Rachelscupcustoms Myshopify Opiniões 

This isn’t a hate post as customers have to make their own mind up.my experience was I came across this lady on my home page felt very bad after her sharing her childhood trauma.i thought ok give her a chance as we all make mistakes.i ordered 2 cups one for my autistic son which was not a snow globe as he smashes things the cup had deep scratches on it which you could tell had been hidden by the decal there was no straw my second one was a snow globe which had overlapped decal and was not sealed to the edge which had caused a crease inside the cup there was a post it note which had what looked like blood or sauce on it iv tried to email her no reply have the proof so going to take it higher they are both in the bin where they belong

Her cups are amazing, you get the customise them to your own colours and pick every part of the design process yourself! She’s doing amazing but unfortunately people get very jealous of successful people so there are a lot of malicious reviews being left from people who aren’t even customers!!!

I have ordered multiple different cups for the girl and me and my children are enjoyed watching our cups be made on live so we got to pick all the details for our cups! Amazing quality cups that will last a life time.

All came packaged amazingly, bubble wrapped boxed and more packing inside every time for safe delivery. 10/10, highly recommended. They would make great gifts or a nice treat for yourself, who doesn’t love a new cup :) one of a kind designs so your unique cup stands out, I always get compliments at the office and the kids say their friends have asks their parents if they can get their own cups made

Rachel was really friendly and professional when dealing with a customer I love that she has a laugh and joke as well on her lives, I received my ordered very quickly and was so pleased with it

I didnt want to give any stars. Horrible person, speaks like shes above everyone. Rude, inappropriate talk, well below basic hygiene standards. She was sat on the floor packing cups and her feet were actually black. I know everyone washes cups etc before use but her cats have worms and are all over her desk and packing boxes! If you have had a cup from this horrible person please burn the packing and disinfect everything, I would also advise you treat yourself/family/ and pets for worms.
She has zero customer service skills. I simply dont have the words to describe how horrendous she is. Stay clear.

I was a potential buyer, curiously asking questions on her live and I was ignored over and over.

She’s extremely rude and arrogant. Claims BENEFITS and thankfully I didn’t buy because she sells poorly made cups, one was a choking hazard for a child.

Rach attacked me outside b&m over cups absolutely shocking behaviour if you ask me… smh 😕

So I’ve heard a lot of negative stuff about this person from TikTok. Seems all the information is completely correct. Her mods don’t allow people to ask questions without blocking/muting them so I’m not sure how she expects to run this business if everything is done on live. She’s frequently rude, condescending, ignorant and woe betide you if you have a question about your order. Honestly there are far more professional people selling what she sells that actually offer a genuine personalisation of a cup and they’re not using the personalisation to get out of distance selling regulations. Honestly, buy a cup and a decal from B&M or something and make it yourself. It’ll be a lot cheaper than buying from this charlatan and you’ll have actually have some rights and not be ignored. That’s not even going through the cats that have worms, frequent wiping of her nose on clothes, constant messing with her hair, dirty work surfaces, sending cups out that are filthy.

No sanitation whatsoever, sat on the floor too psck orders where she'd been walking barefoot and her animals who she herself has admitted have worms are walking round whilst she's packing orders. Uses her mouth to break tape instead of Scissors. Has the cats all over her work station where she has products eith no sanitation. Constantly wiping her nose and sweaty face with her hands then touches products without washing hands. Sells orders before she has the stock without knowing wether stock is damaged or not

Where do I start? Absolutely shocking. Rachel demands to see postcodes on her live chat to confirm the customer in chat is the person who’s ordered. I have seen people posting their entire postcode in a TikTok chat, completely breaching gdpr by asking for these customers to post their postcode. Cats all over the sides, doesn’t use gloves for some unknown reason, sprays hands with antiseptic spray but then wipes it off on her trousers/shorts, how clean! On top of this Rachel comes across as a spoilt person who is very privileged and expects people to order and deal with her disrespectful remarks and sarcastic comments 24/7. Would never order from this company due to its lack of basic hygiene, lack of customer service, disgusting comments, broken cups and choke hazards and cats practically packing the cups themselves whilst having worms. Seriously hope this business gets taken down asap, this is NOT how you run a business.

The cats have worms there’s a video please search it on TikTok. She proceeds to let them walk all over the table and roll all over where the cups are made. This is a real problem. Especially if you’re allergic to cat fur.

Absolutely disgusting vile human being: no cleanliness - Allows her animals whom have worms to walk all over her working area.
Touches her face /nose all the time and doesn’t use cleansing materials.
Is extremely RUDE to customers whom have a query. Claims to ask you to email her yet she DOESNT read her emails as said so online.
Reported this business to HMRC as she buys her cups from home bargain and sells them on at a big profit….
AVOID AGOID AVOID AT ALL COSTS!!!

Rachel is lovely makes all cups in front of you live on tiktok, I watch Rachel daily she loves to have banter due to trolls consistently degrading her due to stuff she done years ago! People forget wee all have a past. Rachel cleans cups regularly during the process. Yes Rachel has pets an has never hid that from anyone she will willing show of her cat and hamster with nothing to hide. Rachel is trying to do something good yet people will not let her past be left there. She may joke about worms in cups but if u have 2k viewers and 20 plus are all writing in comments do worms come free she laughs an agrees yes worms come free with cups no straws with cups drink from the worm its all banter to the trolls. Have the reviews here are trolls who haven't even bought a cup and are genuinely just trying to ruin her for her past.

Full of cat hairs and arrived late and broken

Absolutely smug dirty individual she thinks the sun shines out of her cups. She dint even no how to make them properly let alone sell them. Customer service is non existent. She will get closed down in the end but will somehow blame it on everyone else and say she had to close her website down due to trolls. Running back to Lucy every 2 minutes and having arguments on live yet she calls her business professional. Professional for prats more like 🤣

Ordered a cup from rachel and honestly I've not seen anything like it. You woukd get a cleaner cup off the streets.
Cat hair all over the lid the straw was covered in finger marks and grease. Her customer service is awful you make a complaint and she blocks you. So many sexural comments which are totally inappropriate for a business targeting familys ect.
Will not be ordering again and will be telling others to stay away

This woman is a prolific scammer. Please be careful who you are buying off. Her cats are in desperate need of spaying, she knew how much this operation was needed and played into peoples love of animals and scammed money for the entire operation for both cats then spent the money (gf confirmed this). Cats still not been spayed and in constant pain. Talking of the cats, Rachel has confirmed they have had an issue with worms the entire time she has owned them and she can’t get rid of them (worms seen hanging out of bums on the lives) these cats are constantly around the cups. I hate to think how many homes have been infected due to her unsanitary practices.

UPDATE : NOW CALLED HOLY COW CUSTOMS I went on to Rachelscupcustoms tiktok page as I was going to order a cup. She sat and laughed about picking her bottom and how her cats had worms and stated on live she had her woman thing on.She allowed her cat to walk over her desk where cups were being made. I took my custom elsewhere. She has a desk hoover for hoovering up glitter and calls it Gary. Shocking behaviour beware! Update: I ordered cup from another seller on TikTok and the difference in customer interaction and service was like night and day.

Have watched her make cups on lives and will ask the customer to confirm their postcode on live in-front of hundreds of people. Also very rude woman and no sense of hygiene.

I have had two orders from Rachel now, I love my products, it was great to watch them made, she makes sure you get exactly what you want, they were well packaged and presentable, I was very happy with my order.