The flat looks good at first glance, but it quickly becomes clear that style was prioritised over comfort. The green-and-gold décor feels cheap, the £300 surprise deposit requested the day before was... Ver mais
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I rented a property for two nights in bristol, mainly me and my friends just wanted to have a place to keep our luggage and sleep few hours so we took this property as it was cheapest. But the moment... Ver mais
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The service was great! They ensured that I am fully guided starting from the time the reservation was made, during my stay I am receiving calls from them asking how my stay was going on and even after... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Your premier choice for serviced accommodations in the United Kingdom. As a leading provider of top-notch accommodation solutions, we take pride in offering a diverse range of serviced accommodations tailored to meet the unique needs of every guest
Informações de contacto
Unit 1, Kensworth Gate,, LU6 3HS, Dunstable., Reino Unido
- +44 158 275 3283
- info@regalstay.co.uk
- regalstay.co.uk
3,9
Bom
87 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
DON'T WASTE YOUR TIME!
DON'T WASTE YOUR TIME! If I could give them zero - I really would! I hardly take time to write reviews but the behaviour of this company is despicable. Please do not be deceived by the images which have been cleverly taken - specifically for the Nottingham location which I stayed at for the weekend.
The bathroom was actually grim and disgusting but advertised as 'luxurious with modern amenities'. Only to realise during our stay that they had excluded the bathroom images from the listing. It's worse than a 2 star hotel. The bed linen and towels stank - honestly just a disgusting experience that I would not want anyone to go through. You can have nice images but if the place lacks comfort and is grim - it really is not worth it!
The worst part is that they do not even care / aren't bothered. If they had called after I flagged this up to try and make things better, I would not be writing this. Instead you will be responded with pre-written emails that are insensitive and with zero care!
29 de março de 2024
Opinião espontânea
Resposta da Regalstay
To investigate this issue thoroughly, could you please provide us with your contact details and booking information to info@regalstay.co.uk ? Our guest relations team is available 24/7 and is dedicated to addressing and resolving issues like yours to ensure our guests have a comfortable stay.
We really enjoyed the acomodation.
We really enjoyed the acomodation.
This should be the way to receive guests.
😊
11 de fevereiro de 2024
Opinião espontânea
Resposta da Regalstay
Providing a warm and welcoming experience is our top priority. We hope to have the pleasure of hosting you again at Regal Stay!
Resposta da Regalstay
Creating a comfortable and inviting atmosphere for our guests is very important to us. We hope to welcome you back to Regal Stay soon!
Superb accommodation
Superb accommodation, exactly as described, easy check-in and check-out.
Would definitely book again when in the area
24 de março de 2023
Opinião espontânea
Resposta da Regalstay
. It's great to know that you had an easy check-in and check-out experience. We look forward to welcoming you back to Regal Stay the next time you're in the area!!!
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