Rapid Road Help Opiniões 

46
TrustScore: 4 em 5

4,0

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Classificada 5 em 5 estrelas

Following a fIat tyre and over 7 hours of no resolution of my tyre being repaired or my vehicle being recovered I made the decision to call a mobile tyre company. Being a woman, alone and vulnerable... Ver mais

Classificada 1 em 5 estrelas

Be aware that these people do not provide the service. They operate a WhatsApp group that contacts sub-contractors to arrange service. You then have to pay the sub-contractor personally when they co... Ver mais

Classificada 5 em 5 estrelas

After waiting over 4 hours for the AA to do nothing and my phone about to die (literally on 6%) I called and explained what was going on. I was dealt with very quickly and was reassured that someone w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Immediately answered the phone, booked me in with someone who was only 15 minutes away. The chap who turned up solved my issue in a very professional manner. I was highly impressed with the service.... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

At Rapid Road Help, we are a trusted provider of Roadside Assistance services across the UK. Although we’ve just recently established our online presence, our team brings years of experience in the car recovery industry, ensuring that every customer receives quick, reliable, and professional assistance when they need it most. We understand how stressful it can be to experience a breakdown or vehicle issue, which is why we are committed to providing fast, effective solutions with a response time of under 30 minutes. Whether you’ve run out of fuel, need a jumpstart, or require a tow to a nearby garage, we’re here to help—24/7, no matter the situation. Our services include: Car Recovery & Towing: Fast and reliable recovery for your vehicle, whether it’s broken down or involved in an accident. Fuel Drop-Off: If you’ve run out of fuel, we’ll bring the fuel to you, so you can get back on the road without delay. Jumpstart Services: We’ll get your car started again if the battery’s dead, so you’re never left stranded. Although we are a newly online-focused company, Rapid Road Help has been delivering exceptional service in the car recovery industry for years. We have built a reputation for our trustworthy, dependable, and professional approach to every job we take on. We aim to build a solid, long-lasting relationship with our customers, ensuring they always know who to call in an emergency. With Rapid Road Help, you can be confident that you're in good hands.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

46 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 33% das suas opiniões negativas

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4,0

Todas as opiniões

(46)

28 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Following a fIat tyre and over 7 hours…

Following a fIat tyre and over 7 hours of no resolution of my tyre being repaired or my vehicle being recovered I made the decision to call a mobile tyre company. Being a woman, alone and vulnerable this wasn’t an easy decision as I’ve never had to use a mobile tyre company before. I spoke to several companies who I felt were very over priced and showed no compassion of my situation. I finally spoke with a company called was Rapid Recovery who immediately put me at ease, the fitter stayed in touch with me until he arrived to change my tyre. He was exactly that ‘Rapid’ within 20 minutes I was on my way home. The tyre fitter even messaged me to ensure that I had got home safely.
Thank you for being so trustworthy and honest. I’d been left in a really bad situation without you I don’t know what I would have done. I can’t recommend you enough🙏🏽Thank you again.

22 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Be aware that these people do not…

Be aware that these people do not provide the service. They operate a WhatsApp group that contacts sub-contractors to arrange service. You then have to pay the sub-contractor personally when they come to you. So you’re paying for a WhatsApp message. I had a blown out tyre on a motorway, was terrified and desperate (as the man taking my call clearly knew). The price for the WhatsApp message? £700. Plus £190 for the recovery driver (who was lovely). This had never happened to me before and I paid but when the recovery man told me he was only getting £190 I was furious because I had obviously been taken advantage of. I tried to reason with them the next day but they defended it. If you’re contemplating using this service, know you are dealing with unethical bad operators and frankly horrible human beings. Go elsewhere. Oh, and to Rapid - don’t bother with your platitudes - you’re rogue traders and there is NOTHING you can say to justify what you did to me.

18 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers

Scammers - took 240 from me and the actual service should only have been 180, they preyed on me because i was a scared woman on the motorway

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very quick and friendly service.

12 de maio de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for your kind words! 😊 We’re glad we could provide a quick and friendly service for you. We really appreciate the recommendation and are always here if you ever need us again! 🚗💨

Classificada 5 em 5 estrelas

Vehicle recovery services

Initially had a small hiccup with the requested invoice for the vehicle recovery, but was promptly solved today by the business owner personally, with a personal apology over the phone.

2 de maio de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for your updated review, we really appreciate it. 🙏

We sincerely apologise again for the delay with the invoice. We’re glad the issue was resolved promptly and that we could sort everything personally for you. Thank you for your patience and for choosing Rapid Road Help. 🚗💨


Kind regards,
Rapid Road Help

Classificada 5 em 5 estrelas

Great service

Great service, reasonable price, khan was very professional, would recommend, response was quick for recovery.

3 de maio de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for the great feedback, we really appreciate it! 🙌

We’re glad Khan was able to provide a professional and quick recovery service at a reasonable price. Thank you for choosing Rapid Road Help and for recommending us. Stay safe on the roads! 🚗💨

Classificada 5 em 5 estrelas

I was really sick with a puncher

I was really sick with a puncher , and these. Guys was a really big help, and got me sorted . They were very perlite. Would I use them again. Yes I would.

18 de abril de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for your kind words! We’re glad we could get you sorted quickly and safely. Our team always aims to provide fast and polite service when it’s needed most. We really appreciate your support and look forward to helping you again if you ever need us.

Classificada 5 em 5 estrelas

Prompt

Prompt. On time for the car running on arrival then followed me home to make sure I arrived OK. Friendly service. Would recommend

15 de abril de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for the great review! We’re glad we could get your car running quickly and make sure you got home safely. Really appreciate the recommendation—always here if you need us again! 🚗💨

Classificada 5 em 5 estrelas

Excellent services…

Anis and Nasar have just dropped me back at my home, after a stressful afternoon, with no answer from either RAC or AA, and 2 other local firms.
Polite from the first call, to arrival and drop off. Would definately recommend.
Very grateful.
Beccy

8 de abril de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you so much for your kind words, Beccy—we really appreciate it!

We’re glad Anis and Nasar could step in and get you home safely after such a stressful situation. Providing a fast, reliable, and friendly service when others can’t is exactly what we aim for, so it means a lot to hear this.

If you ever need us again, we’re always here to help. Thanks again for the recommendation! 🚗💨

Classificada 5 em 5 estrelas

Had a flat tire Sunday evening

Had a flat tire Sunday evening, everywhere else was shut, they came within an hour, very friendly and professional and 10 minutes later had a new tire and was back on the road. Really can't complain with the service at all.

22 de fevereiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for the great review!

We’re really glad we could get to you quickly and have you back on the road in no time, especially when everything else was closed. That’s exactly what we’re here for.

Appreciate the kind words about our team—if you ever need us again, we’re always ready to help! 🚗💨

Classificada 5 em 5 estrelas

Needed a recovery for my motorcycle

Needed a recovery for my motorcycle, driver arrived within an hour, and helped me with my bike getting home. Everything went smoothly

31 de janeiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for your review!

We’re glad we could get to you quickly and make sure both you and your bike got home safely. Great to hear everything went smoothly—that’s exactly the service we aim to provide.

If you ever need us again, we’re always here to help! 🏍️🚗💨

Classificada 5 em 5 estrelas

Couldn’t recommend enough

Initial call the handler was very patient and helpful, and gave me a price and solution quickly. The wait for the call out repair was only 20 minutes and this was handled quickly and professionally. Couldn’t recommend enough.

20 de fevereiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you so much for your kind words!

We’re really pleased to hear our team was able to assist you quickly and make the whole process smooth from the first call to the repair. Providing fast, professional service is exactly what we aim for.

We truly appreciate the recommendation—if you ever need us again, we’re always here to help! 🚗💨

Classificada 5 em 5 estrelas

Classic Tale

Classic tale, flat tyre on the motorway, nighttime, raining and my breakdown service failed me. Rapid road help did exactly what they promise, 30 mins on site from phone call, 20 mins to change tyre on the hard shoulder then on our way. Quite a relief!

12 de fevereiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you for the great review!

That’s definitely a tough situation to be in—motorway, rain, and at night—so we’re really glad we could get to you quickly and get you safely back on your way.

This is exactly what we aim for: fast response and efficient service when it matters most. Appreciate your kind words, and we’re always here if you need us again! 🚗💨

Classificada 1 em 5 estrelas

DO NOT USE THIS COMPANY.avoid at any…

DO NOT USE THIS COMPANY.avoid at any cost.my daughter was stuck in alton with 2 blown tyres.found these who state they are rapid.2 hrs later and numerous calls being mucked about the turn up took 5 mins to put 2 new tyres on.following day had to take car to another garage who told us they put the wrong size tyres on and had to pay out for 2 more tyres even though we told them the right size.forward to today i have been trying the number everytime says its busy,like im blocked,even email pings back failed.paid these £590 to not even do job properly.i will be taking this further to ensure my daughter gets her money back.told me they would give refund that was paid to them which they have apparently but couldnt even send email receipt dispite asking several times.promised several times if the 3rd party company they used didnt give refund that they would and they would chase them for it.all changed and only given refund that they took,which they supposedly refunded.cant dispute charged to 3rd party they used with bank have to go through citizens advice which would cost us court cost.well done rapid road help,what a scam company.i repeat DO NOT USE!!!!!

6 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Scammers trying to pretend they are a…

Scammers trying to pretend they are a legitimate company. avoid avoid avoid!

5 de fevereiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Hi, we take feedback like this very seriously, however we have no record of your name or any job matching this experience.

We are a legitimate business providing roadside assistance across the UK, and our many genuine customer reviews reflect the level of service we deliver every day.

If you believe this review has been left in error, please contact us directly so we can investigate and resolve any concerns.

Classificada 5 em 5 estrelas

Excellent service

Answered phone immediately, and guided me through the details. Was able to arrange recovery with wait of around 30 minutes - a nearby company quoted a 4 hour wait. Recovery driver was polite and took good care of the vehicle.

3 de fevereiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you so much for your kind words and for taking the time to leave us this review. We’re really pleased to hear that you were happy with our fast response and the service provided by our driver. Your support truly means a lot to us, and we’re always here whenever you need us. 🙏🚗

Classificada 5 em 5 estrelas

Great service!

So friendly! Arrived very quickly and great pricing. Touch wood I don’t break down again… but if I do will defo use them again! Thank you!

17 de janeiro de 2026
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you so much for your lovely review! We’re really happy to hear you were pleased with our quick response, friendly service, and fair pricing. Hopefully you won’t need us again anytime soon 🤞—but if you do, we’ll always be here for you. Thank you for choosing us! 🙏🚗

Classificada 1 em 5 estrelas

How have they got positive reviews

How have they got positive reviews. I paid a £440.00 deposit waited 4hr and was told that the first van had broken down and then the 2nd van they set to a located that was 2hrs away from where i was.By this time it was 10pm and i had my daughter with me. Which meant i have to call for a lift and leave the car abandond over night to sort out in the morning. And now the phone number does not work. It just rings busy the whole time. Total scam. Please please avoid at all costs.

13 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service 5*

Immediately answered the phone, booked me in with someone who was only 15 minutes away. The chap who turned up solved my issue in a very professional manner.
I was highly impressed with the service.
Breakdowns can be stressful but the service and professionalism made me feel at ease.

18 de dezembro de 2025
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you so much for your amazing 5⭐ review! We really appreciate you taking the time to share your experience. We’re glad we could respond quickly and get someone to you within 15 minutes. It’s great to hear that our driver handled everything professionally and helped put you at ease during a stressful situation. Your support means a lot to us, and we’re always here whenever you need us. 🙏🚗

Classificada 5 em 5 estrelas

Following an accident that left myself…

Following an accident that left myself and my mother very shaken we were in need of emergency recovery. The recovery company were fabulous they responded quickly and kept us updated. Recovery was within estimated time. We were recovered home with a great driver. If you need recovery I would highly recommend.

12 de dezembro de 2025
Opinião espontânea
logótipo da Rapid Road Help

Resposta da Rapid Road Help

Thank you so much for taking the time to leave this review. We’re really sorry to hear about the accident and understand how shaken you and your mother must have felt at the time.

We’re glad we could respond quickly, keep you informed, and get you home safely. Our drivers always aim to be calm, supportive, and professional in stressful situations, so it’s great to hear this came across.

Thank you again for recommending us — it truly means a lot to the whole Rapid Road Help team. Stay safe and we’re always here if you ever need us again.

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