The Hearing Care Partnership Opiniões 1818

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have just had my final fitting, Such care has been taken to ensure that the aids are comfortable, and the volume at the perfect level. I don't know I am wearing them. My care package which allow... Ver mais

Classificada 5 em 5 estrelas

Quais was nothing short of outstanding in the level of care, concern and professionalism he showed in helping my mother in law with her hearing aids. I called him at short notice because she was strug... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Celeste is professional, caring and friendly. She explains everything so clearly and thoroughly, always taking care that the client is guided through the hearing test and is given information about th... Ver mais

Classificada 5 em 5 estrelas

It has been fantastic working with Tom to arrange a new pair of hearing aids for my grandfather. He has been incredibly helpful and patient throughout the process. Tom, thank you for all your supp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. Audiologista

Escrito pela empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Informações de contacto


4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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3 estrelas
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1 estrela

Respondeu a 83% das suas opiniões negativas

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Classificada 5 em 5 estrelas

Celeste is professional

Celeste is professional, caring and friendly. She explains everything so clearly and thoroughly, always taking care that the client is guided through the hearing test and is given information about the hearing aids.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have just had my final fitting

I have just had my final fitting, Such care has been taken to ensure that the aids are comfortable, and the volume at the perfect level. I don't know I am wearing them.
My care package which allows for additional visits for check ups and hearing tests free of charge, will mean the exceptional care I have received will continue for the next five year
Faye Anderson
Bishops Waltham

9 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quais was nothing short of outstanding…

Quais was nothing short of outstanding in the level of care, concern and professionalism he showed in helping my mother in law with her hearing aids. I called him at short notice because she was struggling to hear and feeling very isolated as she had just moved into respite care. His schedule was full but instead of saying ‘computer says no’ he came out to the care home on a Saturday morning - he doesn’t usually work weekends - to reset the hearing aids and give my mother in law her hearing back. We are so grateful! Quais went above and beyond and his employers should be super proud of him. A huge thankyou from the whole family!!

11 de abril de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about the exceptional care and professionalism Quais provided in helping your mother-in-law with her hearing aids! It's heartwarming to know he went above and beyond to ensure she could hear comfortably. Quais and the team will be delighted to hear your lovely feedback. Thank you from all of us for taking the time to share your experience!

Classificada 5 em 5 estrelas

It has been fantastic working with Tom…

It has been fantastic working with Tom to arrange a new pair of hearing aids for my grandfather. He has been incredibly helpful and patient throughout the process.

Tom, thank you for all your support! It has truly made a meaningful difference to our family.

1 de janeiro de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about the positive experience you had working with Tom to arrange new hearing aids for your grandfather. Tom and the team will be delighted to hear your feedback. It's heartwarming to know that we've made a meaningful difference to your family. Thank you for sharing!

Classificada 5 em 5 estrelas

Excellent ear wax removal service

I had my ear wax removed by Julia and she was amazing. She was patient, very nice, explained everything in detail and she did a fantastic job. I definitely recommend getting your ear wax removed here.

7 de abril de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear you had such a positive experience with Julia during your ear wax removal! It's great to know she took the time to explain everything and did a fantastic job. Thanks for recommending us! If you ever need our services again, we'll be here to help.

Classificada 5 em 5 estrelas

It has transformed my life

Having experienced gradual hearing loss over several years, I finally got tired of having to ask for conversations to be repeated and of not being able to appreciate entertainment unless it was at an absurdly high volume. However, the prospect of having a hearing aid fitted was still a daunting prospect when I made an appointment with hearing aid audiologist Florence Prosser, of The Hearing Care Partnership, at Arbuthnot Opticians, Barry. To my immense relief, the whole process was a dream. From the start, Florence made me feel welcome and relaxed; she explained each step of the proceedings in such detail and with such ease, that any doubts I had vanished immediately. Now, having worn my hearing aid for a month, I regret not taking the plunge sooner. It has transformed my life. I know that I made a wise choice in choosing The Hearing Care Partnership and I would recommend them without hesitation.

10 de março de 2026
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Resposta da The Hearing Care Partnership

We're delighted to hear about your positive experience with Florence at The Hearing Care Partnership. It's fantastic to know that your hearing aid has transformed your life! Your recommendation means a lot to us, and we're thrilled that you feel confident in our services. If you ever need further assistance or support, just let us know. We're here to help.

Classificada 2 em 5 estrelas

Disappinting service

Since I got my hearing aids in 2022 they have worked fine. My issue is that unless I call to arrange my 6 monthly service or my annual hearing assessment appointments, they don't happen. But now, way before my package comes to an end they want me to book an appointment to see what new hearing devices they can make more money from me.

30 de março de 2026
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Resposta da The Hearing Care Partnership

Thank you for your feedback. Having reviewed the setup of the recalls on your account, there appears to be no reason why you would not have received recall reminders during 2025, so we’re sorry if these did not reach you as expected. We have now added another recall to your file which should ensure you remain on your usual 6-monthly appointment cycle going forward.

The recent invitation you received was not intended to encourage you to purchase new devices. These appointments are routinely offered to check that your hearing aids are working correctly and, if needed, to send them to the manufacturer for a service. Regular servicing can help maintain performance and prolong the life of the instruments.

We appreciate you bringing this to our attention and are always happy to assist if you would like us to check your recall preferences or arrange your next routine appointment.

Classificada 5 em 5 estrelas

Highly Recommended…

Such a warm and professional welcome from Faisal. My hearing test was straightforward and the results well communicated to me.. my 3 year old hearing aids were set up for me and they performed the best they have been since I bought them thank you so much Faisal.

27 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about the warm welcome and professional service you received from Faisal during your visit with us. It's wonderful to know that your hearing test went smoothly, and your hearing aids are performing better than ever. Faisal and the team will be delighted to hear your feedback. Thanks for taking the time to share your experience!

Classificada 5 em 5 estrelas

Brilliant care, brilliant hearing aid, zero tinnitus

This was my first step into the hearing aid world and I was extremely grateful to find the right person to help me find my way. I had a couple of discussions with Josh who was extremely helpful, patient, knowledgeable and professional. I am now the happy owner of a very neat hearing aid, it works brilliantly, but the best thing about it is that it has completely blocked out the tinnitus !!! It is a miracle!! I can't quite believe it after suffering years of constant screaming in my ear. Thank you so much, 10 stars..........

24 de fevereiro de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with Josh and how well your new hearing aid is working for you! It's fantastic that it has helped with blocking out the tinnitus. We're so grateful for your kind words and we'll be sure to pass along your feedback to Josh and the team. If you need any further assistance, just let us know. Enjoy the clarity of sound!

Classificada 5 em 5 estrelas

Excellent service.

I would like to take this opportunity to thank Elaine Clifford my audiologist who has given me such great advice, from the initial hearing test to the day I collected my new earring aids.
The after service as so for been excellent nothing is to much trouble.
I now feel so much more confident when joining in a conversation.
Would definitely recommend The Hearing centre..

18 de março de 2026
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Resposta da The Hearing Care Partnership

Thank you so much for your lovely review! Elaine and the team here at The Hearing Centre are thrilled to hear about your positive experience. We're delighted to hear that Elaine was able to help you feel more confident in conversations. We appreciate your recommendation and we're here whenever you need us.

Classificada 5 em 5 estrelas

Highly recommended professional assessment and advice.

The hearing assessment this morning was highly professional and thorough. Shellie was excellent and very knowledgeable. Every aspect of the assessment was clearly explained and the results were communicated effectively. Would recommend an assessment without reservation. Many thanks.

17 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience, thank you for sharing! Shellie and the team will be delighted to hear your feedback. If you need anything else, just let us know.

Classificada 5 em 5 estrelas

Ear wax gone!

I had an appointment yesterday with Mr Rixon for wax removal and hearing assessment. Communication can be so difficult when one has blocked ears! One can feel so stupid.
Thank you Mr Rixon for your excellent service

16 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with Mr Rixon for your wax removal and hearing assessment. It's great to know you found the service excellent. We understand blocked ears can be challenging, so we're glad Mr Rixon was able to help. Thanks for taking the time to share your feedback!

Classificada 5 em 5 estrelas

My first hearing test

This was my first time having a hearing test, having experienced a sudden reduction of hearing in one ear and associated increase of tinnitus. I had seen my GP, but the prescribed meds did nothing and I felt I needed a professional assessment. I was seen at Shepton Mallet and the tests and overview given by Nikisha Oladipupo were very thorough and all my queries were addressed, making the overall experience extremely pleasant and informative; I even had a brief trial of using a hearing aid, which is something I had dreaded. However, there was no pressure or expectation to buy, and a referral request letter was provided to my GP.

16 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience at Shepton Mallet with Nikisha! We're glad the thorough assessment put you at ease. It's great to hear you found the experience pleasant and informative. Nikisha and the team will be delighted to hear your feedback. If you have any more questions or need further assistance, feel free to reach out.

Classificada 5 em 5 estrelas

Khalil was exceptionally professional…

Khalil was exceptionally professional and thorough at my appointment. Explained all processes and results and went above and beyond to support my hearing and Tinnitus.
I would most definitely recommend.

20 de fevereiro de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear that Khalil provided exceptional service during your appointment and was thorough in explaining everything to you. It's fantastic to know that he went the extra mile to support you with your hearing and Tinnitus. Thank you for recommending us - we truly appreciate it!

Classificada 5 em 5 estrelas

I had a hearing assessment today with…

I had a hearing assessment today with Claire Francis, who was absolutely brilliant. Claire explained everything and was very thorough, knowledgeable and professional. Claire was so kind and friendly, she put me at ease immediately and allayed any concerns that I had. I felt very reassured regarding my hearing concerns.
Highly recommended on all accounts. Thankyou so much.

10 de março de 2026
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Resposta da The Hearing Care Partnership

Thank you for sharing your positive experience after your hearing assessment with Claire! We're thrilled to hear that Claire was so helpful, knowledgeable, and friendly throughout your appointment, putting you at ease and addressing all your concerns. Claire and the team appreciate your recommendation and are glad you felt reassured. We're here for you if you need anything else in the future!

Classificada 5 em 5 estrelas

Great hearing Test

Bought my 92 year old mum in for a full hearing aid test .What an amazing lady Marie Renton was and very patient.
Explained everything that was happening with the test and recommended the best hearing aids for my mum .The best test my mum has ever had .Highly recommend coming and having a hearing aid test here.

9 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear that Marie provided such excellent care to your mum during her hearing test! It's great to know that your mum had such a positive experience and that you would highly recommend us. If there's anything else we can assist with, just let us know!

Classificada 5 em 5 estrelas

Thankyou

I had an appiontment with an hearing specailist at Robert Frith in Crewkerne. This lady was through and really helpful. I have a blocked right ear and she kept me informed of what she was doing at all times and sent a letter to my GP which was actioned the next day. I have had 2 previous appiontments with a member of my GP practice and was fobbed off both times.
Absolutely amazing lady.

3 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with the hearing specialist at The Hearing Care Partnership, Crewkerne! Sounds like she provided you with excellent care and communication throughout your appointment. The team will be delighted to hear your feedback. If you ever need further assistance, feel free to get in touch!

Classificada 5 em 5 estrelas

Great service given by Faisal The hearing soecialists at Prescriptive Opticians Knowle

I have recently had my hearing aids from Mohammed Faisal at the Hearing care Partnership Prescriptive Opticians in Knowle
I have been wearing them for one week never had hearing aids before
Just absolutely delighted with them and the service given by Faisal

5 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience with your new hearing aids from Mohammed at The Hearing Care Partnership Knowle! It's fantastic that you're delighted with both the hearing aids and the service. If you need any further assistance or adjustments, just let us know.

Classificada 5 em 5 estrelas

5 Star Service

My experience with The Hearing Care Partnership ( Muswell Hill N10 ) was entirely Positive.

Shivali Chayda, the audiologist was polite, professional, friendly and helpful. I felt like my hearing had been assessed thoroughly by somebody who was passionate about their job.

I'd also note that at no point did I feel I was pushed to purchase any of the hearing services or devices.

3 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear about your positive experience at The Hearing Care Partnership! Shivali and the team will be delighted to hear your feedback. It's great to know that you felt well taken care of and that your hearing was thoroughly assessed without any pressure to purchase. Thank you for sharing this fantastic review!

Classificada 5 em 5 estrelas

Julia was very helpful

Julia was very helpful. Explained everything. Made me comfortable

5 de março de 2026
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Resposta da The Hearing Care Partnership

We're thrilled to hear that Julia made your experience comfortable and explained everything to you. We're so grateful for your kind words and we'll be sure to pass on your feedback to her. Thank you for taking the time to share your positive experience!

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