Readwise Opiniões 4

I love this app. I love the fact that you can get daily reminder of the quotes that you picked from whatever you read and that helps you to not forget of ideas or inspirational stuff. The other app Reader is even better as you can store there whatever piece of text you want to read, the subscription fee is not too expensive and their customer service is the reason why I'm giving 5 stars. They are just great: responsive, quick and straight to the point - you don't have to fight or beg to get what you are asking for.
Amazing.

I think the standout thing that they've done is being open to feedback and making it easy to send. There's a feedback/bug report feature built into the reader app which makes it very low friction to submit an issue. And every time I've submitted an issue or a bit of feedback, I've received warm receptive responses from real humans. I would uphold this company as a gold standard for customer support.

My review is a little different. While I like the app, I never used it the way I thought I would. However, I forgot that I was paying for it until I saw the annual renewal pop up as a credit card charge.

I immediately emailed their support or billing team, based on an email address I found on their website.

I asked for a refund. No questions were asked. I was refunded the next day. I wish more SaaS-based firms were this prompt.

Thumbs up to their integrity.

I LOVE READWISE! Their reader app is super clean and the extension to turn any website into an annotatable article (even YouTube videos) and have those highlights added to my account in a way that is able to be looked up on the Readwise chat. 10/10 would recommend!