Came to pick up purchase tonight and it was clearly used and the packaging was torn and partially covering the product. There is no way I am risking it with a clearly used product. Now I must wait for... Ver mais
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Came to pick up purchase tonight and it was clearly used and the packaging was torn and partially covering the product. There is no way I am risking it with a clearly used product. Now I must wait for... Ver mais
A empresa respondeu
Great customer service as always. I love Rc Willey. They always have what I need. I have been shopping online and in store for all my furniture, electronics and appliances needs and wants for over 16... Ver mais
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I ordered a Disposal on Christmas Day. because of the $50.00 Gift card offer. When I went to the pick up area to get my order there was no information about the Gift Card. They referred me to the on... Ver mais
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I loved the delivery tracking and accuracy of the delivery window. I called the store to order, but the computer system was down. The agent told me that he would give a note to a sales person to cal... Ver mais
A empresa respondeu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Escrito pela empresa

Affordable furniture, appliances, and electronics since 1932
693 E University Pkwy, 84097, Orem, UT, Estados Unidos da América
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Resposta da RC Willey - Orem
A 20% non-refundable charge (if returned) for a product “in stock” a few days ago and now a “special order”.
I’ll buy from Home Depot or Lowe’s. Simple no hassle return policy on the same product.

Resposta da RC Willey - Orem
I found the salesman, Kimball Strong, to be very helpful, friendly, and knowledgeable about the kitchen appliances. I went in with the intentions of buying a range and a refrigerator. I purchased both of these items as well as a new dishwasher and microwave! I couldn’t pass up the good deals and incentives! I never felt any pressure from him. I call that a good salesman! It was a positive experience!

Resposta da RC Willey - Orem
It was nice to be able to shop and buy , and schedule delivery without having to call and speak to a representative... I've been a customer for about 8 years...

Resposta da RC Willey - Orem
The online purchase option was super quick and easy. I have yet to make it over to pick up my things. But I'm sure it's going to turn out simple.

Resposta da RC Willey - Orem

Resposta da RC Willey - Orem
We’ve been RC Willey customers for 18 years, and we always have a good experience. Ordering and scheduling delivery online is easy, and the in-store service is equally efficient.

Resposta da RC Willey - Orem
Alwasy gives me a great experience.

Resposta da RC Willey - Orem
Lee Barney is a great salesman. He helped us find what we needed.

Resposta da RC Willey - Orem
Super friendly to work with on the phone and fast.

Resposta da RC Willey - Orem
I got exactly what I needed at a cheaper price than anywhere else. It also shipped to me shockingly fast. I got constant tracking updates to the point that I knew exactly when it would show up. I love this product and it is something I have wanted my whole life.

Resposta da RC Willey - Orem
Today at the store I received the best customer service I have received in a long time due to MICHAEL HEDGEPETH being so remarkably knowledgeable about the furniture pieces he is around in my opinion his well-rounded and outstanding at customer service. Also, CRAIG CLAYSON . Helped me as well trying to find a dining room table was knowledgeable and willing to help with outstanding customer service and had me laughing and comfortable with him the whole time definitely coming back. These employees make me proud saying I buy my furniture from RCWILLEY.

Resposta da RC Willey - Orem

Resposta da RC Willey - Orem
Some times the sale rep doesn’t know about the difference for ea brand

Resposta da RC Willey - Orem
Easy and quick pickup at the doc. Available on time as stated in the order for an online purchase.
I bought it online. The website kept glitching and erroring throughout the checkout process. It took me an hour just to checkout one item online. And it was not my internet connection

Resposta da RC Willey - Orem
Will NEVER buy from again. I bought a whirlpool washer & dryer it worked for 2 weeks and started smelling like it was going to start on fire. I got the run around from EVERYONE at RC Willey and Whirlpool for 2 weeks. Still have a brand new under warranty broken washer. NOT IMPRESSED. I would give it 0 starts but that wasn’t an option.

Resposta da RC Willey - Orem
On the order it was quoted that we could pick it up on the 17th and it wasn’t there. They told us we had to come back the next day. We are 30-40 mins from your store. Pretty frustrating.

Resposta da RC Willey - Orem
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