Radiant Chain Collectibles Opiniões 58

TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I placed an order for collection and couldn’t make it, my wife went to the store to collect for me and said it was a little daunting. That all went away once she walked through the door, the owner and... Ver mais

Classificada 5 em 5 estrelas

One of the lowest-priced Korean cards in the UK, and extremely quick delivery, met the owner at the Liverpool Card Show (he had a stall). Top bloke, couldn't recommend enough.

Classificada 5 em 5 estrelas

Was reasonably priced, had more hits than expected, had fun

Classificada 5 em 5 estrelas

The cards I got from the website came professionally packaged and with speedy delivery. The main man at Radiant was really helpful and happy to answer all my questions. Great service, great product... Ver mais

Informações sobre a empresa

  1. Loja de artigos colecionáveis

Escrito pela empresa

Collectibles retailer in Preston - We offer affordable prices on all your favourite collectibles - focusing on TCG and Gaming we bring the best prices direct to you.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

58 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Good

Was reasonably priced, had more hits than expected, had fun

27 de abril de 2026
Classificada 1 em 5 estrelas

Made us feel at fault for their “error”

My partner purchased a Prismatic SPC from this vendor for £190 at a card show. The item was clearly priced at £190, the seller confirmed the price, entered it into the card machine, and the payment was successfully completed.
After my partner had left with the item, the seller followed him around the venue claiming it had been priced incorrectly and that they had made a loss. They asked for the item back and requested additional payment if we “wanted to keep it”, which my partner declined, as the purchase had already been completed at the stated price.
The seller continued to follow my partner and pursue the matter in front of other vendors and implied that we had effectively taken the item unfairly, despite the fact it had been clearly priced and properly paid for. This made the situation particularly uncomfortable.
They were also unwilling to provide an immediate cash refund and instead suggested we either return the item or he’ll “do us a favour” by paying allowing us to pay £240 (their claimed cost price), stating it was intended to be sold for £290.

While mistakes can happen, the way this was handled felt unprofessional and made the overall experience awkward and uncomfortable and has put us off attending card shows completely.

18 de abril de 2026
Opinião espontânea
logótipo da Radiant Chain Collectibles

Resposta da Radiant Chain Collectibles

A staff member had sold a Prismatic SPC incorrectly , the payment was put through and immediately raised the concern with the customer, he was still at the table whilst vending when the refund was initiated , he did not leave the table to follow anybody , we then offered the SPC for £50 under value to try to comensate for the error, a full refund was offered to and they declined saying it would take 4 working days to which a cash refund was arranged as an alternative to avoid waiting for funds.

Classificada 1 em 5 estrelas

DO NOT BUY FROM RADIANT CHAIN

DO NOT BUY FROM RADIANT CHAIN! I was the highest bidder on an ebay live stream they refused to send the item because they didn't get the price they wanted. They claim there was glitches in the stream which ebay confirmed there was not! Highly unprofessional for a business, and lets face it pretty pathetic. Even when I asked for a refund, they had the nerve to wait for ebay to force them. avoid this seller! This is the type of behaviour you expect from the odd private seller, not a business.

6 de março de 2026
Opinião espontânea
logótipo da Radiant Chain Collectibles

Resposta da Radiant Chain Collectibles

Just to clarify this customer was told along side another customer that technical issues regarding ebay had lead to 2 orders were other buyers being unable to bid, leaving a ridulously high price item to sell for nothing, I politely asked this buyer to be patient while we dealt with ebay direct and they proceed to be aggressive via messages, we have since had verification from ebay and sent the other buyers item which was was a Base set 2 vintage pack they won for £78 patience clearly paid off for the other buyer were as this buyer here won a base set charizard card for £21 and then put a refund request in after being asked to patiently wait while we clarified with ebay over there system failing This base set charizard would of been sent out yesterday if you had not put the refund request in

Classificada 5 em 5 estrelas

Everyone’s welcome

I placed an order for collection and couldn’t make it, my wife went to the store to collect for me and said it was a little daunting. That all went away once she walked through the door, the owner and staff welcomed her with open arms and guided her through the store as we were buying more.

20 de janeiro de 2026

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