

19 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A+++

Mega support had an issue with my wheel they asked to replace it immediately, but unfortunately was traveling for summer asked if I can return , they accepted with no questions even paid for shipping A+ support will definitely purchase again.

30 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Superb company

Superb company. Bought Conspit wheel and base, had some issues getting it up and going. However, the company were superb sending me out a new, upgraded wheelbase to ensure all worked well which it did. After service was exceptional and would buy from again in a heartbeat. Customer service is second to none.

10 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Race sim London 10/10

what can I say, it was a pleasant surprise to discover this store. Accustomed to buying online due to the lack of physical stores, I discovered Racesim.
They are professional, they take the time to understand your expectations, they advise you in the right way, they do not try to sell you the most expensive product but the ones you really need.
Honest prices combined with a professional and friendly atmosphere.
10/10

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic team to deal with

Fantastic team to deal with, items received very quickly, there was an additional item that was not part of the listing that i needed and this was also sent out straight away with excellent communication throughout. Would not hesistate to recommend this business or the products supplied by them.

1 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service from Race Sim

Brilliant service from Race Sim. Pre ordered a set of Simnet Pro pedals which they dispatched quickly and efficiently as soon as they came back in stock.
Very impressed with the product, will definitely use Race Sim again.

1 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great support and communication

Had a problem with some pedals but that wasn’t Race Sims fault. They did however fix the problem quickly and with great communication and could not have done anymore to be helpful. You can buy from them with confidence and highly recommend

19 de fevereiro de 2025
Opinião espontânea

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