Rawlings Opticians & Hearing Care Opiniões 

1674
•
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

I am new to Bookham and needed my eyes tested, i found Rawling Opticians really great. The took time to explain the various test , they had a great selection of frames, gave me different options as i... Ver mais

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Classificada 5 em 5 estrelas

I attended the hearing clinic for a micro-suction and review of a hearing problem identified in a previous enhanced hearing test. I was impressed once again by the knowledge of Michael and his abili... Ver mais

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Classificada 5 em 5 estrelas

I took my dad for an ear wax removal, they were very quick and efficient, putting my dad at ease from the time he walked in the door. Lovely, positive staff.

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Classificada 5 em 5 estrelas

All staff, at all levels, are always very welcoming, friendly and helpful. I've been having problems with my glasses and made several visits to Rawlings Purley branch recently. The staff have consiste... Ver mais

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Informações sobre a empresa

  1. Grossista de óculos
  2. também em
  3. Audiologista
  4. Loja de aparelhos auditivos
  5. Optometrista

Escrito pela empresa

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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4,9

Todas as opiniões

(1674)

436 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

The Great turn around …

Once i saw the Optician the experience was exceptional she was very welcoming showed interest gave the opportunity for me to express any difficulties that i have been faced with i could not praise Pricilla enough however the Manat the reception desk was quite rude und very rude if it want for other staff members i could have very easily have abandoned this appointment
A gold star to the rest of the test of the team just one vad apple which needs to be removed

Patricia Henry

2 de novembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Positive visit with friendly staff

I took my dad for an ear wax removal, they were very quick and efficient, putting my dad at ease from the time he walked in the door.
Lovely, positive staff.

29 de outubro de 2026
Opinião espontânea
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Resposta da Rawlings Opticians & Hearing Care

Great to hear, thank you Donna! So pleased the team at Chandler's Ford were able to help your dad with everything.

Classificada 5 em 5 estrelas

great service

I am new to Bookham and needed my eyes tested, i found Rawling Opticians really great. The took time to explain the various test , they had a great selection of frames, gave me different options as i needed something specific for work usage vs regular varifocals. the customer care is phenomenal . its easy to book in appointments and they are very adaptable to your specifics needs

23 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Thank you so much for choosing Rawlings Jen! Really appreciate you taking the time to leave such kind feedback for the Bookham team.

Classificada 5 em 5 estrelas

A truly professional escperience

I attended the hearing clinic for a micro-suction and review of a hearing problem identified in a previous enhanced hearing test.
I was impressed once again by the knowledge of Michael and his ability to explain clearly and simply the potential issue with my hearing loss. His thoughts on the most likely solution that ENT would follow proved to be correct.
All in all I am very please with the way my appointment went.

16 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

So pleased everything went so well Duncan! You were in very safe hands with Michael, thank you for the 5-stars.

Classificada 5 em 5 estrelas

Extraordinarily excellent service

I like to wait to give a review for a service that could have long lasting effects.

I've been using Rawlings for over a year now and can confirm their consistency in providing an excellent service. As I've had wax removal each time, I can state with confidence that they know what they are doing and my doctor has confirmed no damage caused by the appointments, it has been entirely beneficial.

It is always a very warm, friendly and caring atmosphere with no pushy pitching for unneeded extras. The staff are well trained or those being trained shown patience and understanding.

A store that cares about the customer and still shows extraordinary knowledge and professionalism, one of the rare gems in the Winchester Highstreet.

They have continued to be accommodating to appointments that need shifting or at shorter notice. I was recommended to use them by my mother who noted they were closer and she went to them for eye tests/glasses.

I would certainly recommend them to anyone who needs wax removal, though would advise them to go with the annual plan (which having been offered) has worked out massively cheaper than individual consultation appointments/procedures would have been.

4 de julho de 2026
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Resposta da Rawlings Opticians & Hearing Care

What lovely feedback thank you so much! It is especially nice as this is a considered and thought out review, that highlights how consistant the team are.

Classificada 5 em 5 estrelas

All staff

All staff, at all levels, are always very welcoming, friendly and helpful. I've been having problems with my glasses and made several visits to Rawlings Purley branch recently. The staff have consistently taken me seriously, been generous with their time, gone 'the extra mile' and solved the problem, all at no additional charges. Wonderful and very much appreciated. The Manager being particularly understanding and helpful. A big thank you.

16 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Matt and the team at Purley are wonderful, so thank you for noticing Sally! We really appreciate you taking the time to share your experience.

Classificada 5 em 5 estrelas

A successful visit to Rawlings Hedge End

David and I, having attended Rawlings in Winchester for many years, have recently decided to use Rawlings at Hedge End due to the location being nearer where we live and easier to reach due to mobility issues. Both of us underwent annual eye tests with Shin Tang and found her approach both caring and competent, with time to discuss any questions we raised. Lenses and frames were undertaken with Natasha whose patience and attention made the experience both comfortable and unhurried. In short, we both found that the staff we encountered, their courtesy and friendly approach made for a welcoming and efficient visit. We have appreciated the service that Rawlings at Hedge End gave to us. Thank you all!

23 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Thank you for your continued support to Rawlings! I'm so pleased Hedge End offered the service you had become accustomed to at Winchester. We really appreciate the kind words and 5-stars.

Classificada 5 em 5 estrelas

I attended my 3rd appointment at the…

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of ease and efficiency. I would recommend a visit if Rawlings of Winchester is your chosen specialists .

6 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Thank you so much for the recommendation James! Patient recommendations are so important to us as an independent so we appreciate every one.

Classificada 5 em 5 estrelas

Very pleased with the way Ev dealt with…

Very pleased with the way Ev dealt with correcting the first set of lenses which didn’t work for me.
I ordered another pair with new frames and she made sure the lenses were correct first time.
Friendly, professional service. Thanks Ev

29 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Great to hear Elizabeth! Thank you so much for leaving us a 5-star review.

Classificada 5 em 5 estrelas

Recommended - honest and transparent

My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and thorough in his examination taking time to explain our options regarding the continued use of our existing hearing aids. Mike was refreshingly honest and transparent.

We decided to have the Enhanced Eye Test. Although this didn't identify any issues that needed to be addressed, it was worthwhile and provided peace of mind at a reasonable cost (£35).

Highly recommended.

30 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Thank you for choosing Rawlings Richard! So pleased Mike was able to help with everything and really appreciate the 5-stars.

Classificada 5 em 5 estrelas

Vast improvements after repair and update

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a year ago. This may be due to a firmware update that came whilst they were being fitted.

29 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Glad we could help with everything Timothy! Thank you for leaving your kind feedback for Mike.

Classificada 5 em 5 estrelas

An excellent service

An excellent, friendly service from Kim. Many thanks

1 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Thank you for your kind review and 5-stars!

Classificada 5 em 5 estrelas

From the moment you walk in

From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is great with all checks being carried out professionally.

1 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Thank you Steven, this is exactly the review we love reading! Really appreciate you taking the time to leave it.

Classificada 5 em 5 estrelas

Trusted and long established local eye care

Mehdi and the team in the Winchester branch really guided me through the changes in my eye sight prescription. I was given professional care and advised on the cost effective options going forward.

2 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Perfect, that's what we like to hear! Thank you so much for taking the time to leave a review and giving us 5-stars.

Classificada 5 em 5 estrelas

Excellent personal service

Excellent personal service and complete eye health check including NHS eye test with no rush. Personal requirements for glasses catered for.

2 de outubro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Lovely review, thank you so much! Glad the team could help with everything.

Classificada 5 em 5 estrelas

The Lymington branch.

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it when you go,will save a lot of £.if you need frequent wax removal. Highly recommend the Lymington branch.

30 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

The hearing plan is a great cost effective approach to your hearing care so well done for signing up Imogen! Thank you for the kind review as well.

Classificada 5 em 5 estrelas

Great service at Lymington

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hearing aid problem. I was able to go on holiday with all problems sorted.

25 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Glad we could fit you in and get everything sorted Des! Hope you had a lovely holiday.

Classificada 5 em 5 estrelas

Been to Rawlings since 1959

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired.
All have been very helpful explaining any changes in my eyes. Always found everyone very pleasant & helpful from the moment i made my appointment. I would not hesitate to recommend.

18 de agosto de 2026
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Resposta da Rawlings Opticians & Hearing Care

Firstly, thank you for your continued loyalty Amelia! Secondly, thank you for taking the time to leave us this kind review after all this time, really appreciate the recommendation.

Classificada 5 em 5 estrelas

Patient, kind and exceptional aftercare

I bought Tomato glasses for my 5 year old son from Rawlings Opticians in Croydon and have been really impressed with the service, both during the initial fitting and afterwards.

Choosing glasses with him wasn't straightforward — he didn’t want to sit still and had little interest in trying frames on. I was starting to feel stressed, but the staff completely changed the atmosphere. They were patient, warm and funny, put both of us at ease, and helped us make the right choice without making the experience feel pressured.

The aftercare has been just as good. Since purchasing them, my son has damaged the glasses twice: once, a lens came out, and another time, the nose pads broke. Both times, his dad walked in, and the team sorted them out for us.

That level of service is especially appreciated when buying glasses for a young child, because you know accidents will happen! I’ve felt very well looked after from purchase through to repairs and would happily recommend Rawlings Croydon to other parents.

19 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

This is such a wonderful review and makes me proud to be a part of the Rawlings team! Well done to the team at Croydon and thank you so much for sharing your experience Tori.

Classificada 5 em 5 estrelas

Totally good


Totally good
On time very thorough and informative
Very pleasant optician kind thoughtful and informative.

23 de setembro de 2026
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Resposta da Rawlings Opticians & Hearing Care

Great to hear, thank you Alice!

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