Reeds Rains Opiniões 

2439
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Reeds Rains Little Sutton branch We had a very complicated move involving selling 2 houses and the girls in Little Sutton couldn’t have been more helpful. Good communications via phone, email or... Ver mais

Classificada 2 em 5 estrelas

They arranged a viewing for a rental property. One day before, we had a phone call to say the property had rented. Why make appointment for a viewing then be told that rental had been agreed by someo... Ver mais

Classificada 5 em 5 estrelas

Our chain was small but not a simple one. Reeds Rains themselves were excellent regarding their customer service throughout. However Adele, our property move manager, was incredible and constantly he... Ver mais

Classificada 5 em 5 estrelas

Instructed Reeds Raines Clevedon in April of this year. Craig came to value our property and whilst his valuation was lower than other valuations I felt his was the most realistic. Within a week we ha... Ver mais

Informações sobre a empresa

  1. Agentes imobiliários

Escrito pela empresa

Reeds Rains Estate Agents has been helping people move home since 1868, making us one of the UK’s most established and trusted property experts. With branches across England, Wales and Northern Ireland. Independently owned, with expert local teams helping buyers, sellers, landlords and tenants navigate the property market with confidence. Whether you're looking to buy your first home, sell a property, let out a rental, or find a place to rent, our experienced teams are here to make the process as straightforward and stress-free as possible. We pride ourselves on delivering clear communication, honest advice, and a personalised service tailored to your needs. We also provide access to mortgage advice, home surveys, insurance, and financial services, everything you need under one roof. From city apartments to country cottages, we treat every property with care and attention and focus on getting our job done.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(2439)

382 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommend Reed Rains Kennington

We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.

1 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so glad we could support you through selling your mother's house. It means a lot to know our communication and advice were helpful. Thank you for your kind words.

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Reeds rains have been excellent…

Reeds rains have been excellent throughout this process of buying my property, very understanding and patient especially when I needed to see the property 3 times before making an offer, if I ever sell this property I will definitely 100% use reeds rains….
Would like to thank Adele Searle especially, she has been excellent and very helpful throughout this experience

22 de maio de 2026
Opinião espontânea
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so pleased to hear about your excellent experience with us, especially the patience and understanding you received. We truly appreciate your kind words and look forward to assisting you again in the future.

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

House sold with the first viewing.

House sold with the first viewing.
Really nice guys who came out and very helpful staff in the office

1 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so happy to hear your house sold quickly and that our team was helpful. Thank you for your kind words!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Reeds Rains in Yardley is an excellent…

Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.

19 de maio de 2026
Opinião espontânea
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so pleased to hear about your positive experience with us. It's wonderful that our team made your buying process pleasant and answered all your questions. Thank you for your kind words!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

The only estate agent with a personal touch!

Out of several estate agents contacted Reeds Rains were the only agent to contact me personally and at a time that suited me as I am not a UK resident.
I have no hesitation in recommending them!

25 de abril de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're so glad we could accommodate your schedule and provide personal contact. Thank you for your kind recommendation!

Regards,
Reeds Rains

Classificada 2 em 5 estrelas

Reeds rain.

Reeds rain.. cowboy company that cannot be trusted. Very quick to make things happen when it suits them yet takes incredible amount of time getting through and dealing with issues. One thing after another.. blame landlord or blame letting agency for being slow? Boiler been out several months, once it was ‘fixed’ after returning 3 times to resolve the issue it then turned into a fire hazard and the best they can do is constantly delay it and avoid the matter. Everyday since I have moved into this apartment has caused me nothing but problems, problems they should’ve dealt with prior to moving in.. forcing me to deal with it and go out my way costing me my time, job and peace. Would not recommend. Lucky I still have a roof over my head for 2 stars.

16 de maio de 2026
Opinião espontânea
logótipo da Reeds Rains

Resposta da Reeds Rains

Dear sir, I am so sorry to read your review - it is never our intention to give our customers anything other than an excellent customer experience and I am sorry you have felt this was not the case for you this time.

If you would like to discuss this further, please email me at nicola.coleman@reedsrains.co.uk

Kind Regards,
Nicola

Classificada 5 em 5 estrelas

Highly Recommend, great and supportive

My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.

1 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so glad to hear you had such a positive experience with us. We truly appreciate your high recommendation and kind words.

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Property selling

Property selling - Pro-active attitude, weekly updates, ready to assist with tasks over and above just marketing and finding a buyer. You get more than expected from these Estate Agents

11 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're so glad to hear about your positive experience with our proactive approach and dedicated service. Thank you for your kind words!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Fantastic service

Extremely helpful and knowledgeable staff. I took their advice on a couple of issues and, as a result, sold my property quickly. Nothing is ever too much trouble. Great service.

16 de abril de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're so happy to hear our team's advice helped you sell your property quickly. Thank you for your kind words and for recognizing our great service!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Brilliant service from Reeds Rains…

Brilliant service from Reeds Rains Selby. All staff really helpful and had a good understanding of what I was looking for in my next home.

11 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so pleased to hear about your positive experience with our team. Thank you for your kind words!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Great Service.

All the work that we needed to do was taken in hand and we had help all through the sales process, Luke and his fellow colleagues were great and I cannot thank them enough for working with what could be said as vulnerable people.

14 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so glad to hear that our team provided such great support throughout your sales process. Your kind words mean a lot to us.

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Hedgerows road Leyland, early days

still early days ,but at the moment. I will pass comment after full process has been completed.
Staff - very good
service very good
customer communications very good and timely

14 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're happy to hear you've had a positive experience with our staff, service, and communications so far. We look forward to your full feedback!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Fantastic company

Fantastic company, always ready to provide good advise , would seriously recommend them to all my friends and family.

14 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're so glad you had such a positive experience with us and appreciate your kind words!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Not a bad experience overall.

Property well presented when advertised. Lots of viewings organised. Had two failed offers, for genuine reasons, but final and successful offer pushed through relatively quickly. Thanks to staff, particularly Andrea, Abbie and Sue, keeping us well informed at all times. Finally I think RR commissions compare well to competition.

11 de maio de 2026
Opinião espontânea
logótipo da Reeds Rains

Resposta da Reeds Rains

We are so pleased to hear about your positive experience with our team. It's wonderful to know that our communication and service met your expectations, and we appreciate your kind words about our commissions. Thank you for your feedback.

Regards,
Reeds Rains

Classificada 1 em 5 estrelas

Refusing to pay back my deposit

I moved out a property managed by the Catford branch 5 months ago and they are refusing to pay back my deposit. The amount is not disputed by either party. My tenancy ended in January and I gave them the required 1 month notice that I would not be renewing the contract and gave them the new tenants details. They say they cannot release my deposit until the new contract is signed. However, they have taken half a year(!) to do the required checks (PAT, fire etc) before they will release a contract. Communication has been awful, bounced around people and branches with no taking responsibility to resolve this. Often I was gave the wrong information or told I would be called back and never was, multiple emails ignored. I have now been through three stages of the complaint procedure with still no resolution so I've raised it with the Property Ombudsman. DO NOT USE THESE LETTING AGENTS IF YOU ARE A TENANT. No one at the company cares about your rights.

8 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid using this company

Avoid using this company, especially the Sale branch. On the first day, they rented us a property in poor condition and it had not been properly cleaned. Now that we have moved out, they are withholding our full deposit, claiming there were ongoing issues, despite us reporting problems from day one and providing photos as evidence.

I have photos and videos from when we first received the property, which clearly show its condition. They have not responded to our concerns. Please also note that all maintenance was handled by their company. Very disappointing experience.

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Selling in a week

Great communication from the beginning from viewing the property to putting the property online and selling within a week.

25 de abril de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're so glad to hear our communication and efficiency led to such a quick sale for you. Thank you for your kind words!

Regards,
Reeds Rains

Classificada 5 em 5 estrelas

Easy and speedy

Everything has been dealt with in respectful and professional manner.
Communication via Devon has been timely and helpful and has positively supported our selling experience.

4 de maio de 2026
logótipo da Reeds Rains

Resposta da Reeds Rains

We're so glad to hear that your selling experience was positively supported and that our communication was timely and helpful. Thank you for your kind words.

Regards,
Reeds Rains

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais