Rapid Removal Group  Opiniões 98

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Josh the Director was efficient, excellent communication keeping us informed and updated of everything right up to the removal guys arriving at the house. The 2 men removing the one bed to one bed... Ver mais

Classificada 5 em 5 estrelas

Josh came at just two days notice and was on time and worked like a Trojan both at my storage unit and then at the other end Carefully helping us plan where to put everything He was extremel... Ver mais

Classificada 5 em 5 estrelas

Right from the beginning Jake, (the London branch coordinator), made things user friendly and efficient. We sent some pictures of the refuse we wanted collecting, and Jake got back quickly with a ver... Ver mais

Classificada 5 em 5 estrelas

The team were absolutely brilliant from start to finish. Josh and his colleague packed up my whole 2 bedroom flat so quickly and carefully and made what could have been a really stressful day feel eas... Ver mais

Informações sobre a empresa

  1. Empresa de mudanças
  2. Acção de despejo
  3. Transporte e armazenamento de móveis

Escrito pela empresa

Rapid Removal Group is a London based domestic and office removal company. we offers fast, safe and organised removals at a professional level with competitive prices.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

98 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Great service, can’t recommend enough

I booked Rapid Removal Group for an upcoming move I was doing. Josh made it very easy to set up the initial booking and was helpful when I had to reschedule it. On the day of the move, I was very stressed as I still had quite a lot of packing to do and I had misplaced the tool to disassemble my bed frame. However, Josh and his colleague Jay were really great and made everything a lot easier. They arrived on time and moved everything I had already packed safely and quickly. Then, once done, they disassembled the bed frame and helped me pack up the other items I hadn’t yet sorted. They were really quick with unloading, were safe with transporting fragile items, and reassembled my bed for me. Also, they were both just great to chat with, lovely guys, couldn’t recommend them enough.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding!!!

I have used this company before and as before I was not disappointed. Asher and Josh moved my possessions with ease and care. I would definitely recommend this company. Highly recommended.

2 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent guys

Excellent guys. I will hire them anytime I need moving house or items. They were thoughtful and careful, all my things well in place. Highly recommend!

24 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Repeat customer

Used this service many times. Yet to have a negative thing to say.

Can’t argue with the price and they’re always both professional and reliable.

11 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Home Removal…

Both Asher & Josh arrived on time and worked non stop to relocate all items. They were polite, respectful and most importantly tidy. Would absolutely recommend them 100%.

10 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

absolutely unmatched experience!!

absolutely unmatched experience!!! Very professional, easy to communicate with and Joshua was a pleasure to work with , Will definitely be using them again for the future and recommending onto friends and family !!!

5 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Really poor service

Really poor service, they sub contracted my job without telling me, broke my tv and won’t take responsibility, claiming they have Insurance yet no money has been repaid.

Josh the owner is incredibly rude and confrontational.

AVOID.

UPDATE: In relation to the comment below, i think it's now important to point out the fact this company consistently lied to me, for example, they are stating below we were made clear of the fact it was an outsourced job. This is a complete lie, at no point were we made aware this was the case otherwise we would not have proceeded. Additionally, the £500 compensation was not promptly paid. It took nearly 2 months to receive only £500 when the replacement TV cost was £1000. Another lie this company will tell you is they have insurance. They most certainly do not.

27 de novembro de 2025
Opinião espontânea
logótipo da Rapid Removal Group

Resposta da Rapid Removal Group

Hi Harry

Thank you for taking the time to share your feedback. We are sorry to hear that you feel disappointed with your experience.

To clarify, due to an exceptionally busy period over the festive season, your move was carried out by a subcontracted team. This was communicated in advance. Unfortunately, a television was damaged during the move. The subcontractor confirmed that the damage occurred while handling the item; however, due to the condition of the packing, they declined liability under their insurance policy.

We are fully insured, and we have already provided you with evidence of our coverage, which includes £10,000 for goods in transit. The only reason we did not pursue that route is because we were not responsible for the damages.

Nevertheless, we issued a goodwill payment of £500.00 as a gesture of fairness and to bring the matter to a prompt resolution once and for all.

We take all feedback seriously and regret that you feel dissatisfied with the interaction. Our intention is always to provide a professional and respectful service, and we remain committed to improving wherever possible.

Many thanks

Classificada 5 em 5 estrelas

Amazing service

Amazing service, clear updates on arrival and the team even came back to help me assemble my bed when I couldn’t find the screws during their initial visit. I would definitely recommend their service.

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Josh came at just two days notice and…

Josh came at just two days notice and was on time and worked like a Trojan both at my storage unit and then at the other end

Carefully helping us plan where to put everything

He was extremely polite and very hard working and fast and efficient and very careful with anything marked delicate

I would highly recommend this company and the price was very reasonable too

8 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The best movers!

Josh and his team are amazing! The best movers. I highly, highly recommend them. They were so kind, quick and thoughtful. Every aspect of the move was easy with them. Very communicative and efficient booking. Everything was transported safely and swiftly. They went above and beyond and had everything in place and assembled in my new flat in no time. Book them!

24 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Best service I’ve used, they came early and the service was extremely excellent. Thanks to them moving was very smooth for me. I will recommend them for anyone looking to move.

14 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Joshua and Andre were fantastic

Joshua and Andre were fantastic. Got the move arranged 2 days in advance, there was a slight delay on the day as their previous job over ran but that was communicated clearly.
They were friendly and professional, and handled my stuff with the utmost care.
We were done in an hour and a half. 10/10 I would not use any other removal company.
Thanks again guys, all the best

31 de outubro de 2025
Opinião espontânea

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