Very slow at providing warranty on our entertainment center. When they arrived several months later, the wrong parts had been ordered, and it was at least another 6 months before their return. Fi... Ver mais
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Very slow at providing warranty on our entertainment center. When they arrived several months later, the wrong parts had been ordered, and it was at least another 6 months before their return. Fi... Ver mais
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We recently bought some carpet from the RC Willey Draper, Utah store and could not be happier! Our sales associate Cher was awesome and helped us pick out some amazing carpet and pad. The guy who came... Ver mais
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We recently purchased a split king mattress from the Draper store. Our sales person, Christopher Maurer provided exceptional service during the purchase. After the sale and delivery, he provided amazi... Ver mais
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Always a good experience. I have been working with Warren Brock for years and he is so helpful and has a ton of knowledge on the furniture.
A empresa respondeu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Escrito pela empresa

Affordable furniture, appliances, and electronics since 1932
13300 S 200 W, 84020, Draper, UT, Estados Unidos da América
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Carpet installation was the best. We were well cared for by RC Willey and the installer did a perfect job.

Resposta da RC Willey - Draper
I recently worked with RC Willey for new carpet and LVP flooring, and overall, I’m very happy with the final product—my floors look absolutely amazing. The carpet install went smoothly, and the contractor was excellent.
The LVP portion, however, had some serious hiccups. I was originally told the job would “probably take two days,” and was quoted for nine bags of leveler. Based on that, I took time off work, cleared my furniture, painted walls, and set a date that would work with the surgery I had scheduled for after the install. Unfortunately, the job ended up needing 20 bags of leveler (more than double) and took 12 days, not two days. I had to push back surgery as a result, and it caused a lot of disruption.
That said, I went in to RC Willey and spoke with a manager, Steve, with my concerns and he listened. He refunded me $600, which I truly appreciate. He could have just pointed to the fine print and walked away, but he didn’t—he took responsibility and made an effort to make things right.
So while the process was frustrating and stressful at times, I’m pleased with the final result and grateful they were willing to stand behind their service. If you’re planning a project, I’d just recommend getting clear quotes in writing and building in extra time, just in case.

Resposta da RC Willey - Draper
Everything was great (price, availability, loading, etc) excepts the dumb email I got tight after ordering that said it was not not stock, but when I called it was all fine.

Resposta da RC Willey - Draper
Very friendly and helpful. I called ahead and my package was waiting for me.

Resposta da RC Willey - Draper
Mostly great but can’t believe you charge $40 to install a washer on top of the delivery fee!! Ridiculous!

Resposta da RC Willey - Draper
I went and took something back. The lady was really rude to me and I had been in there a week before that and she was rude. I have not been with RC released over 20 years because the same reason the attitude there sucks sometimes.

Resposta da RC Willey - Draper

Resposta da RC Willey - Draper
It was easy to find what I was looking for and it was available the same day. Pick-up was easy and the price was great!

Resposta da RC Willey - Draper

Resposta da RC Willey - Draper
Excellent sales person, who followed through. Great customer service

Resposta da RC Willey - Draper
Cory and West did a great job with delivering my LG refrigerator and they're were both courteous and did a fantastic service. Thank you so much.

Resposta da RC Willey - Draper
Terrible customer service. I used to love that store until my last experience. Employees in customer service should not be bullying customers

Resposta da RC Willey - Draper

Resposta da RC Willey - Draper

Resposta da RC Willey - Draper
I shopped on line for a Bosch 800 Dishwasher and found to my surprise that RC Willeys had the best price and best delivery. I ordered it on a Monday, and it was installed on that Friday. The insallation was great and I am quite happy with my decision to buy for RC Willeys

Resposta da RC Willey - Draper
Easy to order and get delivered. I just don’t know if they will take old mattress when they come. I am old and can’t move it!

Resposta da RC Willey - Draper
Sales agent was very helpful and knowledgeable and answered all my questions and concerns.

Resposta da RC Willey - Draper
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