We received our tent and the connectors for the rain guards had come unconnected. So i contacted the company with my concerns asking how to fix. They got back to me immediately and asked for a few pic... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We received our tent and the connectors for the rain guards had come unconnected. So i contacted the company with my concerns asking how to fix. They got back to me immediately and asked for a few pic... Ver mais
A empresa respondeu
Reactive outdoor reached out to me about their 3 second tent. I received the tent pretty quickly, and I tried setting it up, without using the instructions, and it was extremely user friendly! I watch... Ver mais
I think I’m going to really love my tent when I receive it. But so far I can’t find the shipping information. I ordered a small two-step tent, and that information I am receiving. But the three second... Ver mais
A empresa respondeu
I was happy to make the purchase unfortunately I didn’t receive my discount for my purchase as I was sent a message from a friend with a 10% discount. Other than that I received the tent in good order... Ver mais
We get people to go outside - plain and simple. Connecting people to their passions and hobbies, to escape into the habitat they love, to live life as an explorer, those are what we love to see. We provide the best gear to everyone who sets out to discover, pursue, and live their passion in the outdoors.
Estados Unidos da América
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Tent is good set up is easy however pack up is more difficult made by the size of the carry bag to re-insert into. If the bag was made a little bigger would make a massive difference ( really the same problem with most outdoor equipment)

Resposta da Reactive Outdoor
At last a tent that looks like it’s been designed by someone who actually goes tent camping 🤠

Resposta da Reactive Outdoor
Ordered sm 3sec tent, liked it but wanted more room so ordered lg tent, set it up inside house, very happy with size and weight. Will let you know more after 30 day back packing trip in june at glacier national park in Montana. Very quick shipping

Resposta da Reactive Outdoor
Customer service response time was very fast. Jethro was very helpful and understanding.

Resposta da Reactive Outdoor
Excellent customer support. The small tent had a stitching issue. They immediately sent a replacement tent. I highly recommend this company.

Resposta da Reactive Outdoor
Easy to order. Good updates on order status. Fast shipping. Easy set up for first time. Organized instructions and easy to follow.

Resposta da Reactive Outdoor
I am 70 and this is the first tent i have bought as wanted to stay with a group metal detecting.Soʻoooii easy i am impressed and does what it says on the box.One very happy person

Resposta da Reactive Outdoor
We've been a happy and satisfied customer since August 2023. We purchased 1 single + 1 large size 3sec tent. Used in various weather condition mostly beach camping. From light to strong wind and rain. The small size still working very fine. But the large size tent need replacement as it was damaged not because of the weather and long time used but because of the kids were playing and leaning on it.
New journey begins with our large 2 step cabin air tent. Hoping for the best out of it.

Resposta da Reactive Outdoor
I was doubtful at first about how easy this was to setup. But it is actually that easy. I was blown away. Very happy with my purchase & recently took it to a music festival for 3-days & 2-nights. Thank You!

Resposta da Reactive Outdoor
Simple The Best!!
Customer Service is amazing, thanks to Jethro who helped me choose the correct size and answered all my query’s. As a disabled person who struggled with awning on my caravan, I took the chance of buying the 6 person tent as an additional area alongside caravan. It arrived on time.
We had some dry weather, so I took plunge to set up in back garden to make sure I could manage on my own.
I need not have worried it took me 5 minutes I was truly amazed how easy it is to put up and take down, no hassle getting back in bag. It’s made me consider whether I’d be better in a tent than the caravan !!
I originally wanted the 10 person version but it wouldn’t have arrived in time for my trip with my pooches and the OAP K9 club.
I noticed the 10 person is on offer since I bought mine, if anybody is hesitant about this tent all I can say is it’s changed my attitude leaning towards camping rather than caravanning!! Grab a bargain while they’re on offer you won’t regret it. Absolutely amazing .. thanks Jethro top guy…

Resposta da Reactive Outdoor
Tents arrived quickly are were as described. Easy to put up and take down by one person literally only takes 3 seconds. Great produce, small and light to pack too.

Resposta da Reactive Outdoor
Last week my 2-step cabin tent arrived. And I was very curious. I inflated it in my livingroom since it was raining! And my 1st impression was WOOOW. But the battery control light was supposed to turn green when the battery was full when charging it. Well it didn't. So I wrote a polite email about that, 2 days later I got a new 1 and the new one was ok. Today the weather was sunny so I went to a field nearby and I inflated it again. To get familiar with it in folding it after deflating it so it fits in the bag, it was easy. I'm very happy, this tent is excellent. Good quality end easy to set up and take down. Only minus thing is that the guy ropes are black I think they should be yellow glow in the dark for obvious reasons. Thank you Reactive Outdoor for the quick delivery and the good service for replacing the battery. I recommend this tent to everybody.

Resposta da Reactive Outdoor
Ordered on Sunday night and received on Tuesday afternoon. Absolutely the best customer service and response time. The owner emailed thanking for the purchase; even if it’s an automated email it was nice to see appreciation for purchasing their products. We received exactly what was ordered 1 large and 1 small tent. We did pull out the small tent and set it up in the living room. Easy set up and take down. Very pleased. Will open the large one as soon as the rain stops. Highly recommend!!!!!!!

Resposta da Reactive Outdoor
so far I just open my parcel just now after work but Im so happy for the service and accuracy of the item thank you.

Resposta da Reactive Outdoor
Right I bought the tent but haven’t used it yet , it’s been up in the lounge 😂 and it really looks the part can’t wait to get it out there

Resposta da Reactive Outdoor
Besteld en vrij snel geleverd , dacht binnen 4 dagen.
Week later de tent geprobeerd op te zetten maar de accu is kapot.
Krijg nu een nieuwe toegestuurd.
De hulp is sneller als verwacht.
Dus ze hebben het voordeel van de twijfel wel verdiend 👍🏻

Resposta da Reactive Outdoor

Resposta da Reactive Outdoor
I chose wrongly the middle sized tent, and it was very easy to send back the wrong sized tent and have the new without any hassle.
Speaking of the large sized tent, it's really easy to mount and almost instantly available. Furthermore, it's symmetrical, so if you choose the wrong side while mounting there's no worry: back is the same as front. Then mosquito nets everywhere, and air circulating passages add to the wonder.

Resposta da Reactive Outdoor
Very fast delivery
Not used tent but I did put it up in the garden and it worked fine
Does move about a lot in the wind and needs better ground pegs

Resposta da Reactive Outdoor
Can’t believe I ordered the Reactive Outdoor Large tent on Tuesday and it arrived on Thursday (just two days). Popped the fella up straight away to check it out. Looks awesome - can’t wait to get out and about with it. A quick set up is what I was after and it didn’t disappoint. Love the little extra top fly that just hooks on and the free tarp to put underneath is a bonus. Cheers

Resposta da Reactive Outdoor
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