Efficient order system. Order was shipped same day and received a couple of days later. Excellent service! Good product offerings, too. Check them out!
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Leia as opiniões dos outros
Ragged mountain continues to be a complete gem of a business. If you want to buy high-quality products made in America, and made in your backyard. This is the place. The service is the best you’... Ver mais
I never got my items. I emailed multiple times with no reply. No shipping confirmation
A empresa respondeu
You had exactly what I invisioned for a light fleece under a down jacket. Turned out to be great on it's own in above freezing weather as well. Slant zippered upper pocket accessable even with the sea... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de equipamentos e roupas para actividades ao ar livre
- Loja de moda infantil
- Grossista de vestuário
- Loja de calçado
- Loja de material para esqui
Escrito pela empresa
For over 40 years, Ragged Mountain Equipment has been the area’s trusted source for the highest quality outdoor hear, expert advice, and the best hand-made outdoor clothing around. But, that’s not enough for us. We want to be better. We are proud that our clothes are made right here in the USA, but we think it’s even better that we’re made next door, in northern New Hampshire, by people who love the outdoors as much as you do. Gear up. Get out. Live local.
Informações de contacto
Estados Unidos da América
- raggedmountain.com
4,4
Excelente
22 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Ragged mountain rocks
Ragged mountain continues to be a complete gem of a business. If you want to buy high-quality products made in America, and made in your backyard. This is the place.
The service is the best you’ll find anywhere.
9 de abril de 2026
Great all-around service!
Efficient order system. Order was shipped same day and received a couple of days later. Excellent service!
Good product offerings, too. Check them out!
9 de abril de 2026
It was a complicated transaction and…
It was a complicated transaction and the people at R.M. emailed me constantly with updates; they were extremely helpful.
4 de março de 2026
I never got my items
I never got my items. I emailed multiple times with no reply. No shipping confirmation
27 de fevereiro de 2026
Resposta da Raggedmountain
HI Jared - I'm very sorry for the experience you had with us, but I apprreciate your patience as we resolved the issue. As you know, we're working to improve our systems, our website, online ordering, shipping, and all that jazz, and sometimes things don't go as planned.
While we hate hearing we messed up, we appreciate the chance to make it right, and I hope we did. We'll plan to keep you posted on when we finish another batch of our kids' shirts, and we hope your next experience with us will be more in line with what we hope to offer everyone. Most sincerely - Jack
Was very happy to find 48 N.H bottle…
Was very happy to find 48 N.H bottle and beer glass was a bonus lol.great service and prices
22 de janeiro de 2026
Excellent Customer Service
I contacted RaggedMountain about the availability of a type and size of mitten that no longer appeared on their online website. Customer support checked their warehouse and there were still two mittens available in their in-store stock that matched my request. In the back and forth communication with Customer service regarding this they were always helpful and respectful. Thank you for your great support!
10 de janeiro de 2026
Resposta da Raggedmountain
Hi Jeff - thank you for the kind words. It was a pleasure to help you, I'm glad we had them in stock. As you know, we're working hard to revamp and update our website, and it's quite a bit of work (as of today, we may have 7% of our total items on our website). But either way, we're thrilled when anyone asks for a specific products of ours - there's no better compliment! :-)
We're happy to have the opportunity to help any time we can, and we appreciate your support and business!!!
Sun hoodies
Excellent experience, purchased two UFF 50 Sun hoodies for traveling in warmer climates. Arrived quickly, shipping was reasonable, Sun hoodies fit perfectly. I am looking forward to purchasing more items in the future.
30 de dezembro de 2025
Resposta da Raggedmountain
HI Bill - you spoil us with your kind words! Thanks for giving our products a try, and we plan on having quite a few more lighter-weight and summer-weight items for this summer.
I hope you and Nancy are enjoying your trip, and thank you for trusting and supporting us!
Great customer service! Great product!
My order got mixed up--sent the wrong bag in the right color--and the Ragged Mountain folks swapped it out lickety split! Both bags were very well-made, and I'm so pleased to be able to support a small business!
11 de dezembro de 2025
Resposta da Raggedmountain
HI Leslie - thank you very much for your kind words. We're proud to be a small mountain-town business (and plan to stay that way!), and we appreciate your patience when/if mistakes happen. We're not perfect, but we'll certainly make everything right whenever we can.
Thank you for your trust in us and our products, and of course for supporting us!!
Perfect for my Need
You had exactly what I invisioned for a light fleece under a down jacket. Turned out to be great on it's own in above freezing weather as well. Slant zippered upper pocket accessable even with the seat belt on. Olive color far better than expected.
12 de dezembro de 2025
Resposta da Raggedmountain
Bradley, we're glad we had what you were looking for, and we're glad the item worked out. We love the design and fit of our products - they work as well outdoors during a major hike or trek as they do on a drive to the grocery store, or even just trekking to your mailbox.
Thank you for your trust and support!
Good service
Good service, great designs and high super high quality products.
I love that Ragged’s products are made in the USA.
Thank you!
11 de dezembro de 2025
Resposta da Raggedmountain
Hi John - thank you for your review. We always appreciate hearing from our customers that we're doing the right thing the right way.
We hope to be doing even more of it all in the near future!
Ragged is the best
Ragged is awesome! One of my items wasn’t in the original package. When I reached out to them, they instantly got back to me and sent the final item. Incredible products and customer service
2 de dezembro de 2025
Resposta da Raggedmountain
Hi Haley - thank you for your understanding. We're not perfect, but we sure do try to be!
We're thrilled you like our products and people. :-)
always had great service and products.
21 de novembro de 2025
Resposta da Raggedmountain
Hi Charlie - thank you for your review. We do our best to make sure our customers have the best of what we can offer them, whether we make it ourselves or find it from some place else.
Buying With Peace of Mind
For over 16 years, I have relied on Ragged Mountain for gear and apparel. Even after moving to the desert Southwest, I still rely on Ragged Mountain to get quality-made products and excellent service. I always order with peace of mind.
25 de novembro de 2025
Resposta da Raggedmountain
Art - thank you very much for your review and kind words. We are all thrilled you still think of us in your new ... warmer ... climate (though we know it can still get pretty chilly there). We're going to be working on some new items to offer (and even bringing back some older classics), and we hope you'll give them a try when they're ready and let us know what you think. Thank you again!
Resposta da Raggedmountain
Hi Jill - we're glad you and your dog like our products! We try to make the best stuff around for everyone, whether they have two or four legs!
Terrific Dog Jackets and Service
I purchased dog jackets from Ragged Mountain. I have been using these jackets for four of my little dogs for about that many years. They are perfect. They wash very well year after year. They have fit dogs of all sizes and shapes. When I had a problem with an order, it was addressed immediately and without any hassle. I will definitely recommend this company to all of my friends and hope that they will continue to provide dog clothing.
6 de novembro de 2025
Resposta da Raggedmountain
Hi Betty - your kind works make us smile here at Ragged. We think we make the best stuff around, whether for people or pets, and we plan to keep doing the same (and even more!).
In fact, we have a few new designs of coats (for both people and pets) in the works, and we look forward to to hearing what you and your dogs think of them when they're ready.
Thank you again!
Great company and awesome products
Great company and awesome products! It's great to support local small business. This company should be nationwide.
6 de novembro de 2025
Resposta da Raggedmountain
Thanks for your comment. We're glad to hear you think we're doing something right, and we're certainly working on growing. Nationwide .. maybe some day, but for now, we have our work cut out for us. :-)
Lulu & Toby are Official Customers!
We have been happy customers for years at Ragged Mountain, and we have added our pups to your customer list! They will be sporting their new fleece coats this winter. Photo will soon be added as we had to size up and waiting for their coats to arrive. As always, customer service has been excellent!
15 de outubro de 2025
Resposta da Raggedmountain
Hi Rose - we're thrilled to have Lulu and Toby on board among our newest customers! We hope they're happy, warm, and comfortable in their jackets. Thank you for the nice review - we work hard to make sure we do the right thing the right way!
Great high visibility vest for warm to…
Great high visibility vest for warm to cool conditions where extra warmth isn’t desired. Fits well.
8 de outubro de 2025
Resposta da Raggedmountain
Hi Jameson - we appreciate your nice words. Keeping our four-legged friends safe is important to us, as is making great gear. Thank you!
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