Rare London Opiniões 

572
•
TrustScore: 2.5 em 5

2,6

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I ordered the same dress in two sizes to find the right fit, and kept (and paid for) one of them. When I came to return the other, unworn with all tags attached, I was about a week outside the ret... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Purchased a dress and unfortunately there was an extremely strong smell on the item. I was disappointed, and arranged to return the item. After reaching out to the customer service team a full ref... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Shipping to the US quicker than expected! I ordered 2 dresses for an upcoming fall wedding. One dress fit well through main body, but straps were unfortunately too long (Brown Burnout Maxi Corset Dres... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Terrible customer service! Ordered a dress online & they don’t offer refunds. Do not order from here, clothes are cheap quality. Sizing is off, runs really small. Need be size 6 to fit into dresse... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. também em
  3. Fornecedor de vestuário
  4. Loja de roupa
  5. Loja de roupas para ocasiões formais
  6. Loja de vestidos

Sobre Rare London

Escrito pela empresa

We are Rare London.

A design-led womenswear brand that is dedicated to bringing affordable luxury garments to our customers and stockists. Rare in name, Rare by Design. Our dedicated in-house design team curates quality garments from heritage styles to statement-trend pieces. We continue to be ahead of the curve to bring our customers and stockists the latest style and standout bestsellers.

Established in 2002, our brand is known for its quality occasionwear and partywear. We are here to cater to the bold with products that stand out from the crowd, like our customers, we are always here to make a statement with feminine silhouettes and bold style. We are here to empower - making all of our customers look and feel they're most confident.

For our latest looks and inspiration follow us @officialrarelondon on Instagram #STYLETHATSRARE

Designed to be Rare, Styled to be statement!


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

572 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(572)

30 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Does anyone know anyway to contact this…

Does anyone know anyway to contact this company? I placed in order on 12th July, had an email saying it was out for delivery on 18th July and still nothing. I’ve messages on Facebook and on the website but still not contact. First time I’ve ordered from them and I have lost all hope over ever receiving my order. Bitterly disappointed and upset to have lost money.

8 de agosto de 2023
Opinião espontânea
logótipo da Rare London

Resposta da Rare London

Hi, please contact customer.service@rarefashion.co.uk regarding any issues. Thank you

Classificada 1 em 5 estrelas

I didnt receive a confirmation email…

I didnt receive a confirmation email once I made the order, I had to contact customer service to confirm my pre-order. Once the dress arrived it was torn and not in good condition. The return process was the worst, I had to arrange my own postage which I paid £6.99 + the £3.50 i had to pay for delivery so I wasted nearly £10 on postage. Wont be buying from there again

10 de julho de 2023
Classificada 1 em 5 estrelas

Items still haven't arrived after 4 weeks

I ordered 3 dresses on 29th June and none have arrived. I have contacted customer services and no-one has come back to me despite chasing. Please be very cautious about ordering with this customer as I have waited nearly 4 weeks with no purchases arriving despite paying for 5-8 days postage. Not impressed with the lack of NO communication.

29 de junho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bad experience

I’ve never received my order.
I paid to be delivered within 5 days max but 8 days passed and nothing.
They give me a tracking number but it’s written that my parcel has been collected but that’s it.
Customer don’t care

2 de julho de 2023
Classificada 1 em 5 estrelas

worst experience ever

worst experience ever. will never be ordering from this site again. it’s not even worth my sending the item back and getting a refund that’s how much i don’t care to deal with this team again.

29 de junho de 2023
Classificada 3 em 5 estrelas

Paying such a large import tax and…

Paying such a large import tax and paying the delivery too! I thought this would include the taxes! The dress was 80 Euros,plus delivery 16.50 and another 35.90 import charges! Would never order again! The dress was nice, but all the Extra charges has put me off ordering again! Companies like ASOS and Next and New look,pay those charges!!!

20 de junho de 2023

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