We have been working with refundpros for many years now and we have been very happy in how they have managed our amazon accounts. Communication is excellent and their service is brilliant. I highly re... Ver mais
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Leia as opiniões dos outros
We've had a great experience working with Refund Pros. Their team is knowledgeable, responsive, and made the entire reimbursement process effortless for us. They recovered funds we didn't realize were... Ver mais
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Our brand has been working with RefundPros for almost 2 years ad they've done exactly what they said they would do for our Amazon account. The best part is you barely have to lift a finger, they take... Ver mais
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RefundPros has treated us well over the past few years we have worked together. Their ability to automate claims has made it possible for our business to allow free returns. Once you're signed up th... Ver mais
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Informações sobre a empresa
Escrito pela empresa
RefundPros helps e-commerce businesses recover money they’re owed from both online marketplaces and shipping carriers. We audit Amazon FBA, Amazon Vendor and Walmart Fulfillment accounts to identify missed reimbursements related to lost, damaged, or miscounted inventory and billing discrepancies. We also review shipping carrier invoices to uncover late deliveries and incorrect charges from carriers such as UPS, FedEx, and Canada Post. Using proprietary software combined with hands-on expertise, we manage the entire recovery process, from auditing and claim submission to follow-ups, so our clients don’t need to spend time chasing refunds. RefundPros works on a commission-only model, meaning we only get paid when funds are successfully recovered. With a compliance-first approach, transparent communication, and personalized support, we help businesses recover revenue safely and efficiently.
Informações de contacto
Canadá
- refundpros.com
4,9
Excelente
153 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Low Lift, Low Risk, Definitely a Must!
I had a fantastic experience with Refund Pros! Their team was incredibly helpful and efficient in recovering refunds for shipping overcharges. They were professional, responsive, and made the whole process seamless. I highly recommend Refund Pros to anyone looking to protect their margins on Amazon. Thank you, Refund Pros, for your outstanding service!
16 de fevereiro de 2024
Opinião espontânea
Resposta da refundpros.com
Hey Krystal! Thank you so much for taking the time to share about your fantastic experience with us! Our team takes pride in delivering efficient and responsive service to ensure a seamless process for our clients.
Thank you for your recognition, we appreciate your kind words and look forward to continuing to provide outstanding service to you!
Awesome Company, they are simply the best
Wow! When I first got reached out by refundpros i was extremely skeptical. I had doubts that this was a real company. It took some time for me to hop on but I am so glad I did. Refundpros have saved me SO much money I can not recommend them enough. Marianna is very helpful and nice. She guided me through every step of the way which was very assuring. I can't recommend them enough. Just do it.
14 de fevereiro de 2024
Resposta da refundpros.com
Hey! Thank you so much for your wonderful review! I'm thrilled to hear that you found us to be good fit for your business; your trust means a lot to me and the team. Your recommendation is greatly appreciated!
If you ever need further assistance or have any questions, feel free to reach out. We're here to help!
Amazing to work with!
Amazing to work with!
At first it almost seemed to good to be true but after working with the company for just under 1 year they were already able to save us over $70k in receiving discrepancies. The process is painless and there is no better feeling than getting cash back that is owed to you! Highly recommend to anyone selling on Amazon because you are probably leaving money on the table.
24 de janeiro de 2024
Opinião espontânea
Resposta da refundpros.com
Hi Jeffery!
Thank you so much for taking the time to share your experience! It's very gratifying to know that our service is smooth and effective, and that you've had such great results so far.
Thank you for trusting us with your account, and be sure that we will keep up the good work and get more money for you and Yerbaé!
An Asset for a Small Business
Mariana and her team have been an amazing asset for our small business! They've managed to recoup almost 20% of our total shipment cost mainly on behalf of tardy deliveries. Recently we received an informative update with a summary report and the yearly breakdown. We are grateful to have them onside and they truly are professionals!
17 de janeiro de 2024
Opinião espontânea
Resposta da refundpros.com
Good morning Tiffany, what a treat to see this first thing in the morning! We're thrilled to hear that we've been able to make a significant impact on your business.
If there's anything specific you'd like us to focus on or any additional ways we can enhance our services, please don't hesitate to contact me.
Thanks again for being an amazing partner and for your kind words!
They have done an amazing job
They have done an amazing job! recovered $$$ that we thought was lost.
11 de janeiro de 2024
Opinião espontânea
Resposta da refundpros.com
Hey Nathaly!
Thank you for your glowing review! We're thrilled to have played a part in recovering the funds you thought were lost. We're immensely grateful for your support and trust throughout our journey together.
Cheers!
Great communication
18 de dezembro de 2023
Resposta da refundpros.com
Hi Daniel! Thank you so much for taking the time to review us, it really makes a difference to us! We'll keep up the good work, we really appreciate your trust and partnership!
Highly recommended.
I am thrilled to express my positive experience with Refundpros, particularly in working with Mariana as a representative. Mariana has consistently demonstrated excellence in her professionalism, making it an absolute pleasure to collaborate with her. Her dedication and expertise have significantly enhanced the efficiency and positivity of our working relationship. I greatly appreciate Mariana's assistance and wholeheartedly recommend Refundpros without any hesitation.
8 de dezembro de 2023
Opinião espontânea
Resposta da refundpros.com
Hi Jean!
Thank you so much for taking the time to share your positive experience with us, and for all the kind words about me, I'm flattered! Truly honored by your kind words and delighted to hear that your experience working with RefundPros has been a positive one.
We'll keep up with the good work, and will make sure that you remain satisfied (and you're getting back as much money as possible.)
Have a great weekend!
Keeps functioning with very little input..perfect!
The customer service and refund team is amazing and are always quick to reply. They provide quick feedback and solutions to any questions or issues that come up. Refundpros provides a great service that just keeps functioning away in the background with very little input from our side which is perfect.
6 de dezembro de 2023
Resposta da refundpros.com
Hey Ian! Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our service aligns with your expectations and that you find it seamless and efficient.
It's fantastic to know that you've enjoyed our service, we really appreciate your kind words. We're here to ensure your experience remains top-notch.
Thanks again for choosing RefundPros!
I love RefundPros.com!
I love RefundPros.com! Great customer service and I love they have been able to get me 6% of my annual shipping costs back. It may not be a big number but it does add up.
5 de dezembro de 2023
Resposta da refundpros.com
Hey Sherrie! Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you've enjoyed our service and delighted on contributing to your savings.
If there's anything else that we can do for you, please let us know. We look forward to continuing to serve you!
Great customer service every time
Great customer service every time! Value the long standing relationship with case managers and efficient service!
24 de novembro de 2023
Resposta da refundpros.com
Hi Emily! Thank you so much for taking the time to share your experience with us. We truly appreciate your kind words and we are delighted to know that you value our partnership just as much as we do!
We look forward to continuing to serve you with the same level of excellence and commitment.
Thanks for being an amazing customer!
RefundPros has been great
RefundPros has been great! We have saved thousands from refunds on late deliveries and have been able to get insight into our carriers performance.
22 de novembro de 2023
Resposta da refundpros.com
Hi Thomas! Thank you so much for sharing your positive experience with us. It's been a pleasure serving you and helping you recover all that money. It's very rewarding to know that our platform is making a positive impact in our customers' businesses.
Thanks again for your trusting and choosing RefundPros!
They've done what they said they would…
They've done what they said they would do. Got me a few thousand dollars in value for the small cost of commissions. Worth it.
14 de novembro de 2023
Resposta da refundpros.com
Hi Michael! Thank you for taking the time to share your experience! We're thrilled to hear that our services proved valuable for you. Your satisfaction is our priority, and we appreciate your trust in us. If you ever have more feedback or need assistance in the future, feel free to reach out!
Great customer service
Great customer service, we've been using them for years. Seamless integration. Saves us a lot of time. Highly recommend.
30 de outubro de 2023
Opinião espontânea
Resposta da refundpros.com
Hi Stephanie! Thank you so much for taking the time to share your experience with us! It's been a pleasure serving you over the years, and we'll continue working hard to maintain the high lever of service you've come to expect. Cheers!
Amazing company!
Amazing company. Trustworthy! Super professional. They get the job done and stay always in touch and updating you on everything.
30 de outubro de 2023
Resposta da refundpros.com
Hey Jessica! Thank you so much for your kind words and positive feedback! We'll continue to work hard to ensure that we deliver top-notch service!
Refundpros has been great
Refundpros has been great! Easy to work with and very helpful in getting refunds back from Amazon
24 de outubro de 2023
Resposta da refundpros.com
Hi Ari! Thank you for your kind words! We're delighted to hear about your positive experience with us. Your satisfaction is our top priority and we'll keep up with the good work!
Resposta da refundpros.com
Thank you so much for sharing your experience with us! We'll keep working hard for those reimbursements and ensuring you're getting the best service and experience!
Great Work, Great People at RefundPros
RefundPros did great work for us and found money we didn't have resources to recoup. They're an incredibly sharp group of people with a high level of integrity across the board. Don't hesitate to sign up for their services, your business needs them!
4 de outubro de 2023
Resposta da refundpros.com
Hey Cullen! Thank you for sharing your experience! We're delighted to hear that we delivered outstanding results. Your words serve as a testament to our ongoing efforts to provide an excellent service. We're here to assist you if you ever need us, thank you for choosing RefundPros!
Great communications
Great communications and thorough auditing of our shipping accounts. Refundpros makes it easy.
15 de setembro de 2023
Resposta da refundpros.com
Thank you so much for taking the time to share your feedback Scott! We're absolutely delighted to hear that you've had such a fantastic experience with our service. Here's for a future full of collaborative success!
Customer service is super quick to…
Customer service is super quick to respond!
13 de setembro de 2023
Resposta da refundpros.com
Hi Juliana! Thank you for your kind words, I'm thrilled to hear that you are enjoying our service! Your satisfaction is our priority, and we're here whenever you need assistance.
Cheers!
Trustworthy
Very professional company. For once a company that actually provides great service and you don't have to pay anything on front. It has been great working with them, very efficient and professional. Will keep them permanently.
11 de setembro de 2023
Opinião espontânea
Resposta da refundpros.com
Hi Jessica! Thank you so much for taking the time to share your feedback! We are thrilled to hear that you have had such a positive experience with us.
If you ever have any questions, please don't hesitate to reach out, as your satisfaction will always be our top priority. Thanks again!
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