"I cannot thank, Regal Tourism / Travel Agency, most especially Mr. Sahil for the swift processing of Oman visa for my son. I requested to apply visa and in less than 4 hours, imagine 4hrs. i receive... Ver mais
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Danish did an extraordinary job getting urgent VISA approved in less than a day. Despite ongoing travel chaos in UAE and specifically Dubai. Looking forward to using their services again, many t... Ver mais
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I recently used Regal Dubai Travel Agency to get my UAE tourist visa and had a fantastic experience. Numan was super helpful and made the whole process quick and hassle-free! He was both profession... Ver mais
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Regal Dubai Travel Agency made planning my trip so easy, the staff were really helpful and answered all my questions quickly. I felt confident that everything was being taken care of and my visa was p... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Regal Tours is the UAE's most trusted, UAE government-approved travel agency. Regal has been successfully providing visa services since 2013, with more than 1.3 million+ happy and satisfied clients worldwide. We offer a full range of visa and travel solutions for travelers, and we offer customized tour packages too. Our services include UAE and international visit visas, holiday packages, hotel bookings, flight tickets, and visa stamping support. Our visa services are quick, smooth, hassle-free, and completed. We make the travelers ready for the trip. As a travel agency officially registered with the UAE government, Dubai Tourism, and Immigration, we work closely with embassies, consulates, and government authorities to ensure fast, approved, and stress-free visa services for travelers from around the world. When travelers apply for their visa with Regal Tours, they don't need to worry about anything - our expert visa team will manage everything for them. From visa application submission to approval, our friendly visa team will assist you all the time, and we are available whenever you need us. As well as, we assist travelers with their flight bookings, hotels, and customize group tour packages.
Informações de contacto
Office, 10304, Dubai, Emirados Árabes Unidos
- 0508474794
- info@regaluae.com
- regaltoursuae.com
4,5
Excelente
66 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
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Professional and prompt service
I asked the company to help me with the single child visa and the service was outstanding. Numan was very helpful, polite and professional. I received my visa before the date they promised. I’ll certainly recommend this company to my friends and family and will rely on their services in the future.
7 de abril de 2025
Opinião espontânea
Resposta da Regal Dubai Travel Agency
Dear Aigerim Tulzhanova,
Thank you so much for your wonderful feedback! 😊
We’re truly pleased to hear that you were happy with our support for your single child visa application. At Regal Tours, we always strive to provide fast, reliable, and professional visa services, and it's great to know we delivered on that promise.
Numan is grateful for your kind words—he takes pride in ensuring each client feels supported and well-informed throughout the process.
We sincerely appreciate your recommendation and are honored to have earned your trust. We’ll be more than happy to assist you, your friends, and your family with any future UAE visa or travel service needs.
Warm regards,
Regal Tours and Travels Agency Team
Regal tours arranged a wonderful tour…
Regal tours arranged a wonderful tour package fir me and my family in Dubai for a week. Absolutely recommended. Special thanks to Ali
20 de março de 2025
Opinião espontânea
Resposta da Regal Dubai Travel Agency
Dear Sohail,
Thank you so much for your kind review! 😊
We’re really glad to hear that you and your family enjoyed the tour package arranged by Regal Tours in Dubai. It’s always our aim to create stress-free and enjoyable travel experiences, and we’re so happy we could do that for your week-long stay.
Ali sends his warm regards and is truly thankful for your special mention—it means a lot to him and to our whole team.
Thank you again for recommending Regal Tours. We look forward to helping you plan your next amazing tour package soon!
Warm wishes,
The Regal Tours Team
Excellent
You guys are excellent! Without wasting any time, you informed me that my visa had been approved. The message was such a pleasant surprise for me. I can strongly recommend your travel agency to others. Thank you so much, Regal Tours
27 de novembro de 2024
Opinião espontânea
Resposta da Regal Dubai Travel Agency
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with Regal Tours. It’s our job to keep you updated, and we’re glad the visa approval message made you smile. Thanks again for choosing us! Have a wonderful journey
Fraudulent
Paid and sent my info for a visa application on 11/14, was told it would take 4 days, didn't hear anything until 11/21 (1 week later) so I checked in on that day with them, no response for hours, then they tell me theyll check and let me know, no response until the next day, they ask for my information and documents again on 11/22, clearly they didn't submit the visa. Then on 11/25 they ask for more information and then on 11/26 they tell me it will take another 2 days. which is 2weeks from when I pain and gave my information and documents. Throughout this time very poor communication, many of my texts went an unanswered. I asked why the visa submission was delayed and they said "technical issues". Eventually they inform me that my visa was rejected, I asked what the reason was and I am yet to hear back. Basically it took them 2 weeks to not complete a 2 day process, took a higher fee and very poor communication throughout.
26 de novembro de 2024
Opinião espontânea
Resposta da Regal Dubai Travel Agency
Dear Elsh,
Thank you for sharing your feedback with us. We sincerely regret the inconvenience caused during your visa application process and want to provide some clarification regarding your experience.
We acknowledge receipt of your payment on November 14th, and we immediately started processing your application. Unfortunately, due to an unexpected technical issue with one of our WhatsApp lines, there was a delay in accessing the documents you had initially shared. This issue impacted our communication temporarily, and we deeply apologize for this disruption.
Once we regained access to your documents via an alternate contact number, we resumed the process immediately and worked diligently to complete your application. Despite our efforts, including submitting your application through an urgent 24-hour processing option at no additional cost, the visa application was rejected by UAE immigration authorities.
We understand how disappointing this outcome must have been for you, especially with your travel plans in place. Please note that the UAE immigration decision process is beyond our control, and no reason for the rejection was provided. However, to strengthen your application, we had attached all requested documents, including your bank statements, USA residence visa, and confirmed flight bookings.
We also want to highlight that we are always available through multiple contact channels, including alternative WhatsApp numbers, emails, and phone lines, all of which are listed on our website and social media platforms. We aim to respond to all inquiries promptly, typically within 30 minutes via email.
We deeply regret any inconvenience caused during this process and appreciate your understanding of the challenges we faced due to technical issues. Please know that your experience has been noted, and we are continuously working to improve our services to ensure a smoother process for all our clients.
Thank you for your patience and understanding. Should you wish to discuss this matter further, we are here to assist you.
Warm regards,
Regal Dubai Travel Agency
Very bad experience unprofessional…
Very bad experience unprofessional staff.
8 de fevereiro de 2024
Opinião espontânea
Resposta da Regal Dubai Travel Agency
Dear Danish,
We’re truly sorry to hear that you had a bad experience, and we appreciate you taking the time to share your feedback with us.
At Regal Tours, we care deeply about every customer and always aim to provide respectful, professional, and helpful service. We’re very sorry if we didn’t meet your expectations this time.
Please allow us the chance to make things right. You can contact us directly through WhatsApp or phone at +971 50 231 5207, or email us at info@regaluae.com.
We’ll be happy to look into the matter and assist you further.
Kind regards,
Regal Tours and Travels Agency Team
Very unprofessional team
Very unprofessional team.
I’ve wasted my time and money on them.
Stay away from Regal Tours Dubai
14 de dezembro de 2023
Opinião espontânea
Resposta da Regal Dubai Travel Agency
Dear Ali Raza,
Thank you for bringing this to our attention. We take all feedback seriously as we strive to provide the best possible service to our valued customers.
However, upon thorough review of our recent records, we have been unable to locate any transactions or interactions with a customer under your name. We kindly request more information about your specific situations, including the approximate date of your visit and the services you inquired about, so that we can better assist you and address your concerns.
At Regal Tours Dubai, we pride ourselves on our professionalism and dedication to customer satisfaction. If there has been any misunderstanding or inconvenience caused, we sincerely apologize and would appreciate the opportunity to discuss this matter further with you. Please feel free to contact us directly with more details, and we will do our best to resolve any issues promptly and to your satisfaction.
We value your feedback and hope to have the chance to serve you better in the future. Thank you for your understanding.
Best regards,
The Regal Tours Dubai Team
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