Casino Opiniões 

2165
•
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Watch purchased was a Seiko. After 18 months it stopped. I was unable to contact the company, email failed to deliver and phone number was also unobtainable. Took the watch to a Seiko dealers who exam... Ver mais

Classificada 4 em 5 estrelas

Emailed a number of times with a query no response but sent email for feedback. Hence low rating. Watch bought in December and part come off already Update, Matter resolved since previous review Se... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was a present last Xmas a Marc jacobs watch & when clocks went forward in March I didn’t put the winder back in properly, hence lost a few weeks later! I emailed RWC to ask if they did repairs af... Ver mais

Classificada 5 em 5 estrelas

Amazing company to deal with. Sent my son’s watch back after having it for one year as something had come loose. Communication was excellent, a return form was issued and I had a brand new watch withi... Ver mais

Informações sobre a empresa

  1. Relojoaria

Escrito pela empresa

Welcome


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(2165)

2 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas
logótipo da Casino

Resposta da Casino

Hi Brooklyn,

Firstly we absolutely do not sell fake products, if this were the case we would clearly not have an excellent rating here on TrustPilot from over 2,000 reviews.

We are sorry you are not happy with your purchase, assuming the item is unworn and within our extended Christmas returns period please contact our customer service department to arrange a return and full refund.

Regards,
Real Watch Company

Classificada 1 em 5 estrelas

Returned a watch as the strap broke

Returned a watch as the strap broke. The company received the watch but had to wait 4 weeks + for the refund. Had to email them numerous times to see what was happening. Won't order from these again

25 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Disappointing customer service.

I had ordered a watch with next day delivery and I received it 2 weeks later. It should’ve been a gift for someone and I ended up going on the party empty handed. Customer service was not helpful saying they did send it to delivery company and it is not their responsibility at that point. If you have a delivery partner and they’re losing your item at least you should be helpful and try to solve the problem. I received the item after all, but at one point I just thought that I lost my money. This is not a reliable company after my experience. Very disappointed!!!

22 de março de 2023
Classificada 1 em 5 estrelas

Buyer beware when things go wrong

I ordered a Emporio Armani watch which arrived quickly and looked gorgeous. When I went to wear it a few weeks later I found it did not work at all. I contacted the RWC co. and was asked to return (I had to pay because it was just after 30 days even though it was faulty). A replacement was posted but this sat on the tracker in Evri at their local depot. After a week I contacted TRW Co. and I was asked to complete the paperwork work for Evri! Eventually another watch was sent and this didn’t work either. I was asked to take it to a jewellers to have a new battery fitted. This I did, but it still didn’t work. Again, I was asked to return the watch and pay the postage. Mike informed me I would not be out of pocket. Two weeks after returning my watch the refund arrived but only for the original price of the watch and not for the £29.08 I had paid on the postage and a battery. I have again emailed twice to have this reimbursement but no-one is responding! Buyer beware when things go wrong this is a nightmare. This has been ongoing since the beginning of July and still not sorted.

20 de setembro de 2023
Opinião espontânea

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